Chicago Bowlero Naperville Hotels

"Great customer service. "

"Great location but few room amenities and no cable or streaming tv"

"There was hair on the bed sheet"

"Friendly staff, easy and safe parking, location was good. Hotel room had cracked sink and walls chipping. Bed cover had stain on it. Clean mattresses though. Overall quiet. Included breakfast. Easy check in and check out. "

"Everything was perfect "

"Got two rooms During check in we were supposed to get two rooms by each other but did not initially. Eventually went up with my stuff and was greeted by a woman who was still checked in and said my name popped up on her screen and I had to take my stuff back downstairs and wait a bit. One of two rooms we eventually got came with a sticky floor and not enough towels. One of two rooms smelled strongly of cleaning fluid and the 2nd floor smelled like Asian food. Pool was small and the water pools around it. Pool and hot tub water are warm/hot. For about an hour not enough towels by pool Area was very loud and someone stole my son's toy Rooms were mostly fine after check in snafoo Breakfast was good and had two waffle makers Not a lotmof fruit Coffee was also above average Checkout at noon which was good There was a basketball court as well "

"Clean and pleasant staff"

"Dirty place, no TV remote, won’t stay there again."

"I've stayed here a few times on work trips to Naperville. Has generally been very good, but this last time was not. Hotel was just generally dirty - hallways, lobbies, etc. Room was fairly clean. Shower had a constant drip that if the shower door was left open, would splash onto the walls and the floor, leaving a puddle and soaking the wall. Toilet had trouble flushing. Front desk was helpful to help get us into another room just down the hall, but very awkward and unpleasant about it. New room smelled like urine and didn't feel clean. Toilet didn't flush very well in this room either, so maybe it's just a 3rd floor thing. It was our last night and we were tired so we just dealt with it and left the next day. Have had good experiences in this same hotel before - not sure what happened since my last stay back in the fall."