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关于德维尔沃克菲尔德庄园酒店的点评

4 out of 5
德维尔沃克菲尔德庄园酒店
1 Tortworth, Tortworth, Wotton-under-Edge, England

点评

8.4

很好

10 分 - 超赞。492 条好评，共有 991 条点评" "
8 分 - 还可以。299 条好评，共有 991 条点评" "
6 分 - 一般。116 条好评，共有 991 条点评" "
4 分 - 很差。54 条好评，共有 991 条点评" "
2 分 - 糟糕。30 条好评，共有 991 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

8.4/10

服务设施

8.4/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stevenson room is super nice, nice view. Restaurant food is good, professional service.
2019 年 6 月入住 1 晚
De Vere Tortworth Team 于 2019年07月1日 的回复
Thank you for your kind feedback, we look forward to welcoming you again soon.

10/10 超赞

Caroline

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

2/10 糟糕

Jasmin

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Brian

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Unsalted butter in the restaurant tastes like Lard, could do with a choice. Breakfast really good but very expensive, as were the bar prices.
2024 年 4 月入住 2 晚

10/10 超赞

Kerry

满意：清洁度、员工和服务、住宿条件和设施
beautiful location, amazing
2024 年 4 月入住 1 晚

10/10 超赞

Jane

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

8/10 还可以

Christopher David

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Lovely grounds. Attentive staff. Away from noise and traffic.
2024 年 3 月入住 2 晚

8/10 还可以

Martin

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 2 晚

8/10 还可以

Louise

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room and the hotel were lovely, the only slight issue we had was the positioning of the room, we were in room Sullivan which was above the kitchen, and both mornings we were awoken early by kitchen noise and in the evening the room did smell of a kitchen fryer! Other than that, lovely hotel and room, we were just a little unfortunate with the room position!
2024 年 3 月入住 1 晚

10/10 超赞

Janet

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I do not like Q . Suggest clients are offered written sheet with details of hotel facitlies, time for meals, spa etc. To have a bath you have to stand to reach the soap. How about a small bar of soap or a lower placed liquid soap. Love the hotel atmosphere, staff and grounds, the extra large bed and very good size room
2024 年 3 月入住 1 晚

10/10 超赞

Andrew

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good venue with very good service even with 3-4 events happening at the same time. If thinking of using the spa, make sure you book a time slot immediately as it is very popular. Happy to come back again.
2024 年 3 月入住 1 晚

10/10 超赞

Barrie，Nailsea

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect
2024 年 3 月入住 1 晚

10/10 超赞

Mark

满意：清洁度、员工和服务、住宿条件和设施
Beautiful location excellent service and staff from when I booked in to when I booked out great food and great choice of drinks
2024 年 3 月入住 1 晚

8/10 还可以

Barrie，Nailsea

满意：员工和服务
不满意：清洁度
2024 年 3 月入住 1 晚

6/10 一般

Nev

商务旅客
满意：住宿条件和设施，清洁度
Overpriced if staying in a courtyard property. A good 5 minute walk to an outlying Courtyard room. Quite a bland room overall. No bottled water supplied in room. Lack of 3 pin plugs near bed. Tiny TV attached to the wall. Uncomfortable bed, 2 single beds stuck together. Food was ok, not special for the price. Setting was very pretty. Staff very friendly. The main building is impressive but if you’re staying in an outlying building it loses the appeal.
2024 年 3 月入住 1 晚

10/10 超赞

Ellen

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We thoroughly enjoyed our stay. Lovely good, attentive staff and a beautiful setting and hotel. Room was pretty average but the rest of the hotel was lovely.
2024 年 3 月入住 2 晚

8/10 还可以

Andrew，CALGARY

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚

8/10 还可以

Barrie，Nailsea

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Had a lovely stay.
2024 年 2 月入住 1 晚

10/10 超赞

Timothy

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic venue and great, attentive staff
Fantastic venue and great, attentive staff. Food was great. The only downside was the gym doesn't open until 8am.
2024 年 2 月入住 1 晚

10/10 超赞

Nicola

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely hotel
This was the second time we have been to Tortworth Court and we would happily go again. The food was amazing and staff were really polite and helpful.
2024 年 2 月入住 3 晚

2/10 糟糕

Jordan

2024 年 2 月入住 2 晚

8/10 还可以

Martin

商务旅客
满意：客房舒适度，员工和服务
不满意：住宿条件和设施
The hotel is lovely. My room was comfortable enough however, my bathroom was tired with dirty/mouldy tiles and poor quality fixtures and fittings.
2024 年 2 月入住 1 晚

10/10 超赞

JULIA

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚

8/10 还可以

M

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great, but quite a walk at times
Very large hotel, plenty of walking to be done if you are far away from the main building
2024 年 1 月入住 1 晚

10/10 超赞

Antony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚

10/10 超赞

Andrew

满意：清洁度、员工和服务、服务设施、住宿条件和设施
great
2024 年 1 月入住 1 晚

6/10 一般

Lee

商务旅客
满意：客房舒适度
不满意：员工和服务
Late booked business night away
The person in room upstairs were clearly re-arranging their room furniture for most of the night!
2024 年 1 月入住 1 晚

4/10 很差

Aymeric

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
不满意：员工和服务
Worse visiting, not spending the night.
Place is beautiful but the staff is no specially friendly, specially at the bar area. Worst curry ever with overcook, watery rice (re-eat) and for £20 :-(, If the cook cannot do a curry, I will not recommend the main restaurant which is outrageously expensive. The hotel is huge so it will take you 5 walk to get to your room meeting some lost souls on the way. Very disappointed experience.
2024 年 1 月入住 1 晚

2/10 糟糕

Fiona

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Poor stay….
Poor stay, we’re regulars at Tortworth. The past twice we have been it’s been poor. Staff are inattentive, always wandering off - leaving you to wait for service. The rooms are basic, the pillows were in such poor condition. No stuffing in them, mattresses soft & had an awful nights sleep on them. Rooms drab, light solely by lamps. Very run down. We attended the spa, but there were no robes in the room. When checking in to the spa nobody acknowledged us we were just left to get on with it. Food was mediocre in the library restaurant. Service was slow, menu there really isn’t a lot of choice I struggling to pick something to eat. It will probably be the last time we visit as it was that bad. Run down & has just lost its special place for us.
2024 年 1 月入住 1 晚

10/10 超赞

Ceri

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely stay
Lovely stay
2024 年 1 月入住 1 晚

6/10 一般

真实旅客

商务旅客
满意：客房舒适度，清洁度
不满意：住宿条件和设施
Rooms are depressing.
Grounds, lobby, restaurant and bar are wonderful but the rooms need completely gutting and refurbishing, they are no longer fit for purpose. Beds are comfy but the bathroom fixtures and fittings are falling apart and the room in general is a truely depressing place to be. Unless I got the worst room in the place.
2024 年 1 月入住 1 晚

6/10 一般

Colin

商务旅客
Poor
Room was noisy with plumbing heard from other rooms, queue at reception, not a favourite…
2024 年 1 月入住 1 晚

10/10 超赞

J

2024 年 1 月入住 1 晚

10/10 超赞

K

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely night away
We had a lovely stay! Staff were incredibly helpful and welcoming from the moment we arrived. We utilised the pool and sauna whilst there which was fantastic. Again, really straight forward and staff were great. Evening meal was delicious, it’s a little pricy but the quality was excellent. Would happily stay again!
2024 年 1 月入住 1 晚

10/10 超赞

Ray

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚

4/10 很差

James

不满意：住宿条件和设施
Good but overcrowded spa facilities. Nice quality but expensive food options for what it was. The main issue was the rats. We stayed in room 132 and were woken up constantly throughout the njght by the sound of rats in the ceiling void. Didnt sleep much at all. Informed reception staff in the morning eho offered nothing beyond 'we'll note that'. A disappointing response. I would've expected an pffer of compensation.
2023 年 12 月入住 1 晚

8/10 还可以

Heather

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay but very busy
Beautiful hotel in a gorgeous setting. Excellent service and the staff are pleasant, helpful and friendly. The only downside is that the hotel is clearly very popular and as a result very busy. This does mean there are limited time slots for pool use .
2023 年 12 月入住 2 晚

10/10 超赞

Rebecca

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚

10/10 超赞

Grant

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent rural hotel
Stayed a few times, room, restaurant, breakfast all excellent.
2023 年 12 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
2023 年 12 月入住 3 晚

10/10 超赞

debora

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
we have had a very lovely time there. I loved the breakfast.
2023 年 12 月入住 2 晚

10/10 超赞

Luke

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great country getaway, in a very rural area yet easy accessible. Two choices of restaurants on site - be wary however both quite pricey. To be expected given the location! Nice walks also around the hotel grounds. Great stay and would recommend.
2023 年 12 月入住 1 晚

6/10 一般

Susan

2023 年 12 月入住 2 晚

8/10 还可以

Kay

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚

10/10 超赞

Lee

满意：住宿条件和设施，清洁度
Had a lovelly , quiete weekend with my wife . Staff were excellent . Gym was adequate. Pool was lovelly. The evening live music was lovely too.
2023 年 6 月入住 2 晚

6/10 一般

Christopher

商务旅客
满意：员工和服务
Lovely place in the main buildings. Room very basic poor quality. No sockets by bed small tv no extra channels, bathroom very old water not that hot.
2023 年 12 月入住 3 晚

8/10 还可以

Kim

2023 年 12 月入住 1 晚

8/10 还可以

Richard

2023 年 12 月入住 1 晚

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Paul and Jo
Whole experience was wonderful Lovely setting and staff exceptional - and that really makes a difference Everyone seems so happy to be working there
2023 年 12 月入住 2 晚

8/10 还可以

Melanie

2023 年 12 月入住 1 晚