「We were going to my daughters college for family weekend. We booked our stay in July for October because we knew from past experience all the hotels book up fast in that area. When we got to Point Pleasant Inn they didn’t have our reservation. Hotels.com never sent our reservation to the Inn. They were booked solid. The woman Kristina was absolutely wonderful. She tried to set things right by contacting Hotels.com. But they didn’t help her or us at all. Kristina gave us refreshments and snacks...