It was my first time visiting Kyoto and I picked this hotel due to its great reviews.
The staff was so kind -always attentive and helpful regarding any needs that I had. I was always greeted the second I entered the lobby as well as around the hotel.
I booked the garden view room -it was amazing. It had a large balcony that opened up into the Japanese garden that the hotel perfected! There was so much space -two bathrooms, a living room, a tatami mat area, and a double bed. I am a clean freak, and I don't think I've seen a cleaner hotel room in my life. They also offered great pajamas.
I utilized the sauna Cypress room -it was essentially your own private spa. Make sure to book their saunas in advance as their reservations do fill up.
Breakfast was included every day. The food was good (they had American options and Japanese options). The restaurant overlooked the Japanese garden. I could sit there forever.
The only downside of the hotel is that it is a bit far from the downtown area. I utilized Uber and there was one night that I couldn't get a car for so long (I tried for hours) that I ended up missing my dinner reservation. There is a train close-by however you do have to trek uphill a bit to and from the train. I was also with my mother who couldn't do hilly walks so the train wasn't an option. The car ride to the downtown area was about 30 minutes with traffic. Sometimes more or less. I still think the hotel was worth it and would stay again despite the location.
Tylar
2024 年 4 月入住 3 晚
10/10 超赞
ninon
团体旅客
2024年04月9日
满意:清洁度、员工和服务、住宿条件和设施
We liked the kindness of the staff. They were very eager to help but language difficulty with most of the staff.
It would be helpful that the staff could propose and arrange activities.
The environment was very beautiful and peaceful.
Easy acces to Kyoto by train.
ninon
2024 年 4 月入住 8 晚
10/10 超赞
greg
与家人出行
2024年04月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is in a picturesque area away from the main city surrounded by nature. The room was exquisite, the amenities were wonderful and the staff are so accommodating and pleasant. Probably the best hotel experience we’ve ever had.
Would only recommend more transportation options to get into downtown Kyoto.
greg
2024 年 3 月入住 4 晚
10/10 超赞
Haruto
与配偶出行
2024年03月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
サービス、料理、最高でした。
部屋が早く準備できたとのことで、1時間早くチェックインできました
Haruto
2024 年 3 月入住 1 晚
10/10 超赞
caitlyn
与配偶出行
2024年01月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The best hotel we have ever stayed in. BEAUTIFUL location surrounded by nature, and the staff was incredible. Very clean, amazing food, and we will absolutely be back on our next visit to Japan!