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哈林勃利莊園大酒店的評價

4 out of 5
哈林勃利莊園大酒店
Tilekin Green, Bishop's Stortford, England

評價

7.6

不錯

10 分評分,優異;1000 則評價中有 276 則" "
8 分評分,不錯;1000 則評價中有 394 則" "
6 分評分,一般;1000 則評價中有 184 則" "
4 分評分,欠佳;1000 則評價中有 85 則" "
2 分評分,很差;1000 則評價中有 61 則" "

8.4/10 

整潔度

8.0/10 

職員與服務

7.8/10 

設施服務

8.0/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

CHIU

讚好:整潔度、職員與服務和客房舒適度
於 2018 年 8 月住了 6 晚
reception 於 2018年8月16日的回應
thank you for staying with us!

2/10 很差

Sarah

於 2023 年 8 月住了 1 晚

2/10 很差

Martyn

商務旅客
不滿:職員與服務
No sleep.
We booked 2 rooms, due to a late finish at work. Would have been better to return home at 2 am in the morning. Noisy guests on and off until 3am, which you can get at any hotels, but the rooms do not insulate from the noise. I asked if there was a night porter to help manage noisy guests the next morning to be told yes. I asked could they not walk around the buildings to manage nuisance guests. I was told in the night porters defence he may not have heard them, which I highlighted was clearly the case when there is a road and 500m between. Both rooms booked were in different parts of the hotel, but both parties were disturbed. I get the impression people book here to leave for flights in the early hours. Would not have left a review if my feedback had been listened to rather than strange excuses given.
於 2022 年 10 月住了 1 晚

10/10 優異

Christer

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very handy near Stansted for early flight. Right under flight parh but quite FUN,on does get used to the sound of aircrafts taking off after a while. Beautiful setting.

10/10 優異

Richie

於 2022 年 10 月住了 1 晚

6/10 一般

Satnam

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Nice hotel with very friendly and helpful staff, however the bar was unmanned and had to request reception to provide bar service which made not bother. And there was no in hotel evening meals available. The hotel is still refurbishing their restaurant and other areas. There was a lot of noise in the early hours as I could hear heavy footsteps in room above me, people moving furniture about, and people going up and down stairs slamming doors etc. Not a peaceful sleep at all.
於 2022 年 10 月住了 1 晚

10/10 優異

Ngoran Damien

於 2022 年 10 月住了 4 晚

8/10 不錯

Samuel

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Room was near to road and had disturbed sleep.
於 2022 年 10 月住了 1 晚

2/10 很差

Tina

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Deceived
於 2022 年 10 月住了 1 晚

4/10 欠佳

James

於 2022 年 10 月住了 1 晚

6/10 一般

Karen

商務旅客
不滿:客房舒適度
Could do better
Am going to say poor really staff were very nice no issues there however couldnt get tv on in 1st room so was moved tv worked however shower was cold so moved again was put in another which was a big room but felt empty cold needed more furniture shower took a while to heat up tv kept jumping to netflix with names i had no clue ...heating not able to ajust in room just all a bit cold wouldnt stay again shame grand building grounds okay and parking lacking the love and whats with the 2 teabag thing which all hotels are doing so you got to go and request more MADDNESS
於 2022 年 10 月住了 3 晚

10/10 優異

Ismail gurkan

於 2022 年 10 月住了 1 晚

2/10 很差

Mark

於 2022 年 10 月住了 1 晚

2/10 很差

Mr C R CARTER

於 2022 年 9 月住了 1 晚

10/10 優異

Stuart

於 2022 年 9 月住了 1 晚

10/10 優異

Adam

於 2022 年 8 月住了 1 晚

10/10 優異

emanuela

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚

2/10 很差

真實旅客

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Upon arriving we noticed a signed saying that the bar and restaurant were closed for the foreseeable future! There were no facilities to get food or drink and we had to drive out to find somewhere. This was not ideal and we were lucky a pub served us as it was gone 8.00 pm. Also there are very low flying planes all day and all night which is extremely noisy. There are earplugs supplies in the drawers of the bedside cabinet which says it all!! The hotel is not in a good state, the bar and restaurant is empty, another room you walk through is like a ghost town, the lake is a mess and you can’t walk round it very well. It’s a real shame as this would be a lovely place if someone bothered to spend the money. I blame hotels.com as nowhere on the site for this hotel did it say there was no bar or restaurant even though the hotel informed me they were informed back in March! They don’t tell you about the planes either!!!
於 2022 年 8 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務和住宿狀況
I have stayed here several times. It is a good value hotel close to Stansted. I always end up with a room across the road and not in the main hall. It is dark over there and between 1am-3am, when I tend to check in after a late flight, there tends to be at least one male guest still up and loitering about outside. I have never had any trouble and they mind their own business but it can be disconcerting to a lone female traveller late at night. It is clean, but the beds can be a little rickety. It is under the flight path and has single pane windows so pack ear plugs. Works fine for me though to get for a few hours sleep before hitting the road. Why do I stay? A great cooked to order breakfast option! Shame they invested in a coffee machine as the cafetière coffee they used to do was much better. Also the sausages used to be better. But it is still 1000% better than Holiday Inn Express or Premier Inn breakfasts.
於 2022 年 8 月住了 1 晚

8/10 不錯

Mark

讚好:整潔度、住宿狀況和客房舒適度
於 2022 年 8 月住了 2 晚

2/10 很差

John

於 2022 年 8 月住了 1 晚

6/10 一般

Gary

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Unfortunately the restaurant was closed the receptionist was doing everything bar work reception and making teas and coffees.more staff needed
於 2022 年 8 月住了 1 晚

8/10 不錯

shaun

讚好:整潔度、職員與服務和客房舒適度
good hotel
staff were very helpful and did more than enough during our stay. Rooms need a bit of updating and if you are a light sleeper, i would highly recommend ear plugs as you are on the flight path to stansted. would of liked to have been told in advanced that the bar and restaurant was closed due to refurbishment. would stay again due to location and to see what it is like when it is fully running
於 2022 年 8 月住了 3 晚

2/10 很差

Paul

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Essential facilities not provided
Advertised as 4 star with restaurant and bar, more like 2/3 star with no restaurant and bar available. It’s unacceptable to accept bookings with clear miss representation and not inform clients and give the opportunity to cancel and book elsewhere. Double glazing so close to the flight path was sadly not provided and we had a sleepless disturbed night.
於 2022 年 8 月住了 1 晚

8/10 不錯

Stefania

於 2022 年 7 月住了 1 晚

6/10 一般

Rochelle

讚好:整潔度
於 2022 年 5 月住了 1 晚

10/10 優異

Lauren

於 2022 年 7 月住了 1 晚

10/10 優異

James

於 2022 年 7 月住了 1 晚

6/10 一般

Steve

商務旅客
讚好:整潔度
不滿:職員與服務和住宿狀況
Put some accurate signs in place
Limited staff numbers. Poor signage. Staff were frustrated when you needed their help, that you hadn’t been a mind reader or because you followed the instructions that were in place, only to find the signs weren’t accurate!
於 2022 年 7 月住了 1 晚

2/10 很差

真實旅客

多人同遊
讚好:住宿狀況
於 2022 年 6 月住了 1 晚

8/10 不錯

Jon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place for Stansted Stopover
Overall we were happy with our overnight stay. Unfortunately the bar had limited opening hours and the restaurant was closed due to refurbishment (June 22). Room was fine and an ideal location for a Stanstead stopover.
於 2022 年 6 月住了 1 晚

6/10 一般

Julie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Room nice staff pleasant other customers up till 1:00am drunk shouting and slamming doors. Then again at 3:00 when they left which was not great but not the hotel’s fault.
於 2022 年 6 月住了 1 晚

6/10 一般

Diana

讚好:整潔度和客房舒適度
The room was good value, clean and comfortable- there are no onsite facilities, no bar, room service or food - I was debited £25 extra on arrival in case of incidental expenditure but there was nothing to buy - I will wait and see if this is credited back to me. I had to leave my key on the desk when leaving as there was no one on the front desk and no box for the key - the hotel felt as though it had seen better days
於 2022 年 6 月住了 1 晚

4/10 欠佳

Allan

於 2022 年 6 月住了 1 晚

4/10 欠佳

Michael

不滿:整潔度和住宿狀況
Do not do it
Very disappointing for the following reasons. No Bar or restaurant at all even though the website states it has. Very noisy aircraft, I mean really noisy, could see the pilots teeth. Tired all over desperate need of refurb.
於 2022 年 6 月住了 1 晚

2/10 很差

David

商務旅客
讚好:整潔度
不滿:職員與服務
Poor service
When booking there was no information to say they were in the middle of a renovation and the restaurant was closed. No food except breakfast. Receptionist was very unprofessional. Boorish when tried to arrange a meeting room. Just not interested.
於 2022 年 6 月住了 1 晚

8/10 不錯

Alessandra

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

8/10 不錯

Sheila

於 2022 年 6 月住了 1 晚

2/10 很差

Robert

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Please don’t stay here
Absolutely the worst hotel I have ever stayed in. When I arrived the staff were dealing with another complaint. Room was filthy, staff weren’t helpful at all. Courtyard view was a flat roof. Bar closed, restaurant closed and when I asked for a glass the man behind reception said ‘glass? Really? All I have is pens’ and then laughed at me? Please pay the extra money and stay somewhere else.
於 2022 年 6 月住了 1 晚

2/10 很差

Raul

商務旅客
讚好:職員與服務
不滿:整潔度和住宿狀況
Dirty rooms, full of little bugs and bloody noisy
於 2022 年 6 月住了 1 晚

6/10 一般

真實旅客

商務旅客
讚好:整潔度和職員與服務
Nice and close to th airport and great service
We liked the location, very close to the airport. Very nice staff and room quite small but comfortable. Parking very convenient. In our view a much nicer place to stay than in a hotel right inside the airport.
於 2022 年 6 月住了 1 晚

10/10 優異

Matthew

於 2022 年 5 月住了 1 晚

10/10 優異

Brett L.

於 2022 年 5 月住了 1 晚

6/10 一般

Alex

於 2022 年 5 月住了 1 晚

8/10 不錯

Charlie

於 2022 年 5 月住了 1 晚

2/10 很差

Jem

商務旅客
不滿:職員與服務和設施服務
Receptionist was incredibly rude. We booked 2 rooms with 4 single beds and when we got there they had 2 rooms with 2 double beds. We explained that we needed 4 singles and that was what was also on the booking but he told us he didnt have any and there was nothing he could do. When we complained about this given we had booked and paid in advance, he said "what do you want me to do about it, book another room". We ended up having to pay another £150 for a third room and when we asked for a discount given their error he said "youre obviously not from the south east, these are the prices around here". Awful service and if we were late to an event, we would left and found somewhere else
於 2022 年 5 月住了 1 晚

8/10 不錯

John

於 2022 年 5 月住了 1 晚

6/10 一般

Jamie

讚好:整潔度、住宿狀況和客房舒適度
4th stay but wont be staying again.
Kitchen was shut again. Receptionist was very abrupt when i asked about not being contacted about the restaurant being shut. Hotels.com charged me for the room when it was booked with a reward point. Still not resolved...thats hotels.com error and not the hotels fault. The saving grace was and has been the last three times the breakfeast staff. Very good service and a very good breakfeast.
於 2022 年 4 月住了 1 晚

4/10 欠佳

ALAN

商務旅客
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
bed only hotel
looking at your website lovely photos of the restaurant and lovely looking food, breakfast looks amazing also lots of photos of the bar, decided to stay there as it offered everything I need for one night stay got there no food no bar no breakfast !!!!!!!!! very disappointed
於 2022 年 5 月住了 1 晚

6/10 一般

Abdallah (Washington)

讚好:職員與服務和住宿狀況
The area is quiet and not far from the airport
於 2022 年 5 月住了 1 晚