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"I caught one of the staff breaking into"

"Room was clean and the house keeping was pretty good, the only one thing need to improve would be the front desk, when I checked in, no information was given to me, I had to ask for every thing, ie. is there a pool, where is it. "

"Clean room. The staff that checked me in was very friendly and helpful. "

"Alles sehr schön, wie immer. Top Hotel mit guten facilities wie Gym und Sauna und obendrein erschwinglich und zentral im ehemaligen West-Berlin gelegen. Werde wiederkommen."

"Breakfast was amazing. The bed was very comfortable. The water pressure in the shower was perfect. On a down side, the bathroom door did not close and the curtain had dropped off the curtain rod."

"Everything was perfect. Rooms were modern and well appointed. Complimentary drinks. Helpful staff. They even let me upgrade my room without paying change fees. Even if I went looking for something to complain about, I don't know if I would find a single thing to improve. Great location and excellent home base for an American to explore Berlin. They really made me feel welcome and comfortable throughout my stay. Next time, I won't even shop around - I'll come back to Me and All."

"The shower drain was clogged, and after using it for about 10 minutes, the water overflowed. I requested to change rooms, but my request was denied because I was told it would be repaired. A repair technician came immediately, but the issue was not fixed at that time (it was fixed the following day). In addition, the telephone in the room was broken and completely unusable."

"Broken electrical components in my room. Dangerous!!!! No working A/C or heating. Water either too hot scalding or too cold, inconsistent and annoying to take a shower. Never again!"

"Wonderful hotel great rooms superb shower and bed with duvets !! Very convenient location 2 items were not working. Check in at the kiosk. And very lengthy and complicated wifi setup why not simply with the name and room number ?"