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貝里克旅店的評價

5 out of 5
貝里克旅店
Berwick Drive, Bristol, England

評價

9.2

卓越

10 分評分，優異；124 則評價中有 89 則" "
8 分評分，不錯；124 則評價中有 20 則" "
6 分評分，一般；124 則評價中有 10 則" "
4 分評分，欠佳；124 則評價中有 4 則" "
2 分評分，很差；124 則評價中有 1 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

6/10 一般

Clare

伴侶同遊
讚好：職員與服務和設施服務
I upgraded the room on arrival. I asked for extra milk and tea on evening and had to ask again the following morning as we didn’t receive it. Upgraded room was lovely staff always friendly but our room had mould in shower I did report this to reception. I thought they might of discounted the bill on check out but didn’t which surprised me.
於 2024 年 3 月住了 1 晚

10/10 優異

Roger

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Fantastic boutique hotel, friendly attentive staff, lovely building. Superb.
於 2024 年 2 月住了 1 晚

10/10 優異

Ethan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

10/10 優異

Roxanne

伴侶同遊
於 2023 年 12 月住了 1 晚

10/10 優異

Graham

於 2023 年 10 月住了 1 晚

10/10 優異

Patricia

於 2023 年 9 月住了 1 晚

10/10 優異

DAWSON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Paul

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Really nice place. Lovely location. Friendly staff. A place of character and charm. Within easy reach of retail park (although you wouldn't know it) and Avonside Docks
於 2023 年 7 月住了 1 晚

10/10 優異

Gary

於 2023 年 7 月住了 1 晚

10/10 優異

Mark

讚好：整潔度和職員與服務
於 2023 年 7 月住了 1 晚

8/10 不錯

James

於 2023 年 6 月住了 1 晚

10/10 優異

Robert

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

6/10 一般

Robert

讚好：職員與服務和客房舒適度
不滿：整潔度
於 2023 年 5 月住了 1 晚

10/10 優異

Randall

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful classic!
We had a wonderful 2-night stay. The Ionia suite is wonderful with its huge bathroom and balcony! We ate at the restaurant our first night and had a tasty meal. This is a wonderful setting so close to Bristol’s services. If driving yourself, look at the signs closely or you’ll think you’ve only found a narrow drive to a sports facility.
於 2023 年 5 月住了 2 晚
Angela 於 2023年5月11日的回應
Thank you so much for your lovely review, as a small family run hotel this means so much. we are so glad you enjoyed your time with us and hope to welcome you back in the near future.

10/10 優異

Jacqueline

於 2023 年 5 月住了 1 晚

10/10 優異

Daphne

於 2023 年 4 月住了 1 晚

10/10 優異

Derek

於 2023 年 2 月住了 1 晚

10/10 優異

Claire

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚

4/10 欠佳

Michael

商務旅客
讚好：整潔度和職員與服務
不滿：客房舒適度
Freezing cold in January
That car park was quite poorly lit and the room was in an annexe away from the hotel up a steep set of iron stairs. The heating in the room didn’t work whilst I was there and the temperature in the rim was 10c . The Caspian room which I stayed in was very small considering it cost £144 … the bathroom was freezing cold … glad Ti Leave.
於 2023 年 1 月住了 1 晚
. 於 2023年1月15日的回應
Dear ??Thank you for your valuable review on Expedia. We are so terribly sorry your stay with us was not as it should have been.As a small Independent hotel, we try our hardest to give our customers the best experience ever, I am sorry it was not the case this time.We had the most awful rain and winds the day of your arrival that caused a leak and damaged the thermostat of the heating.We do have emergency portable heating I must apologise if you weren’t offered this.We really hope you do come back to see us at Berwick Lodge we will make sure you have the most amazing time.Best wishesSarah Owner and General Manager

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Delightful stay
Unbelievable stay such warmth and the welcome from Rhianna was second to none, scrummy food and delicious cocktails thank you - we hop to return
於 2023 年 1 月住了 1 晚

10/10 優異

Andrew

伴侶同遊
讚好：整潔度和住宿狀況
A hidden gem. Dripping with history and class.
於 2022 年 11 月住了 1 晚

10/10 優異

Emil

10/10 優異

Miranda

於 2022 年 10 月住了 1 晚

10/10 優異

Jedelar

於 2022 年 9 月住了 1 晚

10/10 優異

Vanessa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Picture Perfect
We stayed overnight the day after our wedding in the Troya room. Taken aback by the decor especially the bathroom which is just stunning! Classical music playing as we entered the room was a lovely touch. We then had a leisurely afternoon tea the following day which was a lovely way to extend the experience a little longer. The grounds are so beautiful, already looking for an excuse to return. Yes it is expensive but we found it good value when compared with comparable venues.
於 2022 年 8 月住了 1 晚

10/10 優異

Stuart

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, very clean, courteous and professional staff. On-site dining is pricey, but lovely. Absolutely recommend.
於 2022 年 8 月住了 1 晚

4/10 欠佳

Sean

伴侶同遊
不滿：整潔度、職員與服務和設施服務
Room was unnecessarily congested with too much furniture thus limited area for our own gear. Staff not the friendliest. Never advised of construction detour making it difficult to locate .
於 2022 年 7 月住了 1 晚
Angela 於 2022年7月20日的回應
Hello Sean, Thank you so much for your feedback, we are sorry that you didn't have a more positive experience here at Berwick Lodge. We really do try and provide a welcoming atmosphere to all our guests. We will use your feedback about the furniture constructively. The roadworks really are a nuisance and hopefully will be finished very soon. There are signs but we do appreciate that these sometimes get moved or hidden whilst the works are being done. We do hope to welcome you back to Berwick Lodge where you can be sure of a warm welcome.

10/10 優異

jayne

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Secret getaway at Berwick Lodge
The minute we turned the corner and saw this beautiful building we knew our stay would be amazing .The twin room we booked was delightful we had an amazing view and the small balcony helped us enjoy it all the more. After a long journey we went on a lovely walk within the grounds of this delightful hotel . We would most definitely stay again my friend and I have known each other for over 50/ Years and where celebrating our 60 th birthdays next time we will bring our other half’s Strongly recommend this beautiful hotel.
於 2022 年 6 月住了 1 晚
Angela 於 2022年7月20日的回應
Hello Jayne, Thank you so much for such a lovely review. I must say that Pamphylia is one of my favourite rooms. As a family run business we really do try to provide a home from home experience. We look forward to welcoming you back to Berwick Lodge.

10/10 優異

Fernando

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 3 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
As always superb
於 2022 年 3 月住了 1 晚

10/10 優異

Elena

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
A very nice hitel, lovely stuff, delicious food. The only minus - my room was very small.- just a bed - no chair, no little table . Even fir one person it is just a sleeping space. But still will come back when will be in Bristol.
於 2022 年 2 月住了 1 晚

10/10 優異

janith

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Uniqueness of the property, location @ pleasant staff.
於 2022 年 1 月住了 1 晚

10/10 優異

Helen

於 2021 年 12 月住了 1 晚

10/10 優異

Graham

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice
Excellent find - picked to break journey down to Cornwall . Lovely place to stay ,we recommend it
於 2021 年 10 月住了 1 晚

10/10 優異

Richard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely place to stay
Lovely grounds and property, very nice staff, great service and amazing food. The only thing that was a little disappointing was how much noise came in through the windows (e.g., parking area has pebbles which make a lot of noise when someone even walks on them early morning) and through from other rooms. Also might be a good idea to check whether there are any events on site - there was a wedding when we were there which meant that some rooms weren't usable (e.g., the only communal lounge room near the reception, half of the restaurant)
於 2021 年 8 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was amazing we are definitely Going back we’ve already booked Would recommend to anyone
於 2021 年 7 月住了 1 晚

2/10 很差

真實旅客

於 2020 年 9 月住了 1 晚

10/10 優異

miss v

於 2020 年 9 月住了 4 晚

6/10 一般

Patrick

讚好：整潔度、職員與服務和住宿狀況
Small room needs work!
We had the smallest room, by choice. Unfortunately this should really be a single room. The room was only set up for one, tea and coffee and one cup! The shower/toilet was tiny. Difficult to sit on the toilet in such a small space. I took a shower in the morning. The water did not drain quickly enough which resulted in the toilet section flooding. I mopped this up with a towel, again only enough for one. Service was polite and helpful when required but as a hotel attempting to showcase itself as a top establishment and pricing itself as such, I found the accommodation disappointing.
於 2020 年 9 月住了 1 晚

10/10 優異

Benjamin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
sarah 於 2020年2月12日的回應
Thank you for your fabulous review. I am sorry you did not find the mattress comfortable. We do have mattress toppers so do let us know next time you stay and we will be sure to put one on your bed. We look forward to welcoming you again to Berwick Lodge

10/10 優異

Zoe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The bed wasn’t very comfortable but the rest of the stay was excellent
於 2020 年 1 月住了 1 晚
Sarah 於 2020年2月12日的回應
Thank you for your lovely review . Please do let us know when you are staying again so we can put a mattress topper on your bed. We very much look forward to welcoming you back to Berwick Lodge.

6/10 一般

真實旅客

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Lovely building. Comfortable bed. Unusably tiny toilet and shower, and I'm not a tall or fat chap!
於 2019 年 12 月住了 1 晚
Sarah 於 2019年12月13日的回應
Thank you very much for taking the time to leave a review. You stayed in our Superior Single 'Angora' which is the smallest room in the lodge. We have a variety of different sized rooms such as Feature Doubles, Superior Suites and Large Deluxe Suites, please do come back and try one of our larger rooms! Best Wishes Sarah

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful, welcoming, and recommended.
Stayed for an evening concert in Bristol, hotel arranged a taxi, which was quick and inexpensive. A far nicer experience than staying in the centre as far as we were concerned. Staff were absolutely excellent in all the correct ways. Food was fantastic, from evening meal, right through to lunch the following day. We even had a nice wander around the hotel gardens with the company of Monty, the resident little and very amicable dog. Overall a lovely experience. Couldn’t have asked for more. Will certainly be returning.
於 2019 年 11 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 11 月住了 1 晚
Berwick Lodge 於 2019年11月27日的回應
Thank you so much for your 5 star rating. We can't wait to welcome you back to Berwick Lodge soon!

10/10 優異

Mandy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Sarah 於 2019年11月5日的回應
Thank you Mandy for your 10 out of 10 we are delighted. Do come back and see us again. Best Wishes Sarah

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, excellent staff. Truly luxurious.
於 2019 年 10 月住了 1 晚
Sarah 於 2019年11月5日的回應
Thank you so much for your lovely comments. The team here at Berwick Lodge are delighted.

10/10 優異

Amanda

於 2019 年 10 月住了 1 晚

6/10 一般

Christopher

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Tight Fit
Zeguma The bed frame is way to big for this room you have to squeeze yourself between the posts and the sloped ceiling or though columns. I like a firm mattress, however I’d never experienced a mattress as firm as this, it felt like laying on a carpeted floor. It took a while to get to sleep. Room looked great though and the meal was lovely.
於 2019 年 9 月住了 1 晚
Sarah 於 2019年9月19日的回應
Dear Christopher, Thank you for your helpful feedback. The bed in Zeguma is a large king size statement bed. Our mattresses are firm and I will be checking there is a mattress topper in the room. Please do come back and maybe try a different room next time we would love to see you again! Best wishes, Sarah