Otsu Biwako Valley Hotels

"This is a very special hotel. It’s walking distance to Heian shrine. Lots of good hiking spots near by. The food selection is a little sparse, but there are some good spots near by. The room was very large and we got a view of a cherry tree from our room. Joshua from the staff was very nice and set us up for a great trip."

"The hotel is truly spectacular, the most beautifully designed communal areas. The staff were incredible throughout. Highly recommend."

"Breakfast was fresh with great variety. Staff were very polite and hotel room immaculately clean"

"Pros: good location, nice staff Cons: very small rooms even for Japan, A/C was only 10am to 6pm, restroom was literally out of an RV and Biden didn't work."

"The room was clean and comfortable. One thing I found a bit unusual was that there was no hand soap in the toilet area near the small basin. I noticed the same in another hotel, so I’m not sure if this is common in Japan or specific to this hotel. The breakfast area was spacious with plenty of seating. I arrived around 9:00–9:15 am and didn’t have to wait to be seated, which was great. There was a good selection of both Western and Japanese breakfast options. However, as some other guests have mentioned, certain hot items such as steak and vegetables were not very warm. The display showed 50°C, but the food itself felt cooler than expected. I’m not sure if this is a hotel policy or something that was overlooked. The staff were friendly and very helpful. They even arranged to ship my luggage to my next hotel in Tokyo, which made my trip much easier. The location of the hotel is also excellent."

"A very good hotel, ideally located in central Kyoto, just steps from the river, Nishiki Market, and a covered shopping street. The staff were pleasant and helpful, and the room was clean, quiet, and comfortable. The bed and pillows are firm, but I personally slept very well. My only critic is the laundry room, which is much too small for the size of the hotel. I had difficulty accessing a dryer before hours and had to hang my clothes in the room without having access to a drying racks."

"Good!"

"Staff is friendly. Room is spacious and clean. Location is perfect right beside train station entrance. Easy access. Will hold you belongings if you get there early and even if you checked out to roam around. Highly recommend"

"This very modern hotel had a large and clean onsen that was usually empty as most guests at the hotel were foreigners. The room was well sized with nice amenities and features. All the staff were friendly. The location of the hotel was very convenient to public transport and shopping. While the communal microwave could do with a replacement, I appreciated and made use of the vending machines, laundry and ice machine."