Whitehall Browns Pond Hotels

"Great!"

"Always enjoy our stay here. "

"This establishment's advertising and most reviews certainly create a mismatch between expectations and reality. At a minimum, any usage of words by this establishment to describe themselves as "luxury" or "deluxe" (or any other related synonyms used) are inappropriate. This stay was intended for my wife and I's anniversary. When we checked in, the staff made the interesting comment after telling us our room number, "You can't change rooms." And we asked "What do you mean? We just got here, why would we ask you to change rooms?"... 😅 Little did we know how relevant that would become. Firstly, let's begin by how ridiculous it is that they charge a resort fee for places that weren't open, unavailable, some under construction, and not being allowed to really stay near the resort. The premises features a detached wing on the west thats in worse shape than any common budget hotel chain despite being advertised as "newly renovated". Sincerely, to all readers, there are waterfront views of Lake George in better quality rooms for better prices. But for completeness and transparency, it's important to further illustrate the lackluster quality. I think that recently renovated "resorts" would have a better installation of higher quality flooring. The owners felt it acceptable to use the cheap peel and stick vinyl flooring throughout a large portion of the property--like the cheapest a landlord would ins. In our room in particular, that flooring had started to peel. "

"We had a short, but lovely stay at the Green Door cabin. The cabin is simple but cozy and was clean when we came. The location is lovely, with a pond view and paths around the pond and lake that you can walk. Would love to come back in summer or autumn sometime!"

"Great family friendly place kid friendly."

"We have stayed at the lodges before and unfortunately, this visit was just not up to their normal standards. It could be that we were in a different building last time that may have been newer and maintained better. There were many small issues this time and a couple of larger issues in the oak tree lodge that we were assigned. Multiple lights did not work, a broken toaster, an oven too dirty to cook in, and blood on a duvet cover just took away from the overall wonderful experience we usually have there. The sliding glass door in the main room was almost impossible to open and the lock on the bedroom door out to the deck was broken. Fortunately while I was locked out on the deck in the cold, my husband was still inside and able to let me in.I will say, that when I notified staff they immediately sent maintenance and housekeeping quickly to fix the issues and everything was tended to but the lock on the bedroom door to the outside was still broken and not fixed. It was surprising to us that they would have a room in this condition and not better checked by staff before having travelers stay in it. The views are just beautiful and the lodge is greatly spacious. We would love to return again and just hope to be in a different building or perhaps try a standalone lodge."

"Great stay very clean pool area was great game room playground etc..will stay again "

"N/A A/C Heat was fine. Parking fine"

"Great management, super clean, beautiful pool, free onsite parking. Free breakfast."