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The Auhana

4.5 star property
Travelers sip cocktails on the beach or enjoy spa treatments at this coastal retreat where relaxation comes with thoughtful service and well-placed amenities

Choose dates to view prices

The Auhana offers a luxury beach getaway near White Beach where guests relax at two beach bars or unwind on a private beach complete with sun loungers and cabanas. The attentive staff ensures visitors fully experience the tropical atmosphere.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

View all photos for Premier Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premier Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LED TV
Premium bedding
Blackout curtains
  • Ocean view
  • 1367 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
Bathrobes
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LED TV
Premium bedding
Blackout curtains
Pillow-top bed
  • 570 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Panoramic Seaview

Premium bedding, pillow-top beds, in-room safe, individually decorated

Panoramic Seaview

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 570 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Beachfront Junior Suite - Double

Premium bedding, pillow-top beds, in-room safe, individually decorated

Beachfront Junior Suite - Double

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LED TV
Premium bedding
Blackout curtains
  • 657 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Beachfront Deluxe Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Beachfront Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
Private bathroom
  • 484 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front Premier Sea view - B7

Premium bedding, pillow-top beds, in-room safe, individually decorated

Beach Front Premier Sea view - B7

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Ocean view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite

Premium bedding, pillow-top beds, in-room safe, individually decorated

Elite Suite

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
  • Sea view
  • 1367 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Panoramic Ocean View

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premier Panoramic Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Ocean view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Grand Premier

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 538 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite Sea view

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite Sea view

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
  • 1367 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front Premier Sea view - B8

Premium bedding, pillow-top beds, in-room safe, individually decorated

Beach Front Premier Sea view - B8

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Beach view
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

Premier Triple Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LED TV
Pillow-top bed
Premium bedding
Blackout curtains
  • Garden view
  • 506 sq ft
  • Sleeps 5
  • 1 King Bed
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About the area

Located in Boracay Island, The Auhana is in the business district and on the beach. D'Mall Boracay and CityMall Boracay are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Beach and Bulabog Beach. Willy's Rock and Fairways and Bluewater Golf & Country Club are two other places to visit that come recommended. With snorkelling and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Boracay Island travel guide
Map
SITIO CAGBAN MANOC-MANOC BORACAY ISLAND, MALAY, AKLAN 5608, Boracay Island, Aklan, 5608

What's nearby

  • White Beach featuring island images, a sunset and kayaking or canoeing
    White Beach
    1 min walk - 0.1 km
  • Amazing sunset shot at Station 2, White Beach, Boracay Island.
    Station 3
    2 min walk - 0.2 km
  • Boracay, Malay, Aklan, Philippines - April 2023: Station 2, part of White Beach in Boracay Island.
    Station 2
    16 min walk - 1.4 km
  • D\'mall Boracay showing markets as well as an individual male
    D'Mall Boracay
    5 min drive - 2.2 km
  • Fairways & Bluewater
    5 min walk - 0.4 km

Restaurants

  • The Sunny Side Café
    3 min walk
  • TGH The Grillhouse
    2 min walk
  • Cafe Maruja
    4 min walk
  • PARASOL Restaurant
    3 min walk
  • Dive Gurus
    1 min walk

About this property

The Auhana

Luxury family-friendly hotel near White Beach
Located close to Bulabog Beach and D'Mall Boracay, The Auhana provides 2 beach bars, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a private beach, free beach cabanas and sunloungers. Treat yourself to a Swedish massage or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site
  • English breakfast (surcharge), a free shopping centre shuttle and express check-out
  • Express check-in, a billiards/pool table and a front desk safe
  • Wedding services, a 24-hour front desk and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 495 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • 43-inch LED TVs with premium channels
  • Daily housekeeping, electrical adapters/chargers and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free shopping centre shuttle

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: PHP 3,000 for adults and PHP 1,500 for children aged 6-10
  • 2 beach bars
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To enter the island, all guests must present a printed copy of their hotel booking reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 5000.0 per night.
Cots (infant beds) are available for PHP 1000.0 per night

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: approximately PHP 3000 for adults and PHP 1500 for children aged 6 to 10
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 1000.0 per night
  • Rollaway bed fee: PHP 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

The Auhana Hotel
The Auhana Boracay Island
The Auhana Hotel Boracay Island

Frequently asked questions

Does The Auhana have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

Is The Auhana pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Auhana?

This hotel doesn't offer parking.

What time is check-in at The Auhana?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at The Auhana?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is The Auhana located?

Located in Boracay Island, this beachfront hotel is in a shopping district and within 1 mi (2 km) of White Beach, Bulabog Beach and D'Mall Boracay. Willy's Rock and Fairways and Bluewater Golf & Country Club are also within 3 mi (5 km).

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Reviews

The Auhana Reviews

7.8

Good

8.8

Cleanliness

9.0

Amenities

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 20 out of 39 reviews
Rating 8 - Good. 5 out of 39 reviews
Rating 6 - Okay. 5 out of 39 reviews
Rating 4 - Poor. 5 out of 39 reviews
Rating 2 - Terrible. 4 out of 39 reviews

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful kind staff.
Stayed 5 nights in Sep 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
It is a little isolated from the main strip but that is why it is one of the best locations, you have privacy on the beach...and the walk does everyone good. Staff fantastic. It is a large resort but they are only utilizing the front oceanfront 50 suites. the pools are quiet and the guys in the gym are great to help you out as well. Well Done!
Stayed 8 nights in Jan 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here only one night but the hospitality was amazing. This is also a very serene and beautiful resort that’s very affordable and still luxurious. 1. Beach access is really easy and if your building is further - they have golf carts at the ready! They provide mats and towels. 2. The food is really really good! We had breakfast food for breakfast and lunch and the Sinigang is really tasty. 3. The staff is super attentive, helpful and all very very nice! 4. We had a minor incident re: luggage being delivered outside of our room and was left there for 4sh hours. The entire building is secure with access only to people staying there but we arrived early and paid the half day rate so that we can go freshen up and hit the ground running. But since we still had to wait 30 mins for room to be ready, we decided to head to the pool/beach. So by the time they came to deliver my room keys, we were having so much fun that when asked what to do with luggage, I had asked them to deliver it to my room while I stayed at the pool. They never said anything about their policy that they don’t enter unless client is in room but this is the first ever, in all my years of travel, that they would leave it outside even after I asked them to deliver to my room. I just assumed that means inside. So please make sure everyone is clear on communication. It made me upset but Belle, the manager, refunded my early check in fee since I didn’t actually enter room until 4sh pm!
Stayed 1 night in Feb 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Need more stuff on property. Convenience store, ATM, more food choices. Loved the location and beach
Stayed 1 night in Apr 2023

10/10 Excellent

Lyman

Liked: Staff & service, amenities, property conditions & facilities
Outstanding
Stayed 6 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2024

10/10 Excellent

igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true get away, a pearl of Philippines. Blue like sky water friendly and courteous staff, warm and welcoming rooms are what awaits you here. Walk to a white beach if you would like, build a sand castle, drive to the center and many more. Love it.
Stayed 1 night in Jan 2023

8/10 Good

jean marc f l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the attitude of the staff c very helpful and kind , breakfast was good , room was big and clean . Food à la carte could be better quality and more generous portion and better presentation The overall organization wasn’t very efficient , miss communication and lack of explanation/ information in the room : for example , every night having show in the main restaurant but we have not been informed , we noticed by accident our last night in the hotel , shame .
Stayed 5 nights in Jan 2023

10/10 Excellent

Shazad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and caring. Very attentive and making you feel welcomed and looked after. Tom and Cristelle were the best and also Hershey and to be honest everyone we encountered was great...its hard to name them all... but what i can say is that this is the best hotel for anyone looking to be pampered and well taken cared of with NO VENDORS...although you are in station 3 you are far enough away to basically have a piece of paradise for yourselves... SUPER BONGGA!!
Stayed 3 nights in Oct 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
The property is gorgeous! Beyond my expectation. The Auhana staff, from the welcome personnel at the gate, the the pool attendant, there all Ritz carlton/ Four season Hotel service! "Stress free" stay. They always ahead of what your family needs, especially for the little one. Worth the money, compare from the other 5 start hotel around the island of boracay! Thank you so much Auhana. We'll definitely come back
Stayed 3 nights in Jun 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Boracay stay for my family and we will definitely return. Having gone to Boracay many times before and being with young children and early teens, we chose The Auhana for the safety, privacy and secluded beach. There was an extra charge per person for the private transfer from the airport but this was money well spent if your are looking for exclusivity and safety for your family. It was impeccable service from the airport to the resort and our check-in process was fast, efficient and came with delicious farm to table drinks and snack. We then received a short tour of this wonderful resort so the children got to see where they wanted to spend time. Great kids areas. Kids Club, Kids pool with fountains and the teens had the games room and movie theater. The rooms are so nicely and comfortably done with kind helpful housekeepers. Breakfast was ala carte order when we went and so well prepared, plentiful and freshly made. This is hand down the best value for money beach spot and resort for families in Boracay.
Stayed 1 night in Aug 2022

2/10 Terrible

Dawid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

I do not recommend this hotel.

The hotel is nicely located, but the quality of the food ruins the stay. for breakfast we received an all-carte menu with a few sweet items to choose from! The hotel doesn't even offer cheese, ham or vegetables for breakfast! The staff doesn't care about food allergies. Gluten everywhere. no information about allergens. the staff doesn't speak English and I ordered, for example, espresso and received iced coffee. very expensive and the quality of the food was terrible. I am attaching photos of the entire (I emphasize the entire) breakfast! terrible!
Stayed 4 nights in Dec 2023

4/10 Poor

Wilhelm

Liked: Cleanliness, staff & service, amenities
Wir hatten einen Aufenthalt von 12 Tagen, Personal ist sehr freundlich, die Anlage ist ruhig.Das Frühstück ist katastrophal schlecht, ist das Geld nicht Wert. Der Strand vor den Hotel ist laut ständig toben Jugentliche hin und her sowie Massenweise Hunde obwohl Hundeverbot am Strand ist, das Hotel Personal interessiert das alles nicht teotz mehrmaliBeschwerde. Das Hotel ist dad bezahlte Geld nicht Wert.

10/10 Excellent

Bertil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Auhana bästa resorten vi upplevt

Bästa hotellet/resorten vi bott på, underbar personal och perfekt rum
Stayed 5 nights in Dec 2023

8/10 Good

Anne Gunn G

Liked: Cleanliness, property conditions & facilities, room comfort
Veldig fin resort og kjempehu
Stayed 1 night in Jan 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great amenities and attentive staff. This part of the beach is truly special. I highly recommend The Auhana to those looking for a nice, clean, relaxing stay in Boracay.
Stayed 1 night in Feb 2022

8/10 Good

Megumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms and views. Very relaxing stay.
Stayed 1 night in Feb 2022

4/10 Poor

Makoto

Disliked: Property conditions & facilities
1)Some water leaked from Bathtub and wet our clothes. But we had to pay the laundry. 2)There was only one face towel.
Stayed 3 nights in Dec 2021

4/10 Poor

Cristine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is really nice and spacious. It was just a disappointment that we were not picked up and waited for an hour trying to reach them. Same thing dropping off to the airport. Checked out and came to find out they didnt know I confirmed a transportation booking. Breakfast should be buffet apparently the 2nd day it was ala carte and without it knowing i was starving and ready to eat and surprise no food took an hour to finally serve the food for a simple breakfast meal
Stayed 2 nights in Feb 2020

4/10 Poor

Louie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This resort gave us a short lived experience that we’ll probably never forget . There we good and bad experiences but we lean more toward on the negatives . Upon arriving, our friend who was the first one to arrive was not fetched by the hotel transfer accommodation which was confirmed the day before. Yes, this hotel has the look for an exquisite, luxurious feel but the management made us experience otherwise . The rooms we booked were spacious and comfortable, had a great view and had a peaceful surrounding. We booked in a 5 star place so that we can experience an awesome stay. From 14 hours flight to waiting for an hour to be picked up. Called and put on hold for a while with no definite answer why they were not able to show up and picked up. Ended up carrying our luggage to transfer from airport to the port and to the hotel. We were just lucky that we speak the language to ask around. What if i dont speak the language or even speak English, I could not imagine how a relaxing vacation could turn out into a very traumatic experience not knowing where to go. In addition to these, they will let you sign 4 papers to pay for your bill in their resto, no option to pay for cash but credit card. Also breakfast experience was annoying in a way that they were not able to provide the coupon for it that we have to go back to the reception to get it. They said that we were on the list but they needed the coupon. This is definitely not a 5 star experience when you are starving.
Stayed 2 nights in Feb 2020

6/10 Okay

SEUNGHAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시설과 스텝의 친절도는 최고이나 조식은 최하인 곳

배에서 내려 5분 이내의 가까운 곳에 조용하고 오픈한지 6개월 정도 되어서 시설도 깨끗하고 직원들도 깨끗하고 좋았던 곳이다. 하지만 조식은 수많은 다른 나라들을 다녀봤을때 경험으로 이곳은 최하의 수준이고... 리조트 내에 있는 식당들도 많은 점수를 줘야 10점 만점에 5점 정도 될 듯하다.. 조식은 메뉴 수도 터무니없이 부족하고 계란후라이도 미리 해놓은 것을 내어다 주니 맛도 없고 식감도 퍽퍽하고... 조식만 좋았으면 모든 것이 훌륭했을것 같은 그런 곳이다.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service
We were not able to avail of our reserved 2 days accommodation w/ Auhana resort due to Taal Volcano’s eruption.All flights were cancelled. Shout out to Anna of Expedia- Phoenix office for her efficient job & patience in helping me cancel my reservation. It really took her 2 days before Auhana Hotel acknowledge her call & request. Anyway, we weren’t able to get a refund, but instead a re booking w/in 90 days except for peak season w/c is quite impossible since we live in the US. We also have a 1 day reservation w/ Coast hotel. They refunded us the money w/out problem. Coast Hotel has a complimentary Round trip airport pick up whereas Auhana charged us $165.00 for a 1 way airport pick up. Refer to the customers’ reviews & Coast hotel has more happy customers than Auhana. We consider coming back to the Philippines next year, Boracay will be in our itinerary, & it will be 100% Coast Hotel for our accommodations.
Stayed 2 nights in Jan 2020

8/10 Good

ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank You Auhana

Although it’s a new hotel, they tried their best to accommodate our very large group of 40 people. Leo was great in securing meals for my daughters who had peanut allergy. service was always on point. My daughter had to go to the ER and the hotel attendant accompanied us to the hospital and to get prescriptions as well. So, I was very happy and I appreciated the effort. The only recommendation I would make is to improve their menu of food. The food was OK. There was not a lot of selection and not many kid friendly meals.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

조식종류가 극히 적음

사람이 없고 깨끗했으나 조식이 별로예요. 가족여행이고 10일동안 있었는데 조식종류가 적어서 막판엔 안먹게 되더라구요.
Stayed 9 nights in Dec 2019