It's a very nice hotel in the general areas like the lobby, living room/library, breakfast hall, etc but when going to our room (I think it was 101) we had to walk through a very long hallway, with stairs going up and down and no one to help us with the luggage. The carpet looked quite dirty and old, and our room, since it was at the very end, had the ceiling lower in some areas, so you had to be aware of it. Also they seemed to have humidity problems, you could notice it mainly in the bathroom, where (by the way) had no light in the shower, so it could get a bit dark.
Now, when we arrived we noticed that a double bed/king size was prepared, but we booked 2 separate twin beds, so the person in the front desk had to get new sheets, separate the beds, etc (it would seem he was the only staff member in the hotel...).
Apart from that, the room was okay in size, it had a refrigerator, safe deposit box, closet, big mirror, etc
Regarding the breakfast buffet (not included, I believe 14 eur): I liked they had fresh fruit and the eggs, bacon, bread, etc were really fresh, made there a few minutes ago, but they didn't seem to calculate well enough how many people would be eating, so it ran out very fast and the other person in the front desk would sometimes be checking you wouldn't take anything extra that wouldn't be eaten there...
The location is very convenient since it's like a 10min walk from Grote Markt (market Square), but there are many restaurants, stores, churches...
