We put all our towel in bath tub & supposed to have new towels on second day. But the housekeeper just put back all our used towels(mixed up our towels) in position.
We then asked the reception for change of new towels but then the housekeeper didn’t change them, just tidy them again. However we recognised that they were our used towels again.
Besides, all the facilities in bath rooms are outdated, really needed renovation!
Really disappointed as they are not budged hotel & the rooms charges are quite high, therefore should not have such poor service.
jamie
於 2018 年 8 月住了 2 晚
8/10 不錯
haien
2018年6月2日
讚好:整潔度、職員與服務和客房舒適度
haien
於 2018 年 5 月住了 1 晚
8/10 不錯
Louis
2024年3月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
Louis
於 2024 年 3 月住了 3 晚
10/10 優異
Richard
伴侶同遊
2024年3月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Superb view from the sea facing rooms
Richard
於 2024 年 3 月住了 1 晚
10/10 優異
Diana
伴侶同遊
2024年3月16日
Comfortable, efficient and friendly
Diana
於 2024 年 3 月住了 2 晚
10/10 優異
Jonathan
家人同遊
2024年3月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful staff. The property is right on the beach and near the pier.
Jonathan
於 2024 年 3 月住了 1 晚
10/10 優異
Anne
伴侶同遊
2024年3月11日
讚好:整潔度、職員與服務和住宿狀況
Staff very helpful and approachable. Room upgrade was appreciated, nice view of the sea. Good choice for breakfast. Indoor decor ok but outside is in need of attention.
Anne
於 2024 年 3 月住了 1 晚
8/10 不錯
Meaghan
家人同遊
2024年3月10日
讚好:職員與服務和設施服務
The hotel is well-situated close to the beach, shops and restaurants. The hotel itself is fairly clean and our room was spacious for 2 adults and 1 teenager. The beds were comfortable. Overall, a good stay! The only ‘issue’ would be the close proximity to night life. If you’re looking for a quiet place or have small children who are easily woken up, this hotel (location) may not be for you! Parking was also a challenge - difficult to find and VERY expensive (but is the same for the general area of Brighton). The hotel offered a nice buffet breakfast that seemed a bit pricey, but was comparable to other local restaurants and had a better selection of food and drinks for everyone. A lovely English seaside experience!
Meaghan
於 2024 年 3 月住了 1 晚
10/10 優異
Adrian
伴侶同遊
2024年3月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff and convenient for the centre of Brighton