This would have been a 4 if it were not for the first night being in an airless cell-like single room. The double room was exponentially better. The b&b breakfast was a continental and the pastries and coffee were ordinary. On the plus side the staff were very helpful and the location excellent for the railway station and buses.
Iain
2025 年 7 月入住 1 晚
8/10 还可以
Deborah
2025 年 6 月 23 日
满意:员工和服务,清洁度
The hotel is very well staffed and very well situated for public transport. Because I have orthopedic challenges, I found the lack of a lift to be disappointing, but that has more to do with me than with the hotel.
Deborah
2025 年 6 月入住 3 晚
6/10 一般
Iris
2025 年 6 月 21 日
满意:住宿条件和设施,清洁度
Iris
2025 年 6 月入住 1 晚
4/10 很差
David
2025 年 6 月 11 日
不满意:服务设施,清洁度
First of all, the staff were all hreat. The hotel room was an overpriced fire trap and very basic. The hotel was locked up and dark, bar closed too!, at 9:45 on a Saturday. Both mornings at breakfast, the first voffee cup i picked up hadn't been washed properly. I would not stay there again!
David
2025 年 6 月入住 2 晚
10/10 超赞
Tracey
与家人出行
2025 年 6 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful property and the staff were wonderful, helpful and very thoughtful
Tracey
2025 年 6 月入住 1 晚
10/10 超赞
Michael
与配偶出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Central location
Michael
2025 年 5 月入住 2 晚
10/10 超赞
Kevin
与配偶出行
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Staff were very friendly and helpful. Food was excellent.
Kevin
2025 年 5 月入住 7 晚
8/10 还可以
Vanessa
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff and very convenient for the railway station, buses and town,
Vanessa
2025 年 5 月入住 2 晚
10/10 超赞
Alan
2025 年 4 月 30 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great time in Berwick-upon Tweed
Check-in was smooth and stress free. Food was good and the staff were friendly and helpful.
Alan
2025 年 4 月入住 6 晚
6/10 一般
真实旅客
与家人出行
2025 年 4 月 17 日
真实旅客
2025 年 4 月入住 1 晚
10/10 超赞
K
2025 年 4 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
K
2025 年 4 月入住 1 晚
8/10 还可以
Solbjoerg F
2025 年 4 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
Solbjoerg F
2025 年 4 月入住 2 晚
10/10 超赞
Leigh
商务旅客
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Would stay again
Easy check in. Good nights sleep. Nice coffee and continental breakfast.
Leigh
2025 年 4 月入住 1 晚
6/10 一般
Carol
2025 年 4 月 7 日
不满意:住宿条件和设施
, as careful on my feet. Staff
Carol
2025 年 4 月入住 2 晚
10/10 超赞
Lucia
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Enjoyed my stay!
Very good and clean hotel, 2 minutes walk from the train station and 5 minutes walk from the town centre. Staff was very friendly and accomodating. They allowed us to leave our bags there before checking in. The room was clean and the bed was comfortable. Continental breakfast was essential, but good. I had a lovely stay, definitely would stay here again.
Lucia
2025 年 4 月入住 1 晚
8/10 还可以
Gary
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Gary
2025 年 3 月入住 1 晚
10/10 超赞
Jean
2025 年 3 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Castle hotel .
Clean. Friendly , helpful staff. The food in the bar was very tasty . Very handy for the station . Would recommend and stay again.
Jean
2025 年 3 月入住 2 晚
4/10 很差
Kelly
2025 年 3 月 15 日
满意:客房舒适度,清洁度
不满意:员工和服务
Not great
Very run down. Not made to feel welcome, mostly didn't ask for anything as felt like a inconvenience. Door lock jammed in the night, spent 10 mins struggling to get it open, thankfully there wasn't a fire. Booked breakfast included accommodation to find out it wasn't included so another £19 on top of the £20 dog supplement that I thought I'd paid when I booked. Very unhappy will not stay again and will not use hotels.com
Kelly
2025 年 3 月入住 1 晚
10/10 超赞
Ben,St John's
与配偶出行
2025 年 3 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great stay at the "Castle". The staff were very friendly and helpful, breakfast was wonderful. Easy walking distance to train station. We would highly recommend staying.
Ben
2025 年 3 月入住 2 晚
10/10 超赞
Wink
2025 年 3 月 2 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Last minute booking and myself and my husband were very impressed with this hotel. Staff lovely and friendly
Wink
2025 年 3 月入住 1 晚
10/10 超赞
Dave
与家人出行
2025 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good value for money
Very good value for money Hotel in convenient location for exploring Berwick. Nice breakfasts, very friendly staff. Only down side was parking was several hundred metres away, but would not stop me visiting again.
Dave
2025 年 2 月入住 2 晚
8/10 还可以
Denise
2025 年 2 月 23 日
满意:住宿条件和设施,清洁度
Lovely spacious room, very clean and great bathroom. Continental breakfast was sufficient. Great, convenient location.
Denise
2025 年 2 月入住 1 晚
6/10 一般
Tejpal
与家人出行
2025 年 2 月 22 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The location was ideal and facilities clean and very comfortable. Breakfast service good. Apart from lady who served breakfast other staff were unfriendly and not at all welcoming.