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Reviews of AC Hotel by Marriott Bogota Zona T

4 out of 5
AC Hotel by Marriott Bogota Zona T
Calle 85 No 12-66, Bogotá

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 199 reviews" "
Rating 8 - Good. 31 out of 199 reviews" "
Rating 6 - Okay. 20 out of 199 reviews" "
Rating 4 - Poor. 6 out of 199 reviews" "
Rating 2 - Terrible. 8 out of 199 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ISAAC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric
Stayed 1 night in May 2024
Response from AC HOTEL BOGOTA ZONA T on 3 May 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

Nishit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and clean. Rooms were a good size, comfy beds and a good shower.
Stayed 2 nights in Apr 2024
Response from AC HOTEL BOGOTA ZONA T on 29 Apr 2024
¡Gracias por alojarse en nuestro AC Hotel Bogotá! Su opinión es muy importante para nosotros y nos da gusto que su experiencia haya sido positiva.Esperamos verlo pronto !

10/10 Excellent

Tamar

Stayed 3 nights in Apr 2024
Response from AC HOTEL BOGOTA ZONA T on 29 Apr 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

8/10 Good

Anurag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from AC HOTEL BOGOTA ZONA T on 9 Apr 2024
¡Gracias por alojarse en nuestro AC Hotel Bogotá! Su opinión es muy importante para nosotros y nos da gusto que su experiencia haya sido positiva.Esperamos verlo pronto !

8/10 Good

Gregory

Stayed 7 nights in Mar 2024
Response from AC HOTEL BOGOTA ZONA T on 23 Apr 2024
¡Gracias por alojarte aquí! Tu opinión es muy importante para nosotros.

10/10 Excellent

FREDY, Plantation

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 5 nights in Jan 2024
Response from Hotel Calle 85 SAS on 5 Feb 2024
¡Gracias por alojarse en nuestro AC Hotel Bogotá! Su opinión es muy importante para nosotros y nos da gusto que su experiencia haya sido positiva.Esperamos verlo pronto !

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel Great Staff!
Stayed 3 nights in Jan 2024
Response from Hotel Calle 85 SAS on 30 Jan 2024
Thanks for staying here! Your opinion is very important for us.

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was the noise from other rooms and the street. Other than that, 5 stars. Staff is great and the driver is the nicest guy possible. Make sure to book him!
Stayed 4 nights in Jan 2024
Response from Hotel Calle 85 SAS on 23 Jan 2024
¡Gracias por alojarse en nuestro AC Hotel Bogotá! Su opinión es muy importante para nosotros y nos da gusto que su experiencia haya sido positiva.Esperamos verlo pronto !

10/10 Excellent

Jinalkumar

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2024
Response from Jinalkumar on 17 Jan 2024
Muchas gracias por compartir su experiencia en nuestro AC Hotel Bogotá. Estamos muy contentos de saber que ha disfrutado de su estancia

8/10 Good

Alejandro

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, super good quality per price. Yes make sure they charge you in dollars so you can get the real booking rate.
Stayed 5 nights in Dec 2023
Response from Hotel Calle 85 SAS on 30 Jan 2024
Thanks for staying here! Your opinion is very important for us.

10/10 Excellent

Lenin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 2 nights in Dec 2023
Response from Reservas AC Bogota on 2 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing your last stay with us. It is always encouraging to hear positive feedback, especially when it comes from those who matter most to you: you!

10/10 Excellent

Sheraz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance from zona rosa area and andino mall.
Stayed 1 night in Dec 2023
Response from Reservas AC Bogota on 18 Dec 2023
Thank you so much for your reply! It is great to hear you had a wonderful experience with us. We look forward to see you soon and being your host here in Bogota again. have the best of days!

10/10 Excellent

Susan

Stayed 3 nights in Dec 2023
Response from Reservas AC Bogota on 18 Dec 2023
Thank you so much for your reply ! It is great to hear you had a wonderful experience with us. We look forward to see you soon and being your host here in Bogota again. have the best of days!

10/10 Excellent

Michael

Stayed 1 night in Dec 2023
Response from Reservas AC Bogota on 2 Jan 2024
Le agradezco que se haya tomado el tiempo de compartir su encuesta. Esperamos darle la bienvenida nuevamente pronto. Atentamente

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Dec 2023
Response from Hotel Ac Zona T on 5 Dec 2023
Thank you for visiting our AC Hotel Bogotá! Your opinion is very important to us and we are glad that your experience has been positive. We hope to see you soon!

6/10 Okay

Kaname

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Good location and friendly staff but poor cleaness and limited selection of pilows.
Stayed 5 nights in Nov 2023
Response from Hotel Ac Zona T on 29 Nov 2023
We are sorry that your stay was not as good as you expected. We note your comments and we will take them into account to offer a better experience to our guests. Thank you for your opinion, we hope to see you again!

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a privileged location, accesible for tourism companies to pick you up; great facilities, clean and working correctly.
Stayed 3 nights in Nov 2023
Response from Hotel AC Bogotá on 15 Nov 2023
Thank you for staying at our AC Hotel Bogotá! Your opinion is very important to us, we work to offer the best experience every day. We hope to see you soon !

10/10 Excellent

JC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel AC Bogotá on 9 Nov 2023
¡Gracias por alojarse en nuestro AC Hotel Bogotá! Su opinión es muy importante para nosotros y nos da gusto que su experiencia haya sido positiva.Esperamos verlo pronto !

8/10 Good

Axel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Hotel AC Bogotá on 7 Nov 2023
¡Gracias por alojarse en nuestro AC Hotel Bogotá! Su opinión es muy importante para nosotros , trabajamos para ofrecer la mejor experiencia cada día. ¡Esperamos verlo pronto !

10/10 Excellent

Felipe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Safe zone, walking distance to best restaurants and shopping malls. The rooftop is a must!
Stayed 4 nights in Nov 2023
Response from Hotel AC Bogotá on 7 Nov 2023
Thank you for staying at our AC Hotel Bogotá! Your feedback is very important to us and we are glad that your experience was positive and we hope to see you soon!

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Hotel AC Bogotá on 28 Oct 2023
¡Gracias por alojarse en nuestro AC Hotel Bogotá! Su opinión es muy importante para nosotros y nos da gusto que su experiencia haya sido positiva.Esperamos verlo pronto !

10/10 Excellent

GERONIMO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good!
Stayed 5 nights in Oct 2023
Response from Hotel AC Bogotá on 23 Oct 2023
¡Gracias por alojarse en nuestro AC Hotel Bogotá! Su opinión es muy importante para nosotros y nos da gusto que su experiencia haya sido positiva.Esperamos verlo pronto !

2/10 Terrible

Maria

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I loved this hotel I stayed there s few months ago and I thought, great location, clean, and a good price. This time I came back and made 8 other friends stay in the in the hotel. I booked a suite on the 9th floor and my experience was not the same. Everyday they started making construction noises at 7:30 AM. It was disturbing and completely unaccepted for a hotel. The worst part is that we asked for help several times, telling the front desk they were unhelpful and even lied about it. They told me the noise was coming from another building I was so desperate that i walked up the stairs where thw noise was coming from open the door of the 10th floor and saw 2 guys doing construction work. I asked them to stop and filmed them to make sure the hotel stop lying. Even after walking down myself to the front desk and telling them everything they weren't able to make them stop completely. I did not sleep while staying there. I will not come back and will make sure not to recommend this place again.
Response from Daniela pena gallego on 13 Sept 2023
Dear Maria, Thank you for taking the time to let us know about your experience while staying with us. Your experience of stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this kind of situations from occurring in the future. Although your problem with noise does not come directly from our hotel it is important that our team takes care of the situation to make your stay the best.

10/10 Excellent

Aaditya, Toronto

Stayed 3 nights in Aug 2023
Response from Hotel AC bogotá on 12 Sept 2023
Thank you for your feedback. We look forward to serving you in the future.

6/10 Okay

Breanne

Stayed 3 nights in Aug 2023
Response from Reservas AC Bogota on 22 Aug 2023
Lamentamos que la estancia no haya sido tan buena como esperabas. Apuntamos tus comentarios y los tendremos en cuenta para ofrecer una mejor experiencia a nuestros huéspedes. Gracias por tu opinión, ¡esperamos verte de nuevo!

8/10 Good

Terence

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great property, staff friendly but untrained lack of detail in for example rooms service, forgetting utensils and sugar several times, overal experience good
Stayed 4 nights in Aug 2023
Response from Reservas AC Bogota on 22 Aug 2023
We are sorry to hear that your stay was not as good as you expected. We note your comments and will take them into account to provide a better experience for our guests. Thank you for your feedback, we hope to see you again!

6/10 Okay

Frances

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
FAMILY TRIP
front desk not very welcoming poor breakfast
Stayed 1 night in Aug 2023
Response from Reservas AC Bogota on 17 Aug 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the f&b and front desk leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Reservas AC Bogota on 15 Aug 2023
Thank you for staying at our AC Hotel Bogota! Your opinion is very important to us, we work to offer the best experience every day. We hope to see you soon!

4/10 Poor

Poul

Stayed 4 nights in Jul 2023
Response from Manuel Susa on 2 Aug 2023
Dear GuestGreetings from AC Marriott Hotel team. Thank you for taking the time to let us know about your experience after your stay at our hotel. I have taken careful note to design an action plan to prevent the situations presented in your stay from ocurring in the future. I offer you an apology and invite you to stay at our hotel again so we can be your hosts and exceed your expectations.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

10/10 Excellent

Freddy

Stayed 10 nights in Nov 2022
Response from Reservas AC Bogota on 8 Aug 2023
Thank you for your feedback. We look forward to serving you in the future!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
*****
Stayed 5 nights in Jul 2023
Response from Reservas AC Bogota on 17 Jul 2023
Thank you for your feedback. We look forward to serving you in the future.

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service
Nice
Response from Manuel Susa on 10 Jul 2023
Dear GuestGreetings from the AC Marriott Zona T hotel team. Our goal in every stay is to make it memorable, for this reason we are very pleased that your stay in our hotel exceeded your expectations. Do not hesitate to contact us for your next stay.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

6/10 Okay

Fernando

Travelled with group
Stay was ok , no pool in the hotel
Stayed 2 nights in Jul 2023
Response from Manuel Susa on 7 Jul 2023
Estimado huéspedReciba un cordial saludo de parte del equipo humano del hotel AC Marriott Zona T. Le agradezco el tiempo que usted ha dedicado en darnos a conocer su opinión tras su estadía en nuestro hotel. Comentarios como el suyo nos permiten ajustar nuestras estrategias de cara a prestar siempre un mejor servicio. Por favor no dude en contactarnos para futuras estadías.CordialmenteManuel Felipe Susa BarbosaRooms Division Manager

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very nicely decorated. Rooms are good size and bathroom very comfortable with great size shower. Breakfast is outstanding. Lower floors facing street are noisy but we requested a room change and on the 8th floor we were good and quiet. Many restaurants and shopping nearby at Andino and Zone T. Customer service is very good.
Stayed 5 nights in Jun 2023
Response from Manuel Susa on 6 Jul 2023
Dear GuestGreetings from the AC Marriott Zona T hotel staff. Thank you for taking the time to let us know your rating and opinion after your stay in our hotel. We will continue working to provide the best service to our guests. We are looking forward to welcome you back to our hotel.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel , very good located. Breakfast was excellent and service amazing.
Stayed 4 nights in Jun 2023
Response from Manuel Susa on 26 Jun 2023
Dear GuestGreetings from the AC Marriott Zona T hotel staff. Thank you for taking the time to let us know your rating and opinion after your stay in our hotel. We will continue working to provide the best service to our guests. We are looking forward to welcome you back to our hotel.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

6/10 Okay

Rudysel

Liked: Cleanliness, staff & service
The air conditioning doesn’t work like other time , is control by the person in the front desk, I have to open the window every day at night time, and the noise from the car doesn’t let me to sleep ,
Stayed 4 nights in Jun 2023
Response from Manuel Susa on 26 Jun 2023
Dear GuestGreetings from AC Marriott Hotel team. Thank you for taking the time to let us know about your experience after your stay at our hotel. I have taken careful note to design an action plan to prevent the situations presented in your stay from ocurring in the future. I offer you an apology and invite you to stay at our hotel again so we can be your hosts and exceed your expectations.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

10/10 Excellent

JAMES, Pompano Beach

Stayed 3 nights in Apr 2023
Response from Manuel Susa on 4 Jul 2023
Estimado huéspedReciba un cordial saludo de parte del equipo humano del hotel AC Marriott Zona T. Muchas gracias por dedicar parte de su tiempo en darnos a conocer su comentario tras su última estadía en nuestro hotel. Ya he notificado a nuestros equipos sobre su opinión, y cada uno de ellos se ha comprometido a seguir brindando siempre el mejor servicio para que usted y otros huéspedes siempre se sientan satisfechos con nuestro trabajo. La invito a que se hospede nuevamente en nuestro hotel para continuar siendo sus anfitriones en la ciudad.CordialmenteManuel Felipe Susa BarbosaRooms Division Manager

8/10 Good

yuraney

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from so many restaurants and stores. The view from the rooftop 😍
Stayed 1 night in Jun 2023
Response from Manuel Susa on 13 Jun 2023
Dear GuestGreetings from the AC Marriott Zona T hotel team. Our goal in every stay is to make it memorable, for this reason we are very pleased that your stay in our hotel exceeded your expectations. Do not hesitate to contact us for your next stay.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

10/10 Excellent

Dhiren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in May 2023
Response from Reservas AC Bogota on 30 May 2023
Thanks for staying with us! We truly appreciate your comments, we hope to welcome you back soon.

2/10 Terrible

Luis, Longueuil

Business traveller
Liked: Cleanliness, property conditions & facilities
They charged me about US$40 extra for sales tax, however EXPEDIA advertises that should only happen on stays of more than 60 days.
Stayed 2 nights in May 2023
Response from Manuel Susa on 30 May 2023
Dear GuestGreetings from AC Marriott Hotel team. Thank you for taking the time to let us know about your experience after your stay at our hotel. I have taken careful note to design an action plan to prevent the situations presented in your stay from ocurring in the future. I offer you an apology and invite you to stay at our hotel again so we can be your hosts and exceed your expectations.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to shopping areas and restaurants. Great location. The staff was very friendly.
Stayed 7 nights in May 2023
Response from Manuel Susa on 26 May 2023
Dear GuestGreetings from the AC Marriott Zona T hotel staff. Thank you for taking the time to let us know your rating and opinion after your stay in our hotel. We will continue working to provide the best service to our guests. We are looking forward to welcome you back to our hotel.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. Room service was quick and delicious.
Stayed 3 nights in May 2023
Response from Manuel Susa on 26 May 2023
Dear GuestGreetings from the AC Marriott Zona T hotel team. Thank you very much for letting us know your opinion after your last stay in our hotel. Comments like yours motivate us to always provide the best service for our guests. Finally we would like to invite you to stay again in our hotel.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

10/10 Excellent

DANILE

Liked: Cleanliness, staff & service, property conditions & facilities
VERY CONVENIENT
Stayed 1 night in May 2023
Response from Reservas AC Bogota on 24 May 2023
Thanks for staying with us ! We truly appreciate your comments, we hope to welcome you back soon.

10/10 Excellent

Antonio

Stayed 3 nights in Apr 2023
Response from Manuel Susa on 26 May 2023
Dear GuestGreetings from the AC Marriott Zona T hotel team. Our goal in every stay is to make it memorable, for this reason we are very pleased that your stay in our hotel exceeded your expectations. Do not hesitate to contact us for your next stay.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Apr 2023
Response from Manuel Susa on 28 Apr 2023
Dear GuestGreetings from the AC Marriott Zona T hotel team. Our goal in every stay is to make it memorable, for this reason we are very pleased that your stay in our hotel exceeded your expectations. Do not hesitate to contact us for your next stay.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

8/10 Good

Enzo

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Apr 2023
Response from - on 12 May 2023
Thank you for your feedback. We look forward to serving you in the future.

8/10 Good

Jose Alberto

Travelled with family
Liked: Cleanliness, staff & service
I thought it was od that no staff was available to help with lugage. Also no staff came into the room to show how blinds, AC, TV worked, which were actually tricky. The rooms have no privacy if you are sharing it with someone, the shower is all glass and at the entry of the room. The bathroom door to the toilet did not close. Hotel did respond promtly to fix the door and send someone to check on the AC and bad oder we had in the room. Breakfast fine, a bit expensive for kis. Overall it was fine but we will most likely not stay there again.
Stayed 3 nights in Apr 2023
Response from Manuel Susa on 21 Apr 2023
Dear GuestGreetings from AC Marriott Hotel team. Thank you for taking the time to let us know about your experience after your stay at our hotel. I have taken careful note to design an action plan to prevent the situations presented in your stay from ocurring in the future. I offer you an apology and invite you to stay at our hotel again so we can be your hosts and exceed your expectations.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

10/10 Excellent

rodolfo

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Manuel Susa on 28 Apr 2023
Dear GuestGreetings from the AC Marriott Zona T hotel team. Thank you very much for letting us know your opinion after your last stay in our hotel. Comments like yours motivate us to always provide the best service for our guests. Finally we would like to invite you to stay again in our hotel.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except our rood door lock hand an issue. No big deal, just seemed to be a maintenance fix.
Stayed 1 night in Mar 2023

8/10 Good

Daniel

Stayed 1 night in Mar 2023
Response from Manuel Susa on 3 Apr 2023
Dear GuestGreetings from the AC Marriott Zona T hotel team. Thank you very much for letting us know your opinion after your last stay in our hotel. Comments like yours motivate us to always provide the best service for our guests. Finally we would like to invite you to stay again in our hotel.Best RegardsManuel Felipe Susa BarbosaRooms Division Manager