“Property was quite dirty. I had to was all of the cutlery. There were grease smears on the cooker hob. The oven trays and grill were filthy. Did not use because of this. I did not receive the wifi information until 5 days into my stay. This was after leaving messages on owners voicemail. They never got back to me at all. Had to go through a customer complaints procedure with Sykes cottages to get the wifi details. No apology, just an email with a picture of the router (which wasn’t in the flat).……
“All staff made us very welcome
Brilliant room and fantastic location.
The only downside was we thought it was a dog free hotel. Maybe this was just in the bedrooms as we saw 3 large dogs at one table in the restaurant and another dog at the next table whilst we were waiting for food to be served. Our room was immaculate though and showed no signs of any pets having been in there.
We were unable to use the shower as it just dripped out but as we were on a short stay we just used the bath……
“Ideal position, just up from the beach and short walk to the harbour. The place is a tardis, do many rooms and space. Everything you need and more in a holiday home.”
“All as expected, central location. Not far from car parks/railway and bus station. Staff all lovely and very helpful . Bar very popular. Room comfortable and clean.”
“Bathroom really small hand basin no cold water bed was lumpy sofo was broken narrow stairwell thought i had asked for easy access no where to sit outside awkward access into property my girlfriend struggled to get in and struggled upstairs and water pipes running across top of a plug socket”
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