Very nice front desk. I am not a breakfast person and only grabbed a coffee on my way out. Coffee rating was not bad.
Ilka
2025 年 7 月入住 3 晚
4/10 很差
galina
与配偶出行, 商务旅客
2025 年 7 月 22 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Unfortunately, my recent stay was marred by poor customer service. One of the staff members was extremely rude — breakfast was provided, but there were no utensils or plates available. When I asked for them, I was met with attitude rather than assistance.
Checkout was equally unpleasant. The staff member was training a new employee and seemed more focused on that than acknowledging or assisting me. Her tone was passive-aggressive and dismissive, which really set a negative tone for the rest of my morning.
Disappointing experience overall, especially when basic hospitality and courtesy were lacking.
galina
2025 年 7 月入住 1 晚
10/10 超赞
Alecia
2025 年 7 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
The staff is amazing!! Was there 4 nights and needed a late check out the last day … traveling with my 1 year old grandson and they were so great with us. Recommend things for me to do with him while my daughter was in class.. always greeted with a smile and how are yall this morning! Already booking for the next several times she will need to be there !
Alecia
2025 年 7 月入住 4 晚
6/10 一般
Mark
2025 年 7 月 14 日
满意:员工和服务,清洁度
Sliding bath door was off track, making privacy difficult
Mark
2025 年 7 月入住 1 晚
8/10 还可以
Jenny
与家人出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location!!
Jenny
2025 年 7 月入住 1 晚
10/10 超赞
Richard
2025 年 7 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Richard
2025 年 7 月入住 3 晚
8/10 还可以
Jody
与家人出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There were several dining places within walking distance.
Jody
2025 年 6 月入住 1 晚
6/10 一般
Karen
与家人出行
2025 年 6 月 28 日
满意:员工和服务
Needs updating. Chipped paint in several places.
Not enough counter space in bathroom. Bathroom door off tracks. Staff was great though. Location was great
Karen
2025 年 6 月入住 1 晚
2/10 糟糕
MArcelo Marcial
商务旅客
2025 年 6 月 26 日
不满意:清洁度、服务设施、住宿条件和设施
terrible experience
MArcelo Marcial
2025 年 5 月入住 2 晚
10/10 超赞
Ginger
2025 年 6 月 23 日
Ginger
2025 年 6 月入住 3 晚
10/10 超赞
ASHLEY
2025 年 6 月 19 日
满意:住宿条件和设施,清洁度
Always an amazing stay. Ms. Stephanie at the front desk is the best!
ASHLEY
2025 年 6 月入住 2 晚
10/10 超赞
Heather,Columbia
与家人出行
2025 年 6 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Customer service was excellent!
Heather
2025 年 6 月入住 2 晚
10/10 超赞
Danette,Columbia
与家人出行
2025 年 6 月 16 日
满意:清洁度、服务设施、住宿条件和设施
We were there for a wedding and the location was perfect 5 minutes away from All Saints Episcopal Church and The Farrell, reception location.
The staff at Aloft ALWAYS greeted you with a smile on their face! Would highly recommend this hotel to anyone in Homewood, AL!
Danette
2025 年 6 月入住 2 晚
10/10 超赞
Tarasha
与家人出行
2025 年 6 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Regina and Stephanie greeted us as we walked in and left. They were so pleasant, friendly and provided stellar customer service. Five stars to both ladies and I’ll be recommending my family and friends to your location because of them.
Tarasha
2025 年 6 月入住 1 晚
10/10 超赞
Katherine,Bakersfield
与家人出行
2025 年 6 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Everybody- from front desk to housekeeping- was extremely friendly & helpful.
Katherine
2025 年 6 月入住 3 晚
10/10 超赞
Frank
团体旅客
2025 年 6 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property in room safe and room phone did not work.
Frank
2025 年 6 月入住 1 晚
8/10 还可以
KIM
商务旅客
2025 年 6 月 6 日
满意:清洁度、服务设施、住宿条件和设施
Will stay here again.
KIM
2025 年 6 月入住 1 晚
10/10 超赞
Brandy
2025 年 6 月 5 日
Brandy
2025 年 5 月入住 2 晚
10/10 超赞
Richard
2025 年 5 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Always like Aloft Hotels
Richard
2025 年 5 月入住 2 晚
10/10 超赞
Paul,Tuscola
2025 年 5 月 21 日
Paul
2025 年 5 月入住 3 晚
2/10 糟糕
thomas
与家人出行, 商务旅客
2025 年 5 月 19 日
不满意:住宿条件和设施,员工和服务
Convenient location. Facility is in poor condition. Staff is average in general. Witnessed full on 4-5 maid staff having a full-on brawl on the 5th floor. Indicative to quality of the staff…hiring manager and staff should all be fired. Will never stay here again.
thomas
2025 年 5 月入住 2 晚
10/10 超赞
BART
2025 年 5 月 8 日
BART
2025 年 5 月入住 1 晚
10/10 超赞
Douglas
2025 年 4 月 28 日
Douglas
2025 年 4 月入住 2 晚
10/10 超赞
Tracy
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hospitality with a smile!
Arrived Friday afternoon & was greater at the front desk by Stephanie. She went out of her way to make us feel at home. When our daughter’s flight got cancelled, she helped us with arrangements. She went above and beyond her duties to help us at every turn. She has an infectious smile and a very welcoming manner.
Our room was extremely comfortably, great beds, solid shower & water pressure and good lighting.
The “breakfast” was a bit lacking, but plenty of choices walking distance from the hotel. This was our second stay here and we will be back!