「Suite was updated and very comfortable for a family of four. Room keys didn’t work on several occasions. Food and amenities charges were not transparent. Staff was very courteous and helpful」
「It was the worst experience of my life, booked this hotel on hotels.com and paid in full, upon arrival they told us we don’t even have the reservation there and hotels.com didn’t even pay them, worst customer service from hotels.com and from hotel management avoid this place and i am never booking through hotels.com, i had to find different hotel in the middle of night 」