Bretherton Hotel with Pool

"Hotel is beautiful, rooms are huge, food is good, however they have the most disorganised staff who is either untrained or just can’t be bothered. I called spa several times with no success being told everyone is busy however when I went down to spa reception they were just sitting around ignoring the calls. It happened 3 times, so can’t be a coincidence. Also one of the ladies at the reception was working with the cold, it was obvious, she was unwell and clearly contagious. Why is sick person working in a customer facing role, why isn’t this employee home resting? Overall this hotel has a lot of potential but I don’t think I’ll be back. "

"Breakfast awful , room okay tired . Okay for a break somewhere to sleep ……"

"Always stay at this hotel when I visit Liverpool due to its location, facilities and friendliness of the staff"

"Firstly i must praise Tristan on reception. Helpful, sorted a problem out for me instantly, and with a smile. Imperial is my favourite place, however i have to mention the public toilets downstairs were a real mess, and our evening meal was disappointing. Lets say not as described and vegetables missing. It will not deter me from returning but it did tarnish our stay a little. Every member of staff amazing apart from Chef."

"Staff were nice and friendly. Toilet didn't flush and shower water was cold. It was only 33 pounds for the night "

"Lovely big family room very clean staff was so nice had a great veiw"

"The staff, food and cleanliness of the Doric is fantastic. It was our second visit and it did not disappoint. I can not speak to highly of the doric."

"The rooms are clean and comfortable. Personally, I’m not a big fan of the pillows. Some areas could use a bit of paint to rejuvenate them. Special mention to Gaz in the Starbucks. He’s exceptional and always remembers your order. Little things like that create goodwill."

"Everything was on point . Except the door lock in the room was not working"