2/10 很差
Mohammed
家人同遊
2021年6月1日
不滿:整潔度和客房舒適度
Unpleasant experience
It's been the worest experience I've ever had. Poor communication in sending the details. Difficult to reach due to unclear address and been waiting at the front of the door we couldn't enter for very long time due rubbish technology. It's very noisy difficult to sleep because of cars. No hot shower water. Dirty bathroom. Dirty stove. Very very bad mattress. Not suitable for more than two. Found a lot of hair on the bed. To be honest the decor is nice but the services are terrible, awful and unprofessional . I regret every single penny. Literally our holiday has been ruined. Of course they will be the first to come in mind when I'll be asked about a bad hospitality experience and I'm sure I won't face more worse than this. Adopting new technology and having nice design are useless if the basic services are absent.
Mohammed
於 2021 年 5 月住了 2 晚