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关于贝弗利旅馆的点评

3 out of 5
贝弗利旅馆
4 Charnley Road, Central, Blackpool, England

点评

7.2

还可以

10 分 - 超赞。8 条好评，共有 30 条点评" "
8 分 - 还可以。12 条好评，共有 30 条点评" "
6 分 - 一般。5 条好评，共有 30 条点评" "
4 分 - 很差。0 条好评，共有 30 条点评" "
2 分 - 糟糕。5 条好评，共有 30 条点评" "

7.6/10

清洁度

7.8/10

员工和服务

6.2/10

服务设施

7.0/10

住宿条件和设施

点评

2/10 糟糕

Deborah

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We turned up to find out someone else has took over it and its not even called oyo beverley and the oyo across road is shut down aswell. The neighbours have said its been shut down for a while and families are still turning up to find out its shut. Absolutely disgusting taking people's money. Hotel . Com should remove oyo hotels from there site
Shut down
no name now. Was called oyo beverley hotel
2020 年 8 月入住 1 晚
Bella 于 2020年08月17日 的回复
We are sorry to hear about your experience, Deborah! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Bella!

2/10 糟糕

Diane

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
Ammy 于 2020年01月13日 的回复
Hi, Diane! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ammy.

10/10 超赞

Natalie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely budget clean hotel
Lovely clean room. Check in quick and easy, location brilliant. Beds and bedding/pillows extremely comfy. Coffee and tea tray in room, bathroom small but ample. We couldn’t believe how little we paid for such a good hotel. We didn’t have breakfast so can’t comment.
2019 年 12 月入住 1 晚
Joey 于 2019年12月17日 的回复
Thank you for rating us, Natalie! We have duly noted your feedback and ensure better services in the future. Regards, Joey

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Was great value for money. Comfortable, clean and great service at check in!
2019 年 12 月入住 1 晚
Ammy 于 2019年12月9日 的回复
Great to hear this. Thanks for being part of our family and we will always strive to keep up with your expectations. Regards, Ammy.

10/10 超赞

Abdul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 1 晚
Ammy 于 2019年12月5日 的回复
Hey, Abdul! Thank you so much for the wonderful rating. Please share your views in the future as well. Have a nice day! Regards, Ammy.

8/10 还可以

LEE

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good visit.
Great little boarding house. Clean and warm.
2019 年 11 月入住 2 晚
Cheshta 于 2019年12月3日 的回复
Charmed to see you loved our services, Lee! Have a pleasant day ahead :) Regards, Cheshta

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 11 月入住 2 晚
Cheshta 于 2019年12月3日 的回复
Thanks for rating us positively, We hope to welcome you again soon. Have a nice day :) Regards, Cheshta

10/10 超赞

Stuart

满意：清洁度、员工和服务、住宿条件和设施
Clean.more than adequate.Couldn't swing a cat....but didnt bring a cat. Exellent value and just what I needed.
2019 年 11 月入住 3 晚
Ammy 于 2019年12月1日 的回复
We appreciate your feedback, Stuart! Hope to welcome you soon :) Regards, Ammy.

2/10 糟糕

Ann

团体旅客
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Avoid!!!!
Absolutely shocking. No one at the hotel to check us in waited around 39 minutes in the rain for someone to come and check us in. When a random man appeared and told us he’s fully booked and there was no room as they have overbooked. The manager of the hotel continued to explain that they overbook people every weekend. Contacted the owner of the hotels which is OYO and was told that I wasn’t at the hotel on the date of check in and that I wasn’t able to receive any money back. Still ongoing case with the hotel managers now. Avoid at all costs
2019 年 11 月入住 1 晚
Ammy 于 2019年11月15日 的回复
We truly regret the distress caused, Ann! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Ammy.

8/10 还可以

真实旅客

与家人及幼儿出行
满意：员工和服务、服务设施、住宿条件和设施
Excellent staff-very friendly and welcoming. Nice rooms with everything you need but mattress very soft!! Good location-just a little walk to Coral Island & shops etc. Value for what we paid.
2019 年 10 月入住 1 晚
Ammy 于 2019年11月2日 的回复
Hey, It is always good to see our guests happy. Such feedback helps us. Keep them coming :)

10/10 超赞

Alex

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice little place
We stayed here for one night, was greeted nicely and the room was clean and comfy
2019 年 10 月入住 1 晚
Joey 于 2019年10月31日 的回复
Loved to hear this, Alex, It will be great if you could spread the word amongst your circle. Have a pleasant day ahead. Regards, Joey

8/10 还可以

真实旅客

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice clean hotel, very friendly staff Had to pay for carpark at top of road because there wasn't any left at the hotel but didn't mind as we only stayed 1 night and our stay was cheap
2019 年 10 月入住 1 晚
Joey 于 2019年10月31日 的回复
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Joey

6/10 一般

Philip

满意：清洁度、员工和服务、住宿条件和设施
2019 年 10 月入住 1 晚
Ammy 于 2019年10月28日 的回复
We are sorry to disappoint you, Philip! We can understand that your stay with us has not been a pleasant one, however, we will strive hard to serve better. Do give us another chance and we will ensure that you would experience the comfort and hospitality we are known for. Hope to welcome you soon :) Regards, Ammy.

8/10 还可以

Kerry-ann

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Good budget hotel
Hotel great, staff great,. Location great. Oyo call centre rubbish.
2019 年 10 月入住 1 晚
Joey 于 2019年10月27日 的回复
Thank you for rating us, Kerry, We have duly noted your feedback and ensure better services in the future. Regards, Joey

6/10 一般

Angela

与家人出行
不满意：清洁度、员工和服务、客房舒适度
Clean bedding and towels, that’s all the positive about this place. Really needs a clean but for the price for a family of 4 I can’t really complain
2019 年 10 月入住 1 晚
Ammy 于 2019年10月25日 的回复
Hey, Angela! We are extremely apologetic for the trouble caused. Your feedback has been duly noted and we shall put in our continuous efforts to ensure better experience further. Regards, Ammy.

6/10 一般

craig

与家人出行
不满意：客房舒适度，清洁度
Noisy floir boards
Bed very uncomfotyabke..floir boards loise through out so very noisy could hear evryone walking about. No toilet rolls or sugar in room and dust all over lights.
2019 年 10 月入住 1 晚
Ammy 于 2019年10月23日 的回复
Sorry for the discommode, Craig! We understand that we were not able to live up to your expectations. Do not worry; we are continuously working to improve our services to make sure your next stay is pleasant with us. Regards, Ammy.

8/10 还可以

真实旅客

2019 年 10 月入住 1 晚
Ammy 于 2019年10月23日 的回复
Hey, Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Ammy.

8/10 还可以

真实旅客

满意：清洁度
不满意：员工和服务
This was a lovely hotel could be better by opening bar at night and having staff on site, room was a bit small but has a fantastic holiday x
2019 年 10 月入住 4 晚
Ammy 于 2019年10月19日 的回复
Thanks for sharing this. We will surely work as per your feedback to ensure better services in the future. Have a great day! Regards, Ammy.

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施
decent size room for 2 adults and 2 children stayed 1 night unfortunately no parking but managed to park up the road overnigh a few minutes walk up the roadt. Did not book breakfast as thought a little expensive as advertised price.Bar was closed when we came in at 9ish but did notice that the bar at the sister hotel across the road was open.
2019 年 10 月入住 1 晚
Ammy 于 2019年10月15日 的回复
Hi, Thanks for rating us positively and we are sorry for the hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Ammy.

2/10 糟糕

真实旅客

与配偶出行
不满意：员工和服务、服务设施、住宿条件和设施
rotten place double room is a 10x10 space no where to move around view is of a dirty roof next door very unhelpfull will never book again very outdated
2019 年 10 月入住 3 晚
Ammy 于 2019年10月15日 的回复
Hey, Sorry for the inconvenience caused. We would like to turnaround this experience for you. Just give us another chance to delight you with our services. Wish you a wonderful day ahead. Regards, Ammy.

2/10 糟糕

真实旅客

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nothing to say about this hotel,left early had enough .
2019 年 9 月入住 7 晚
Edward 于 2019年09月29日 的回复
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Edward

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great value at £16 a night 😊
Great little hotel if you're looking for a cheap stay in Blackpool. Rooms aren't massive but warm and comfortable. Shower water is piping hot and each room has electric fan heating that does actually work. Wi-Fi connection for me was fine. Speeds aren't the fastest but fine for browsing and you tube viewing. For £16 a night I won't lie I thought I might be taking a risk but it's great value if you compare it to say the travelodge which quoted me £130 for the two nights which is where I normally stay. Would happily stay again
2019 年 9 月入住 1 晚
Edward 于 2019年09月29日 的回复
Thanks for applauding, Mark! The biggest joy lies in seeing our guests satisfied, for which we are working day and night to meet your expectations. We would love to stay updated and posted with your future reviews as well. Regards, Edward

10/10 超赞

真实旅客

满意：员工和服务
Had a bit of a problem when I arrived. I booked the wrong date to stay over. The owner could not help me enough And made mine and my children’s stay a pleasure. Can’t thank her enough. Would defo recommend. The staff were excellent.
2019 年 9 月入住 1 晚
Ammy 于 2019年09月23日 的回复
Thank you for rating us with such awesome words. We will strive to keep up with your expectations always. Regards, Ammy.

6/10 一般

Alannah

2019 年 9 月入住 2 晚

8/10 还可以

真实旅客

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here for 2 nights in September, primarily for a gig at the Winter Gardens. I did a lot of research and this hotel was more than half the price of most others. I wasn't expecting much as it was so cheap, but the staff are some of the nicest I've ever met. They offered us parking and to help with our luggage. They showed us to our room and asked if we'd like anything else. They told us how to get to Winter Gardens. The hotel is ideally located right in the centre of Blackpool - not even 5 mins walk from the Winter Gardens (which are right in the centre!). We didn't use the car or public transport at all, because we didn't need to. The rooms are small, yes, but they couldn't be any cleaner. The room was quite modern, although the bathroom was outdated. We were provided with towels, toiletries, a kettle and teabags/coffee. I wasn't expecting any of this so it was a nice surprise. Our room was cleaned each day. We also weren't expecting parking - but, as mentioned above, the lady offered us a space. There are a couple of spaces at the back of the hotel and it's free to park there. However, there are car parks close by anyway. We didn't have breakfast at the hotel and I'm not sure they offered it, but there are lots of places doing food on the hotel's doorstep. Overall, this makes an ideal base for a few days away. The staff are great and the location is ideal.
2019 年 9 月入住 1 晚
Ammy 于 2019年09月16日 的回复
Hi for us, experience is prime. It feels great to see you had a nice one. We’ll feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Ammy.

10/10 超赞

Sharon

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Wow wot a surprise rooms where so comfy and plenty of room, staff friendly and an amazing location, fantastic value for money and breakfast was great, will definitely be recommending it to all my family and friends,thanks for a lovely stay
2019 年 9 月入住 2 晚
Ammy 于 2019年09月11日 的回复
Hi for us, experience is prime. It feels great to see you had a nice one. We’ll feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Ammy.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 9 月入住 1 晚
Ammy 于 2019年09月10日 的回复
Hi, Thanks for rating our services, please rate us again with your kind words. Looking forward to hosting you soon again with a pleasant experience. Regards, Ammy.

6/10 一般

真实旅客

满意：员工和服务
Good location friendly staff really cheap price . Room was average overall not very clean but the bed was clean. Good if you want to stay on a budget
2019 年 8 月入住 1 晚
Cheshta 于 2019年08月30日 的回复
Hi, Thank you so much for writing the review and rating us positively. We do apologize for the issue faced and we’ll strive to ensure better services further. Regards, Cheshta

8/10 还可以

Caroline，West Midlands

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good central location.
We stopped for two nights during the half term break. Upon arrival John greeted us and showed us to our room. We had booked a family room for 4 and were given a room to sleep 6 so plenty of beds! John showed my Husband where we could park as there is no on site parking. Breakfast was very good value, plenty of choice and served promptly. My husband also commented on how good the lager was at the bar, overall would recommend.

10/10 超赞

jan，peterhead

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
magic hotel and magic hosts
john and sharon were perfect hosts they made us all feel really welcome the rooms were spotless and looked after while we were there the breakfasts were 20 out of ten !!!!!! please pay them a visit you wont be disappointed