「They cancelled my reservation without noticing me. I still have my reservation on my Expedia app but the officer just cancelled my reservation just because I came the hotel after 3am. It’s unreasonable.」
「The cleanliness of room was disgusting. Bed was very uncomfortable, sheets & matress pad kept coming off from corners. The bathroom sink would not drain, the 'lever' to open was completely missing. Couch in room was gross. I would not even touch it. Don't bother with free breakfast, not even coffee available. Hubby had to run water for 10 minutes just to get warm water to shower.」