Search Villas in Bon Accord Village

"spent one night did not use the pool Putting hand towels or napkins in the room will enhance the room"

"Yes"

"Rooms was clean and staff was very friendly. Pool area was serine and very nice. Overall a comfortable stay "

"The property is magnificent. Has its own beautiful beach. But clearly they are short on staff and on supplies - during breakfast I had to get off my chair to find someone to get me some coffee- since it was not self served. Our first night we ask for another blanket and they had none but send me a flat sheet Our beach towels were very damp because they did not have dry ones available. The worst part is that the running water in the room was medium brown in color. I could not use the water to make some tea or brush my teeth. I went to the front desk and ask for water- they gave me 2 little bottles and said I would have to pay if I want more. Maintenance came by and said it was not an easy fix. Same time a couple in a room about four rooms down from mines heard the conversation and stated that they were about to go to front desk to report the same issue. This hotel has always been the one that I stayed at on every visit to Tobago. Service has always been excellent. Clearly something has changed and I am hoping whatever shortcomings they’re experiencing is going to be short lived. I’m not writing off this hotel- I will be going back again. "

"Room cleanef every day, airport and beach shuttle amazing, staff friendly and professional, reception staff welcoming."

"The room was good. Only had a WiFi issue when I first got there "

"We had a lovely room, great location, pool is clean, drinks & food are very good. Unfortunately some of the serving staff are very slow or ignore you. I think they could triple their sales on food & liquor if they just trained or changed the staff? Front desk staff is excellent. Room was very well maintained & clean. Cleaning staff is very good. "

"The staff was great. The premises needs a severe renovation. Mold in the bathroom, hard to get ice if the kitchen isn't open (even when it is), I could see the mattress through the very thin bed sheets, lots of rust everywhere, difficult to get the TV to work, phone cord was broken (when was the last tome someone was in that room). I felt mislead based on the pictures on Expedia. "

"Great location. Quiet. Very private. Comfortable and very well equipped."