Genoa The Bigo Lift Hotels

"The way Geneo was marketed and the reality are two completely different things. The area around the hotel is extremely dangerous and filthy. They advertise free parking and that is not true. We were nervous to be outside after dark. There is no way I would ever return."

"Right across the train station, right at the corner of Old Town. Bus station and Metro near by. Many museums around. Good restaurants. "

"This Hotel is a great location in Genoa if you want to explore the historical City of Genoa and the best location for great nearby restaurants."

"The room was just ok. When I asked if the could bring an iron to room I was told I need to go downstairs to the business room where they have an iron and board setup. Never seen that before."

"Imposing modern hotel handily placed for exploring Genoa. Very welcoming staff who take care of your needs. Excellent breakfast provided to get you started. On the expensive side, but highly recommended. "

"Beautiful hotel great staff excellent service!!! Definitely worth the visit!!"

"Unfortunately my first room was very unclean and found bugs in the bed. The staff were helpful and moved me to another room which was slightly cleaner and i didn’t see or find any bugs in the bed. However the bathroom had an awful smell which seeped through to the rest of the room. "

"Bathroom old & floods. Whole hotel could be updated. "

"Large apartment in the centre of Genova with wooden flooring, two bathrooms (one en-suits) and a well equipped kitchen. Apartment was located on the second floor with lift (and few stairs in the corridor leading to it) It had all the facilities required for a short or long stay (including dishwasher and washing machines). Only downside for us was the check in process as we were told via automated we would get an access code via email but instead when we asked they said it was possible to leave our luggages from 11am at the reception. however when arrived nobody was there to open the door and after calling the host via telephone number who said someone would be coming within few minutes, we had to wait for an additional 50min to arrive. Fairly quiet as no cars were passing in the street nearby at night."