Our valeted car was scratched when it was returned, but the valet manager didn’t want to admit it, and the hotel manager never showed up and never responded the email. No one cares in the hotel unless charging USD55 valet fee.
FENG
2024 年 8 月入住 1 晚
10/10 超赞
RENGWENG
商务旅客
2024 年 6 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
RENGWENG
2024 年 6 月入住 2 晚
10/10 超赞
Erin
与家人出行
2025 年 7 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful location close to everything. Staff was very attentive and friendly
Erin
2025 年 7 月入住 1 晚
10/10 超赞
Dennis,Littleton
2025 年 7 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Great location. Walking distance to all things on the North end
Dennis
2025 年 7 月入住 2 晚
6/10 一般
Busaba
与配偶出行
2025 年 7 月 27 日
满意:清洁度
不满意:服务设施
I guessed the room doesn't live up to the expectations set by online photos or descriptions, I was disappointed
Busaba
2025 年 7 月入住 2 晚
10/10 超赞
Rita
2025 年 7 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Rita
2025 年 7 月入住 3 晚
8/10 还可以
Maxine
与家人出行
2025 年 7 月 25 日
满意:员工和服务,清洁度
This hotel was conveniently placed for attractions. It’s a little dated but our suite was quite large. It seemed like they were cutting some corners- we didn’t get a refrigerator till we asked and they had coffees that were not marked as decaf or regular. The restaurant was understaffed. The ice machine is hidden with no signs or directions to find it. A little more attention to detail would have been welcomed
Maxine
2025 年 7 月入住 5 晚
8/10 还可以
Mark
与配偶出行
2025 年 7 月 25 日
满意:清洁度、服务设施、住宿条件和设施
Beautiful location with views of the harbor and easy walking distance to the North end dining and attractions. There were several reasons why I would not recommend this property. No acknowledgment of our 10th wedding Anniversary I mentioned in the booking. No welcome gift. Dirty dishes in the hallway all day and shower was not completely functional. For a hotel that purports to be high end those things are not acceptable. The front desk staff appeared to be in training and also told us to take our bags to the bell person to hold - poor customer service. On top of that there was an unexplained charge on our checkout that required us to return to the hotel to resolve. I would say a disappointing experience. A shame. It had so much potential.
Mark
2025 年 7 月入住 1 晚
10/10 超赞
John
2025 年 7 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful spot right on the water, amenities are great and the service is impeccable, the front desk, the bellmen and housekeeping were all wonderful
John
2025 年 7 月入住 2 晚
8/10 还可以
David
与配偶出行
2025 年 7 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed the service.
David
2025 年 7 月入住 2 晚
4/10 很差
Udhayakumar,Cary
2025 年 7 月 21 日
不满意:服务设施
Air condition didn’t work for the stay. It was like an oven
Udhayakumar
2025 年 7 月入住 2 晚
4/10 很差
christine
与家人出行
2025 年 7 月 21 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
We were very disappointed in hotel. First the staff are very nice and helpful it isn’t their fault but the lobby has the most strong sent of cheap air freshener that was unbelievably strong i avoided it. The a/c was broken in our room and in the dead of summer it was impossible to sleep. The hallways had perfect ac. The refrigerator in room had broken handles with only exposed screws for handles. I was told we weren’t supposed to have fridge in room and they use to be wet bars. Then why not remove all together? Along with cobwebs on ceiling. They did however refund us $70 of an almost $500 bill. So not really helpful but appreciate that they tried something. Just kind of wish i went back to the dagny hotel that was less expensive and exceptional
christine
2025 年 7 月入住 1 晚
10/10 超赞
Lisa
与家人出行
2025 年 7 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Great location
Nice staff
Lisa
2025 年 7 月入住 1 晚
4/10 很差
Sean
2025 年 7 月 16 日
I got $687 over charge on my credit card . I used no services at all, one night!
Sean
2025 年 7 月入住 1 晚
10/10 超赞
Donna
与家人出行
2025 年 7 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
The property is located in a quiet area of the North End. Accessible to all activities and restaurants within a few short blocks. Will definitely return and recommend.
Only surprise, rooms are located in multiple buildings.
Donna
2025 年 7 月入住 3 晚
10/10 超赞
Alycia
与配偶出行
2025 年 7 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful quiet and great location
Alycia
2025 年 7 月入住 2 晚
10/10 超赞
Tomas
与家人出行, 带宠物出行
2025 年 7 月 11 日
满意:清洁度、服务设施、住宿条件和设施
Great service and Wonderfull room with the balcony view of the water
Tomas
2025 年 7 月入住 2 晚
10/10 超赞
Arthur
商务旅客
2025 年 7 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very well managed and professional. Employees were very helpful