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Reviews of Fairfield Inn & Suites Bristol

2.5 out of 5
Fairfield Inn & Suites Bristol
3285 West State Street, Bristol, TN

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1000 reviews" "
Rating 8 - Good. 192 out of 1000 reviews" "
Rating 6 - Okay. 30 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice. The property is well maintained and in a very convenient location.
Stayed 1 night in May 2024
Response from AGM on 17 May 2024
Philip,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Close to many eating & shopping facilities. Excellent price.
Stayed 1 night in May 2024
Response from AGM on 13 May 2024
Bruce,Thanks for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely WONDERFUL! They made a good stay into a great stay :)
Stayed 3 nights in May 2024
Response from AGM on 10 May 2024
Cameron,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Shauntae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property in February and in April and enjoyed both stays.
Stayed 1 night in Feb 2024
Response from AGM on 9 May 2024
Shauntae,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean w easy parking and checkin
Stayed 1 night in Apr 2024
Response from AGM on 1 May 2024
James,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

AMY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access road rough
Stayed 1 night in Apr 2024
Response from AGM on 1 May 2024
Amy,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Charles

Stayed 1 night in Apr 2024
Response from AGM on 16 May 2024
Charles,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, comfortable rest stop.
Stayed 1 night in Apr 2024
Response from AGM on 19 Apr 2024
Jason,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

6/10 Okay

Christopher

Stayed 1 night in Apr 2024
Response from AGM on 8 May 2024
Christopher,Thank you for your feedback. We hope that you will come see us again.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly. Feels safe.
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
Jason thank you for staying with us. We are delighted you enjoyed it. We hope to see you again when your travels bring you back to Bristol. Tammy HavensGeneral Manager

10/10 Excellent

Julie, Ellicott City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that this hotel was in a convenient location. It was clean, the breakfast was nice, and rooms were comfortable. Staff were friendly.
Stayed 1 night in Apr 2024
Response from AGM on 14 Apr 2024
Julie,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Apr 2024
Response from AGM on 14 Apr 2024
Mike,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

8/10 Good

James and Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from AGM on 9 Apr 2024
James and Sue,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

June, Gadsden

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful, my grandsons enjoyed the indoor pool, and breakfast was great.
Stayed 1 night in Mar 2024
Response from AGM on 27 Mar 2024
June,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the stay.
Stayed 1 night in Mar 2024
Response from AGM on 27 Mar 2024
Mary,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Kitty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe, quiet and close shopping
Stayed 1 night in Mar 2024
Response from AGM on 17 Mar 2024
Kitty,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Brenda And Dale

Liked: Cleanliness, staff & service, property conditions & facilities
We just stopped for one night along the way, and it was perfect for us. This staff was very friendly.
Stayed 1 night in Mar 2024
Response from AGM on 15 Mar 2024
Brenda and Dale,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Definitely staying again when in the area
Stayed 1 night in Mar 2024
Response from AGM on 9 Mar 2024
David,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Joylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AGM on 5 Mar 2024
Joylynn,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice but need some extra furniture like a chair or couch.
Stayed 1 night in Mar 2024
Response from GM on 4 Mar 2024
Terry thank you for staying with us. We are glad you enjoyed it. We are working on getting extra seating for the rooms. Tammy HavensGeneral Manager

2/10 Terrible

Robert, Salem

Stayed 1 night in Feb 2024
Response from AGM on 22 Mar 2024
Robert,I apologize you did not enjoy your stay. I hope you will come and see us again and allow us to have another chance.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Michele, walsenburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Very nice people. Couls us a little breakdast boost. But i will stay here everyrime u. There.
Stayed 3 nights in Feb 2024
Response from AGM on 26 Feb 2024
Michelle,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairfield Inn was conveniently located near the interstate, shopping, and restaurants. It was clean, quiet and had a nice hot breakfast included.
Stayed 2 nights in Feb 2024
Response from AGM on 22 Feb 2024
Melanie,Thank you for your feedback. Andrew AndrezywskiAssistant Manager

10/10 Excellent

Theresa, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and pretty
Stayed 1 night in Feb 2024
Response from AGM on 22 Feb 2024
Theresa,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over traveling to Pa. Very happy with stay.
Stayed 1 night in Feb 2024
Response from AGM on 20 Feb 2024
Anonymous,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Lorrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from AGM on 19 Feb 2024
Lorrie,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

8/10 Good

Randall

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Marriott Property. Nice
Stayed 1 night in Feb 2024
Response from AGM on 14 Feb 2024
Randall,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024
Response from AGM on 12 Feb 2024
Audrey,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

2/10 Terrible

Ricky

Business traveller
Disliked: Staff & service
Avoid this hotel
Avoid this place. Their customer service is the worst.
Stayed 1 night in Feb 2024
Response from AGM on 7 Feb 2024
Good morning,I apologize that your experience was terrible. This is not a usual occurrence we have at this hotel. I will look into the situation and make sure all issues are addressed. I hope that if your travels bring you back to the area, you choose to stay with us.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Terry

Excellent Service
Stayed 1 night in Feb 2024
Response from AGM on 9 Feb 2024
Terry,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Mj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great!
Stayed 1 night in Feb 2024
Response from AGM on 5 Feb 2024
Mj,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very quiet, our bed was comfy, very attractive decor.
Stayed 1 night in Jan 2024
Response from AGM on 5 Feb 2024
Robert,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Theresa, Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
It was the area I needed.
Stayed 1 night in Jan 2024
Response from AGM on 29 Jan 2024
Theresa,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from AGM on 29 Jan 2024
Anonymous,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Megan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Convenient location right across from the pinnacle shopping center. Bathroom had some dirty spots that were over looked but otherwise the facilities were clean.
Stayed 1 night in Jan 2024
Response from AGM on 22 Jan 2024
Megan,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Kristie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from AGM on 22 Jan 2024
Kristie,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jan 2024
Response from AGM on 18 Jan 2024
gabriel,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Tuomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good and friendly staff
Stayed 1 night in Jan 2024
Response from AGM on 17 Jan 2024
Tuomas,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 15 Jan 2024
Teresa thank you for staying with us. We hope you enjoyed your stay. Tammy HavensGeneral Manager

10/10 Excellent

Stacie

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from GM on 15 Jan 2024
Stacie thank you for staying with us. We hope you enjoyed your stay. Tammy HavensGeneral Manager

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy for a Pass through
Stayed 1 night in Jan 2024
Response from AGM on 9 Jan 2024
Elizabeth,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024
Response from AGM on 9 Jan 2024
Thomas,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

8/10 Good

susan

Stayed 2 nights in Jan 2024
Response from AGM on 9 Jan 2024
Susan,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great! Girl who worked it very sweet! Front desk staff very friendly. Housekeepers were fabulous as well. Pool very pleasant, clean and warm. We absolutely enjoyed our stay and will be returning!!!
Stayed 1 night in Dec 2023
Response from GM on 31 Jan 2024
Pamela thank you for staying with us. We are delighted you enjoyed it and look forward to seeing you again.Tammy HavensGeneral Manager

10/10 Excellent

Vada

Stayed 1 night in Dec 2023
Response from AGM on 22 Jan 2024
Vada,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Marian

Stayed 1 night in Dec 2023
Response from AGM on 22 Jan 2024
Marian,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

10/10 Excellent

Allan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AGM on 8 Jan 2024
Allan,Thank you for your feedback.Andrew AndrezywskiAssistant Manager

4/10 Poor

Becca

Travelled with family
Liked: Cleanliness
Walls very thin. Breakfast was not good.
Stayed 1 night in Dec 2023
Response from AGM on 8 Jan 2024
Becca,Thank you for your feedback.Andrew AndrezywskiAssistant Manage

2/10 Terrible

Steven, Mtairy

Liked: Cleanliness, staff & service, property conditions & facilities
We had kids above our room and kept us up late and got us up way too early.
Stayed 2 nights in Dec 2023
Response from AGM on 8 Jan 2024
Steven,Thank you for your feedback. Andrew AndrezywskiAssistant Manage

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the beds were comfortable.
Stayed 1 night in Dec 2023
Response from AGM on 8 Jan 2024
Andrew,Thank you for your feedback.Andrew AndrezywskiAssistant Manager