Brookfield Golf Hotel

"Your add say breakfast is included but there was a $15 charge added if you wanted breakfast. Only microwave we found was on the ground floor & really needed to be cleaned,"

"Beautiful!"

"The hotel was clean and beautifully decorated. The staff were polite with every interaction. When called upon or not the staff were very helpful. The ambience said, “high-end and snooty”, but the staff were down to earth and accommodating. My friends and I had a tight schedule of activities outside of the hotel. Therefore, we feel like we missed some of the activities happening in the hotel. We want to plan another trip so that we can enjoy the inside of the beautiful hotel."

"Issues with the AC, but was resolved quickly."

"Had a nice stay and as expected. This is our 5th time staying at this hotel"

"Clean room:easy check in & out👍"

"There was no water in our room. We called to ask someone to come up to check it out, waited half an hour and called again. We waited twenty more minutes, but decided to pack up and go to the desk for help, since none was coming to us. We were basically told that there wasn't anything they could do but put us in a new room. We were supposed to be in a room with two queen beds, and they claimed they were moving us to a king with a pull-out sofa. There were no towels or bedding, and the ben was a queen, not a king. While preparing to go to an event, we tried to watch the game, but the TV wasn't working. We contacted the front desk again, and stated that we would be leaving soon, but that they were welcome to come in to fix it. We ended up being late for our event due to the switching of rooms not being handled well. The person working the front desk told us that she's new there, so she didn't know what else to do. She should have been properly trained prior to working alone. When we arrived back from our event, we found that the television still didn't work. There was no complimentary breakfast as stated online. The hot tub was out of order. None of the ice machines were working. Our keys didn't work on any of the doors, so we had to walk all the way around the building with our luggage, despite being told which door was closest to our rooms. Oh, yeah, there was garbage in the drawers and hair in the sink. Overall, not a pleasant stay."

"Yes"

"Very good breakfast "