The rooms were not that clean. We booked two rooms. The one room had a conjoining door, but they instead gave us a room 30 rooms away. ? When we asked if we could take the room next to us since we were a family, they said no. We found a bottle in one of the fridges and the chairs were dirty. Also, the pool area had the air conditioning on. The air was warmer in the hallway than in the pool room. Other people at the pool said the same thing. The water was warm but the room was so chilly it was uncomfortable. Finally, we asked for towels the first night we stayed because our room didnt have all thr towels it was supposed to have. They said they would being some and didn't. Next day they front desk person said they didn't have towels available until room service started their rounds. We also asked for more shampoo, same answer. By the time they came by our room, it was late morning and almost time to check out. Never going back.