Hot Springs Big Rock Spring Hotels

"From start to finish, this stay was everything we needed! Can’t wait to come back."

"It’s a good location for downtown, and most of the staff seemed nice. We called one morning asking for help with the WiFi without creating a Marriott account, and they told us to use the guest WiFi and finished with “I don’t know what to tell you”. I also didn’t realize it would be the barn style doors for the bathroom. That’s actually something I hate, so if you’re going with others and don’t plan on using the room alone, maybe take that into consideration. I’m also going to gripe about having to pay $25/night for parking, but that’s just because I think all costs associated with staying at a hotel should be included within the nightly cost. Other than that, great location, it seemed clean, and the lobby was nice."

"Location, location, location! A wonderful hotel near all the action. Well kept and a good vibe, as well as quiet at night."

"It was fine. Ill stay again"

"Was kind of loud at night. Otherwise was a great place."

"Deer ridge clean and great view of Smoky Mountains!"

"The hotel was fantastic! We loved how it was central to everything and all the bars it had onsite. We really like the breakfast baskets! "

"Good for somewhere to sleep"

"This is an accurate review of cabin #5, this is the basic cabin across from office. PROS: I had arrived with my sister and two small dogs. They were GREAT with the accompanying of the dogs. You pay for per night for each dog Cabin #5 backs up to a great open area for the dogs. There is a playground there for the kids. You can hear the river from all cabins The owners dog greets you !!! Very green and pretty. Lots of places to explore. CONS: When we got into the cabin we noticed many things that needed repair. First going in, the screen door was warped. There was a little O-ring that you would put a little hook from the screen door to attach it. Well, the door was so warped you could barely pull on the hook to get it into the O-ring. The owner needs to put a handle on the inside of the door so that you can pull the door and attach the hook to the O-ring. Hard with my arthritic hands. The biggest deal for us was the tiny toilet was loose. the toilet would to wobble whenever you sat on it. It is very old and very short. Put a taller chair height toilet in there. AC handle broken came off when I tried turning on. No microwave. The one in the kitchen had blown a fuse I guess, so he had a little one up on the refrigerator which he had to lift down for us, it took up the entire counter space. Bathroom fan clings after running for a minute. Just be aware that this is an old cabin. But repairs are necessary here, had I known this I would not have rented here."