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特里亞儂博尼塔灣酒店的評價

3.5 out of 5
特里亞儂博尼塔灣酒店
3401 Bay Commons Dr, Bonita Springs, FL

評價

9.2

卓越

10 分評分，優異；1686 則評價中有 1166 則" "
8 分評分，不錯；1686 則評價中有 362 則" "
6 分評分，一般；1686 則評價中有 98 則" "
4 分評分，欠佳；1686 則評價中有 33 則" "
2 分評分，很差；1686 則評價中有 27 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
Great customer service and friendly staff
於 2024 年 4 月住了 2 晚

10/10 優異

Zandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing staff
於 2024 年 4 月住了 2 晚
Addison 於 2024年5月1日的回應
Thank you for your feedback and for staying with us.

10/10 優異

Carlos

Amazing
於 2024 年 4 月住了 1 晚
Addison 於 2024年4月29日的回應
Thanks for the great review!

10/10 優異

Deborah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful location!! Very clean and spacious rooms. Great value - extremely happy with our stay!
於 2024 年 4 月住了 3 晚
Addison 於 2024年4月28日的回應
Thanks for great review!

10/10 優異

mario jesus

讚好：整潔度、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 1 晚
Addison 於 2024年4月28日的回應
Thanks for the great review! Come see us soon.

10/10 優異

Ben

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Addison 於 2024年4月28日的回應
Thanks for the great review! Come see us soon.

10/10 優異

carlos

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, nice service
於 2024 年 4 月住了 1 晚
Addison 於 2024年4月28日的回應
Thanks for the great review! Come see us soon.

10/10 優異

Keith

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Great staff very nice room
於 2024 年 4 月住了 1 晚
Addison 於 2024年4月28日的回應
Thanks for the great review! Come see us soon.

10/10 優異

Nancy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful food and friendly staff
於 2024 年 4 月住了 3 晚
Addison 於 2024年4月25日的回應
Thank you for the great review! We hope to see you soon!

10/10 優異

Carlos

Always a pleasure staying at the Bonita Trianon.. can’t wait to go back! Staff is amazing and the hotel is clean and accessible to airport, beach & Naples..
於 2024 年 4 月住了 6 晚
Addison 於 2024年4月24日的回應
Thank you for the great review! We hope to see you soon!

10/10 優異

Jill

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Can’t wait to go back!! Lovely hotel. Grounds and the lake view are beautiful. Pool was awesome as was the hot tub. No complaints at all and I WILL be back!!
於 2024 年 4 月住了 5 晚
Addison 於 2024年4月24日的回應
Awesome review thank you so much!

8/10 不錯

Diana

讚好：住宿狀況
於 2024 年 4 月住了 5 晚
Addison 於 2024年4月24日的回應
Thanks for your review!

8/10 不錯

Steven

家人同遊
讚好：住宿狀況
Nice property. Staff lacked enthusiasm, but they did all other aspects of their jobs.
於 2024 年 4 月住了 3 晚
Addison 於 2024年4月22日的回應
Thank you for your review. We will strive to be better!

6/10 一般

Joyce

於 2024 年 4 月住了 6 晚
Addison 於 2024年4月15日的回應
Thanks for your review we will strive to be better!

10/10 優異

john (Fort Myers)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Joanne 於 2024年4月11日的回應
Thank you for staying with us.

10/10 優異

Shan

於 2024 年 4 月住了 1 晚
Addison 於 2024年5月1日的回應
Thank you for your feedback

10/10 優異

Lisa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms were spacious and clean. We had a king room with a view of the water and the pool. Loved the hotel. We will come back! The breakfast options were disappointing but not a big deal. Good enough for a light breakfast and then work out. Luckily the prices were not outrageous. We opted to go out to breakfast the next day.
於 2024 年 4 月住了 2 晚
Joanne 於 2024年4月7日的回應
Thank you for staying with us.

8/10 不錯

Derek

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Casey M 於 2024年4月5日的回應
Thank you Derek for reviewing your most recent visit with us! We hope you return the next time you visit Bonita Springs

4/10 欠佳

Souheil

於 2024 年 3 月住了 3 晚
Joanne Muenzer 於 2024年4月3日的回應
Thank you for staying with us and I am sorry that the visit was less than favorable. Could you give me more information on what happened during your stay that we did not provide adequate Service so we can look to improve?

10/10 優異

Elleni

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely and reasonably priced hotel in a great area. Loved that it was walking distance to the promenade shops, restaurants and farmers market. The pool was clean and warm and the vibe overall was happy! Would highly recommend!
於 2024 年 3 月住了 2 晚
Joanne 於 2024年3月29日的回應
Thank you for staying with us.

10/10 優異

Peter

家人同遊
讚好：職員與服務和住宿狀況
Very clean , peaceful , friendly with an excellent staff .
於 2024 年 3 月住了 6 晚
Joanne 於 2024年3月28日的回應
Thank you for staying with us.

10/10 優異

Valentina

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly staff, comfortable quiet rooms.
於 2024 年 3 月住了 5 晚
Joanne 於 2024年3月26日的回應
Thank you for staying with us.

10/10 優異

Alexandra (Miami)

讚好：整潔度、職員與服務和住宿狀況
Really liked the hotel. Rooms need to be updated
於 2024 年 3 月住了 2 晚
Joanne 於 2024年3月26日的回應
Thank you for staying with us.

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A beautiful property. We loved dining at the Lake House, which was in the water.
於 2024 年 3 月住了 2 晚
Joanne 於 2024年3月26日的回應
Thank your for staying with us.

10/10 優異

Storm

讚好：整潔度、職員與服務和住宿狀況
The room was spacious, comfortable, and we loved the tiny veranda outside
於 2024 年 3 月住了 1 晚
Joanne 於 2024年3月26日的回應
Thank you for staying with us.

10/10 優異

Jarrett Charles

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the cleanliness of the hotel
於 2024 年 3 月住了 4 晚
Joanne 於 2024年3月24日的回應
Thank you for staying with us.

8/10 不錯

Lisa

伴侶同遊
讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
The hotel looks a lot more appealing in photos online. It is tired a needs and upgrade. But overall good value for the price.
於 2024 年 3 月住了 8 晚
Joanne Muenzer 於 2024年3月18日的回應
Thank you for staying with us and for your feedback regarding your visit.

10/10 優異

Jennifer (Byesville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We changed rooms mid stay and the day staff that took care of this were outstanding!! The only thing was that the toilet in the new room didn’t always flush, room 404
於 2024 年 3 月住了 6 晚
Joanne 於 2024年3月17日的回應
Thank you for staying with us and for the feedback regarding the visit.

10/10 優異

Deborah

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best place in Bonita!
於 2024 年 3 月住了 2 晚
-Casey M 於 2024年3月15日的回應
Thank you Deborah for your kind words about our property! We sincerely appreciate you taking the time to say that. Its comments like this that keep us motivated in making sure each guest has the same experience you did.

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff Clean safe
於 2024 年 3 月住了 4 晚
Joanne 於 2024年3月13日的回應
Thank you for staying with us.

6/10 一般

Daniel

不滿：設施服務和住宿狀況
Room given to us through expedia had antique lamp fixtures, dingy, 2 out of 3 switches did work (master wall switch was on). Shower handle on glass very loose. Hairdryer didn't work until 3rd circuit plug tried. No complimentary water, no breakfast included, expect they should be for the price we paid. A/C unit sounded like a freight train all nite. Bed mattress was not comfortable..
於 2024 年 3 月住了 2 晚
Joanne 於 2024年3月8日的回應
Thank you for staying with us and for your feedback regarding the stay. We appreciate the comments so we can work on improving our guest experience here.

10/10 優異

Judy (Wantagh)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The room was big, big bathroom with nice counter space. Everything was clean and comfortable, and quiet, friendly staff. Room had a kuerig and frig, but I did miss the convenience of a microwave. I would recommend this hotel.
於 2024 年 3 月住了 1 晚
Joanne 於 2024年3月6日的回應
Thank you for staying with us and for the feedback regarding your visit. We do have a microwave available for guests use- there is one on every floor next to the Ice Machine. If you visit again please ask Staff and we can show you where.

10/10 優異

John (Millsboro)

伴侶同遊
The grounds around the property were beautiful. The hotel itself was beautiful also. It was convenient to have two restaurants on the property. My husband and I would stay there again.
於 2024 年 2 月住了 7 晚
Joanne 於 2024年3月4日的回應
Thank you for staying with us.

10/10 優異

William

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our stay, very relaxing
於 2024 年 3 月住了 1 晚
Joanne 於 2024年3月3日的回應
Thank you for staying with us.

8/10 不錯

Jean-Paul

讚好：整潔度、職員與服務和住宿狀況
bon ètablissement mais petit déjeuner casiment inexistant choisir chambre coté piscine
於 2024 年 2 月住了 3 晚
Joanne 於 2024年3月3日的回應
Thank you for staying with us.

10/10 優異

Karmen Elva

讚好：整潔度、職員與服務、設施服務和住宿狀況
This resort was olde Florida at its finest.
於 2024 年 2 月住了 2 晚
Casey M 於 2024年3月2日的回應
Thank you Karmen for your positive review on our property. I look forward to sharing this with all the staff members as it is it comments and experiences like yours that keeps us striving for excellence :)

10/10 優異

Cindy (Mebane)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was very quiet and the pool area was set up well. Dining options were fantastic and the drive to the beach and downtown Bonita Springs was easy to navigate. We even discovered a very nice hiking trail not two far away.
於 2024 年 2 月住了 4 晚
Joanne 於 2024年2月28日的回應
Thank you for staying with us.

10/10 優異

Scott

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great at this property, except when the onsite restaurant is open and they are valeting cars, it was frustrating finding parking in the hotel parking lot.
於 2024 年 2 月住了 3 晚
Joanne 於 2024年2月28日的回應
Thank you for staying with us and for your feedback regarding the stay and parking.

6/10 一般

Robert (Charlestown)

伴侶同遊
不滿：職員與服務和住宿狀況
The financial people are obviously in charge of this hotel, and the name of the game is cutting costs and maximizing profits. No robes in the closet; no daily room service; cardboard food for breakfast produced in a micro-wave. Overpriced coffee.
於 2024 年 2 月住了 7 晚
Joanne Muenzer 於 2024年2月28日的回應
Thank you for staying with us and for your feedback regarding the visit.

10/10 優異

Sharon

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I liked the location for easy access to the highway and dining options. The room was spacious as was the bathroom. Parking was easy. The Promenade shopping and dining was so convenient.
於 2024 年 2 月住了 6 晚
Joanne 於 2024年2月25日的回應
Thank you for staying with us.

10/10 優異

Shelly

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Couldn’t ask for better.
於 2024 年 2 月住了 3 晚
Joanne 於 2024年2月25日的回應
Thank you for staying with us.

10/10 優異

John

於 2024 年 2 月住了 1 晚
Casey M 於 2024年3月21日的回應
Thank you John for the perfect score! We are pleased to know that we was able to meet all of your expectations during your visit and cant wait to have you back.

4/10 欠佳

Ronald

伴侶同遊
讚好：整潔度和住宿狀況
We booked a balcony room, but did not get a balcony room. Instead, we got a balcony that extended 1 foot, barely enough to stand on. The front desk was of no help. Also, during happy hour at the pool bar, the billings were inaccurate, and did not reflect the discount.
於 2024 年 2 月住了 3 晚
Joanne Muenzer 於 2024年2月21日的回應
Thank you for staying with us and we appreciate your feedback regarding the visit.Your booking through Expedia was for a Standard Room, 1 King Bed. Upgrade option for a full balcony with seating can be arranged prior- subject to availability . These are popular rooms and not necessarily available if others have arranged for the upgrade option and guaranteed the cost of.I'm sorry that your bill at the Lake House did not reflect Happy Hour discounts. Did you bring this to the server or managers attention so it could be looked at and adjusted if incorrect. The computers are programmed for the Happy Hour discounts during the Happy Hour times and should be charging as such.

8/10 不錯

John

讚好：整潔度、職員與服務和住宿狀況
Good motel in a nice area!
於 2024 年 2 月住了 3 晚
Joanne 於 2024年2月20日的回應
Thank you for staying with us.

10/10 優異

Rachel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lots of amenities. Shopping dining and pool/hot tub w/I walking. Great area. Excellent service.
於 2024 年 2 月住了 4 晚
Joanne 於 2024年2月20日的回應
Thank you for staying with us.

10/10 優異

teresa

讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient to have dining options on site as well as at the promenade- directly across the street.
於 2024 年 2 月住了 4 晚
Joanne 於 2024年2月18日的回應
Thank you for staying with us.

10/10 優異

James J.

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Joanne 於 2024年2月19日的回應
Thank you for staying with us.

10/10 優異

Peter

讚好：整潔度
於 2024 年 2 月住了 1 晚
Joanne Muenzer 於 2024年2月12日的回應
Thank you for staying with us.

10/10 優異

Oliver

讚好：整潔度、職員與服務和住宿狀況
Top Hotel mit Super Personal …
Joanne 於 2024年2月4日的回應
Thank you for staying with us.

10/10 優異

Sarah (Raleigh)

伴侶同遊
讚好：住宿狀況
Very clean and nice, polite staff, comfortable beds, quiet rooms. Access to shopping and restaurants nearby
於 2024 年 1 月住了 2 晚
Joanne 於 2024年2月2日的回應
Thank you for staying with us.