“The location of the hotel is very good. There are all kinds of supporting facilities around. I especially like the park opposite. It has a beautiful environment and is very suitable for walking in the morning and evening. room service is also very good and the daily housekeeping service is very timely. Although there is no coffee machine in the room, the coffee service provided by the professional coffee shop from 6:30 in the morning allows us to taste higher quality coffee, which is great !”
“The location of the hotel is very good. There are all kinds of supporting facilities around. I especially like the park opposite. It has a beautiful environment and is very suitable for walking in the morning and evening. room service is also very good and the daily housekeeping service is very timely. Although there is no coffee machine in the room, the coffee service provided by the professional coffee shop from 6:30 in the morning allows us to taste higher quality coffee, which is great !”
“Bath room was not so clean, especially the walls around the tub; all the towers were so uncomfortable; But the most unacceptable thing is my room was on the 23rd floor, include "city view" which was more expensive than regular room, but there was a door connected my neighbors's room, which means if I open the door in my room, my neighbor opens his door, two rooms are been connected. Then at the second day of my night there, there were around ten people had a big party in my neighbor, started……
“Bath room was not so clean, especially the walls around the tub; all the towers were so uncomfortable; But the most unacceptable thing is my room was on the 23rd floor, include "city view" which was more expensive than regular room, but there was a door connected my neighbors's room, which means if I open the door in my room, my neighbor opens his door, two rooms are been connected. Then at the second day of my night there, there were around ten people had a big party in my neighbor, started……
“My stay here was great. I was so surprised when I got into the room and saw that it was more spacious than I had thought it would be, especially for the low price. The bathroom was small, but it was private and all that I needed. The little kitchen area was great. There was even a hot plate that I could have used if I wanted. I've never seen that in any place I've stayed . I just lived it here.”
“My stay here was great. I was so surprised when I got into the room and saw that it was more spacious than I had thought it would be, especially for the low price. The bathroom was small, but it was private and all that I needed. The little kitchen area was great. There was even a hot plate that I could have used if I wanted. I've never seen that in any place I've stayed . I just lived it here.”
“I and my husband came for the 128 Boston Marathon. My unit was in 41 St. Stephen Street. The location is very convenient with Symphony Station just round the corner. A short walk to Hynes Convention Centre and Marathon finish line. Whole Food Market is just 3 minutes walk and there are many nice restaurants around. Though in an old building, the unit appears recently renovated with marble kitchen table top, a big fridge, microwave, toaster and electric stove which is very efficient in cooking.……
“I and my husband came for the 128 Boston Marathon. My unit was in 41 St. Stephen Street. The location is very convenient with Symphony Station just round the corner. A short walk to Hynes Convention Centre and Marathon finish line. Whole Food Market is just 3 minutes walk and there are many nice restaurants around. Though in an old building, the unit appears recently renovated with marble kitchen table top, a big fridge, microwave, toaster and electric stove which is very efficient in cooking.……
"I haven't used anything since checking in. The bathtub is clogged and infested with mosquitoes. The windowsills and tables in the room are dusty, as if no one has stayed and hasn't cleaned them in ages. The refrigerator also doesn't work. After reporting the situation, we were told we would get a full refund. However, a month has passed and I haven't received one. I contacted the hotel, and they said they'd already processed the refund and told me to check with my bank. I went to the bank and asked the manager to check, but they also said there was no refund. I think this hotel is deceptive. If I had a five-star review, I wouldn't give it a single star. It's terrible. If there was a complaint number, I would definitely file a complaint with this hotel, not just the Hilton. It's worse than an average hotel. It's ridiculous."
"Hotel itself is nice. The room is also new and clean. Problem is the service. First hotel lost my luggage stored there and also could not find my parcel when I checked in. Housekeeping is v chaotic and not hygienic. "