Biosfera Hotels

"Room 133 was large and spacious. Delightful staff -Matteo at the front desk and Ariana at the bar - both simply wonderful at making us feel at home!"

"It was a nice relaxing time there and meals "

"Room is spacious and clean. Close to train and bus station. Staff is professional and efficient. "

"We had heavy luggage as are also going skiing, so the location of HNN right near Principe Train Station & Flixbus stop was a big factor. But it's also an easy walk to all of the old town & the waterfront. When staying in hotels we always like option of a good breakfast included: HNN provides a very good one, with a variety of savoury, sweet, good pastries & cake, unlimited proper coffee, tea, juice, eggs etc. Reception staff v helpful, easy checking, stored our luggage pre & post check-in and checkout."

"Most of staff was not pleasant. Paper thin walls. Maze of a hotel. Will stay elsewhere next time. "

"Excelente "

"Hotel Palazzo Grillo is an incredibly well appointed property with very well thought out facilities and amenities. However, what sets it apart as the premier hotel not only in Genoa but arguably in a global context is the genuine albeit without obsequious hospitality from the staff across the board. Greta in particular stands out as a true exemplar of Genovese charm, kindness and genuine friendliness. Counting the days already until my next reservation at Hotel Palazzo Grillo"

"Excellent hotel! Perfect location, right in the heart of Genoa, staff were extremely welcoming and friendly. Room was lovely and clean with all amenities you would need. We also used the pool and that was absolutely lovely after a long hike through Genoa mountains. Would definitely stay again, thank you to all the reception and housekeeping staff members!"

"The bed and bathroom were great! The flooring, room and couch seemed a bit dated, ac was a bit noisy. But service was good. Breakfast was also not bad - cold only but ok. 2 varieties of cold cuts , some cheese, cakes/bread etc The Luxury tag didn’t quite go with my room but all in all it was ok. There was an elevator. The good part was it was just a 2 minute walk from the station . "