Bolton Bolton Museum Hotels

"Rooms on the upper floors are the best ones"

"Its tired decor. Seems like the person doing it had given up too. I was in room 41 there is an iron burn on the floor. There are tiles knocked out of place. Inch thick messy silicon. Dents and marks on the walls. Light fitting wonky. Carpets outside the room worn and dirty. Water took so long to heat up I was dressed and ready to go to reception to tell them it was broken before it got warm. Water pressure poor to worse depending on popularity. I loved that there are two pools and one is big making it easy to get a spot. Also a cold plunge is cool. However its £8.50 a day to get a gym pass and they take the pass off you so if you want to go in the morning and evening I don't know what you do. If I had time that would have been my preference. Breakfast seemed very budget and it was confusing that the staff say food is to order but the menu says it's a buffet. Overall It just seemed like a general ayre of apathy about the place. I wish that pool was at another hotel so I could go there."

"Reception staff were rude at arrival, were more interested in watching videos on their phone and talking about the football with each other rather than checking us in. The room we were allocated was old, smelly, and extremely dated. It was like staying in a 1980's motel rather than a modern Radisson hotel. I am a Radisson VIP member and a hotels.com platinum member, but the lady at reception didn't care and was not helpful at all. Would not stay here again."

"just standard nothing extra just a room to spend the night"

"Very clean & comfortable room. Nice & helpful staff."

"Spa was not relaxing and staff were rude"

"Brilliant stay staff couldn't be more helpful the landlady was amazing went above and beyond to make are stay great"

"The location is beautiful and quiet. The room was delightfully comfortable, the staff so professional and friendly and the food and drink outstanding. Great place to stay."

"No staff Andy did not see. Bathroom was a DIY nightmare. Cooker oven broken. Wall paper falling off on stairs. Must have been the smallest room double bed with foot space around edge . Could only open bathroom door half way because of space in room 3 "