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Reviews of Hotel Grand Plaza Corferias

4 out of 5
Hotel Grand Plaza Corferias
Carrera 40 No. 24-31, Bogotá

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 146 reviews" "
Rating 8 - Good. 50 out of 146 reviews" "
Rating 6 - Okay. 10 out of 146 reviews" "
Rating 4 - Poor. 6 out of 146 reviews" "
Rating 2 - Terrible. 7 out of 146 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Seer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 23 May 2023
Estimado huésped,Gracias por su calificación.Cordialmente,Mariam Faciolince TéllezDirectora de Experiencia y Servicio al Cliente

6/10 Okay

Maria Gabriela

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room and location are fine. However, the room had no drinking glasses, the fridge was broken, they could not provide ice when needed, there was no hair dryer in the room, there was no conditioner available, the staff could not provide me with a printed receipt upon check out, the breakfast was not self serve (behind a screen) and selection and quantity was very bad. There are better options around this property. I will not stay here again.
Stayed 2 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 2 Mar 2023
Dear Maria Gabriela, We sincerely thank you for the time spent to share your comments, we assure you that we will attend your valuable suggestions to make your next visit a better experience.Cordially.Mariam Faciolince TéllezExperience and Customer Service Director

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very helpfull
Stayed 5 nights in Feb 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 23 May 2023
Estimado huésped,Gracias por su calificación.Cordialmente,Mariam Faciolince TéllezDirectora de Experiencia y Servicio al Cliente

10/10 Excellent

Deyanira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 23 May 2023
Estimado huésped,Gracias por su calificación.Cordialmente,Mariam Faciolince TéllezDirectora de Experiencia y Servicio al Cliente

8/10 Good

Jose Humberto

Stayed 1 night in Feb 2022

6/10 Okay

Jenifer Paola

Liked: Cleanliness, property conditions & facilities
No tenía toalla, y tuve que esperar más de una hora a que la chica la trajera, y en la mañana no tenían agua caliente, tuve que bañarme con agua helada porque debía salir temprano
Stayed 1 night in May 2022

10/10 Excellent

Lizza G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2022

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with how clean the property and rooms were. All the staff was very friendly. Showers are hot and beds very comfortable. Mini fridge in the room which was great for keeping waters cold. Would definitely stay here again.
Stayed 1 night in Feb 2022

6/10 Okay

Ricardo

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work there in front were not very good
Stayed 2 nights in Dec 2021

10/10 Excellent

Juan Sebastian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente service
Stayed 2 nights in Dec 2021

10/10 Excellent

Loren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walk to the convention centers; clean & updated.
Great budget option for events at Corferias, Agorá, Hilton or for business at the US Embassy & Consulate. Outside it doesn't look like much but the rooms have been updated, the internet is good and everything was clean. Rooms have a small fridge. The breakfast was pretty basic, but nearby there are many restaurant options and grocery stores. The area is urban but pretty safe. I used to live in Bogotá so I know the area well. You can walk to the Agorá, Corferias and Hilton convention centers, and the US Embassy is a short taxi ride or a moderate walk away. This hotel is also much closer to the airport than the luxury hotels on the north side of the city. The price is right, so I will stay here again.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a decent place to stay for US embassy, super close. Breakfast is good and place is clean. Great Choice
Stayed 2 nights in Jul 2021

10/10 Excellent

Nataki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Muy bueno
Todo muy bien como siempre, pero hay deterioros en las habitaciones que hacen que desmejore la calidad.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2021

10/10 Excellent

Frank, Bogotá

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel, aseado, bien ubicado y la tarifa muy buena
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Close to supermarket at Avenida Esperanza
Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff throughout and I have already made another reservation there. For the price this hotel is really good value so I do not necessarily understand the complaints of other reviews. The area is good too. I used to live in Bogotá not too far from here. It is practically the geographic centre of the city and it’s easy to get to most parts. Yes, the area itself is not that interesting but it’s safe and transport is good from there.
Stayed 4 nights in Feb 2020
Response from Adriana Parra - Ecommerce on 18 Feb 2020
Dear guest, Thank you for your evaluation and comments, we work every day with big passion for the service, and hope your next visit to this your hotel

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020
Response from Adriana Parra - Ecommerce on 18 Feb 2020
Muchas gracias°

8/10 Good

Nelson, Raleigh NC.

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, willing to help with what was requested. The hotel is close to places of interest in the city. .
Stayed 3 nights in Jan 2020
Response from Adriana Parra - Ecommerce on 18 Feb 2020
Many thanks Mr. Nelson We hope for you in the next visit in this your home!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Jose, El Salvador

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es limpio seguro agradable buena ubicación Buen precio cerca de Corferias Cerca del aeropuerto y Embajada Americans Satisfecho lo recomiendo
Stayed 4 nights in Sep 2019

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Adriana Parra - Ecommerce on 12 Nov 2019
Respetado Sr. Luis Muchas gracias por su estadía en el hotel y esperamos su futura visita a Bogotá.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like every thing................................................
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2019

4/10 Poor

Verified traveller

Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Habitaciones confortables y limpias , personal muy amable, restaurante y desayuna muy malos
Stayed 4 nights in Jul 2019

10/10 Excellent

GUTEMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Adriana Parra - Ecommerce on 14 Aug 2019
Buen día Sr. Gutemberto Muchas gracias por tomarse el tiempo de evaluarnos. Le esperamos en una próxima visita

8/10 Good

Verified traveller

Stayed 6 nights in Jun 2019
Response from Adriana Parra - Ecommerce on 14 Aug 2019
Estimado huesped, Muchas gracias por su gentil evaluación

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area in Bogotá. Very Quiet zone. Hotel Is very comfortable AND clean.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2019
Response from Adriana Parra - Ecommerce on 3 May 2019
Estimado huésped, Muchas gracias por el tiempo que tomo para evaluarnos, y la oportunidad de mejora que nos brinda. Le esperamos en su próxima visita.

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overcharged
Terrible! Was charged the local taxes when obviously I’m a foreigner. Will be now have to waste time reversing the charge with the card companies.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I little noisy out side, the windows do not insulate the noise, but the staff it's very friendly and helpful , clean bedroom, excellent breakfast and the Hotel it's very close to Corferias. I recommended this Hostel when visit Bogota.
Stayed 4 nights in Apr 2019
Response from Adriana Parra - Ecommerce on 16 Apr 2019
Dear guest! Many thanks for your feed back, and we wait for your comeback to bogota

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Location, location location. Some of Staff needs to learn basic customer service skills.
Stayed 4 nights in Mar 2019
Response from Adriana Parra - Ecommerce on 16 Apr 2019
Dear guest! Manhy thanks for your feed back

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one
Good.
Stayed 2 nights in Feb 2019
Response from Adriana Parra - Ecommerce on 13 Mar 2019
Dear Mr. Maximo Thank you very much for your evaluation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent but...
Everything Excellent, but i had a issue with the night shift security, because i ask for towells, because the housekeeper forgot about it , this guy go inside the room at 11 pm to verify if i had towells or not, which is totally a lack of education and irrespectfully.
Stayed 2 nights in Feb 2019
Response from Adriana Parra - Ecommerce on 13 Mar 2019
Dear guest Thank you very much for your kind appreciation, we strive to provide a quality service, I will be checking with the security area that could have happened and thus be able to avoid a future inconvenience and that this type of failures do not arise again

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2018
Response from Adriana Parra - Ecommerce on 28 Dec 2018
Estimado huésped, Le agradecemos su tiempo en evaluarnos, por favor denos su contacto para identificar en que podemos mejorar. Saludos cordiales,

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Grand... well "adequate"
Grand... well "adequate" would be a better descriptor. the food was excellent and the hotel, parking and room were adequate.
Stayed 1 night in Nov 2018
Response from Adriana Parra - Ecommerce on 21 Nov 2018
Dear Mr. James Many thanks four your calification, we would like to be your hotel in a next stay in Bogota

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with my stay there. Everything went great and the staff was very nice. They let us check in early! The breakfast was very tasty and the service was also good.
Stayed 1 night in Aug 2018
Response from Adriana Parra - Ecommerce on 30 Aug 2018
Dear Guest, many thanks for your feedback, is very important by the company and all staff understand your expectatives. This is your home in Bogota

8/10 Good

Eduard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very enjoyable stay. The staff are friendly and eager to help. Also I had a very early flight and they let me do an early check in without any issues (for an extra fee). The area seemed safe and easy to get around. The included breakfast was great in my opinion, all of the breakfast basics like juice and cereal or they can make you an omelette anyway you like. Great staff! The gym is very small but if there is one or two people you can still get a good workout if you know what you are doing. Lastly, only small gripe is that the area gets busy in the morning with traffic and it gets very noisy very early, if you plan to sleep to noon on a weekday good luck. Or better yet, get up at 7 and go explore the beautiful Bogotá.
Response from Adriana Parra - Ecommerce on 16 Aug 2018
Thank you for allowing us to know your opinion, we work in the isolation of noise since the street if it is quite busy, we will wait in your next visit to Bogota to have it with us and thus have a new opportunity to place you in an internal room so you can rest better

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than Expected
The Hotel was pretty good, better than expected.
Stayed 5 nights in Jan 2018
Response from Sandra Mendoza on 8 Feb 2018
Excellent, we are waiting for you next visit. Thanks for your comments

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our home in Bogota.
This was a great place to stay. We loved every single minute and look forward to stay here if we are in the area.
Response from Sandra Mendoza on 23 Jan 2018
Thank you for your comment, we wait for you when you want to return

10/10 Excellent

Máximo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent!
Everything was pretty good, a little issue with the rate but they fix it, thanks.
Stayed 3 nights in Nov 2017
Buenos días Sr. Maximo Gracias por sus comentarios, estaremos atentos a que esos inconvenientes pequeños no se vuelvan a presentar. Cordial saludo Sandra Mendoza

10/10 Excellent

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip to Bogotá
Very nice personal at front desk. Good breakfast.
Stayed 2 nights in Nov 2017
Buenas tardes Marcelo Fue un placer atenderlo, esperamos volver a tenerlo de visita en nuestra ciudad y por supuesto en nuestro hotel Cordial saludo Sandra Mendoza

10/10 Excellent

Máximo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Excellent
Stayed 1 night in Nov 2017

6/10 Okay

Gustavo

Limpieza de la habitación por parte de mantenimiento es regular y el desayuno es servido en muy poca cantidad.
Stayed 6 nights in Jun 2023

4/10 Poor

Sofía

Travelled with family
Stayed 1 night in Apr 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 23 May 2023
Estimado huésped,Gracias por su calificación.Cordialmente,Mariam Faciolince TéllezDirectora de Experiencia y Servicio al Cliente

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, limpieza y comodidad
Stayed 2 nights in Apr 2023
Response from Mariam Faciolince T. Dir Exp y Servicio al Cliente on 23 May 2023
Estimado huésped,Gracias por su calificación.Cordialmente,Mariam Faciolince TéllezDirectora de Experiencia y Servicio al Cliente