外觀

水牛城機場廣場購物中心歡朋酒店的評價

2.5 out of 5

評價

8.6

優異

10 分評分,優異;1001 則評價中有 561 則" "
8 分評分,不錯;1001 則評價中有 279 則" "
6 分評分,一般;1001 則評價中有 79 則" "
4 分評分,欠佳;1001 則評價中有 42 則" "
2 分評分,很差;1001 則評價中有 40 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

Russell

家人同遊, 親子同遊
讚好:職員與服務
不滿:整潔度
The AC in our room was noisy, and kept us up all night. And we changed rooms, and the AC in that new room as not cooling properly either. Both rooms had pubic hairs in the bathroom. Breakfast was great, parking was ample. The staff was very friendly and helpful
於 2024 年 5 月住了 2 晚

10/10 優異

Cheryl

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
We left something from room and Tiffany was very helpful in getting our things back even after hours from check out
於 2024 年 5 月住了 3 晚

8/10 不錯

Fabio

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient. Close to mall and restaurants
於 2024 年 5 月住了 1 晚

10/10 優異

Deepmala

讚好:住宿狀況
Its location is at the center like food, shopping. Everything is very convenient here
於 2024 年 5 月住了 1 晚

10/10 優異

Angela

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great property. Rooms were very clean and affordable. Only negative, driveway/entrance into the hotel is very busy due to the restaurant directly in front of it.
於 2024 年 5 月住了 2 晚

8/10 不錯

Jeff

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Ann

多人同遊
讚好:整潔度、設施服務和住宿狀況
One particular breakfast staff very rude. Put a bit of a bad taste in an otherwise great stay.
於 2024 年 5 月住了 2 晚

8/10 不錯

Murray

讚好:整潔度、職員與服務和住宿狀況
Worked for us.
於 2024 年 5 月住了 2 晚

10/10 優異

Logan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Tyler

於 2024 年 2 月住了 1 晚

10/10 優異

Marc (Conestogo)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean. Safe. Close to shopping. Free breakfast.
於 2024 年 4 月住了 1 晚

10/10 優異

MaryJane

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We’ve stayed at this property a few times and it’s always been a great place to stay when in WNY. Staff is always friendly, and Nona the GM got us checked in real quick. The room was super clean, bed very comfortable and breakfast offered so many choices, just great! Lots of shopping nearby and restaurants galore! Short drive from the airport. Great place to stay. We will definitely be back.
於 2024 年 4 月住了 2 晚

10/10 優異

Daughnique

讚好:整潔度、職員與服務和住宿狀況
Clean rooms, friendly staff, very central location.
於 2024 年 4 月住了 2 晚

10/10 優異

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was great- great location, indoor pool, breakfast included. Staff was also wonderful.
於 2024 年 4 月住了 1 晚

10/10 優異

Camille

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well done to the staff for the fun treats and the goodie bags for the hotel guest in celebration of the Solar Eclipse! Fun decorations in the lobby also!
於 2024 年 4 月住了 3 晚

8/10 不錯

Ellwood Franklin

於 2024 年 3 月住了 5 晚

10/10 優異

Judith

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
the staff were very professional. We enjoyed the breakfast, well presented.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Tara

Beds were comfortable and the breakfast was ok. We stayed on the first floor and our 2nd night was horrible. No one slept. From 2am until 5am there were people talking loudly and laughing near the front desk. We called the front desk a couple of times to have the noise level addressed and it was met with “we don’t hear anyone, we checked.” So I’m almost certain it was the front desk agent hanging out with friends during their shift. I have worked for Hilton hotels before and this level of customer care was terrible.
於 2024 年 4 月住了 2 晚

10/10 優異

Lisa (Forked River)

讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 4 月住了 1 晚

6/10 一般

Nabil

親子同遊
Staff told me that hotel booked through Expedia , I can’t collect loyalty points , that is weird , ultimately money going to Hilton honors
於 2024 年 3 月住了 1 晚

10/10 優異

Louise

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The atmosphere and the customer service representative was very helpful and us feel important at all times
於 2024 年 3 月住了 2 晚

8/10 不錯

Evelyn

於 2024 年 3 月住了 2 晚

10/10 優異

Cierra

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
staff were very friendly and helpful, rooms were extremely spacious and clean. my only complaints were regarding noise: the guests across the room from us had younger children and at times, late at night you could hear the children yelling and parents talking to the children. my other complaint was the hot tub was closed during the duration of our stay and the main reason we booked was for the hot tub so that was disappointing. other than those two complaints the hotel was amazing and we will for sure return in the future.
於 2024 年 3 月住了 2 晚

10/10 優異

Alana

讚好:設施服務
This property is perfect for a few days stay. Extensive complimentary breakfast, free coffee tea and fresh lemon water all day. Close to absolutely everything, modern and clean! We went to the hockey game and it was less than 15 min away.
於 2024 年 3 月住了 2 晚

10/10 優異

Kamran

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

8/10 不錯

Tearra

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

6/10 一般

Traci

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel was good. My only complaint was it was noisy. I didn’t appreciate someone banging and fixing a room door beside me at 7:00 am. Other than that good location for shopping & food.
於 2024 年 3 月住了 2 晚

6/10 一般

David

家人同遊, 親子同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Hotel pool was out of service, website only specified hot tub was out of service. Would have been nice to get notification prior to check in as this was one of the reasons for staying here. They offered usage of pool as sister property that was a few minute drive, not ideal. Room was clean, some items didn’t work like plug in on night stand and thermostat was intermittent. Breakfast was typical basic continental options. Staff was friendly and accommodating. Will look at other hotels for next stay.

10/10 優異

Rhonda

於 2024 年 3 月住了 2 晚

8/10 不錯

mark

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access to everything that we needed. Hottub was out of service. Bed frame was sticking out from under the mattress and could be hazardous.
於 2024 年 3 月住了 1 晚

10/10 優異

Claudia

家人同遊
Nice resort but hot tub not working.
於 2024 年 3 月住了 1 晚

10/10 優異

Saeed

讚好:設施服務
Very nice and very well done for the first time in thanks
於 2024 年 3 月住了 2 晚

8/10 不錯

Greta

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Checkout at noon was helpful
於 2024 年 3 月住了 1 晚

10/10 優異

Lori-Ann

讚好:整潔度、職員與服務和住宿狀況
Absolutely loved our stay, we will definitely be returning again. Everything is close by and the continental breakfast was delicious everyday.
於 2024 年 3 月住了 2 晚

10/10 優異

S M Ali Hassaan

讚好:整潔度、職員與服務和住宿狀況
Amazing!
於 2024 年 2 月住了 1 晚

8/10 不錯

Muriel

讚好:整潔度、職員與服務和住宿狀況
Très bien
於 2024 年 3 月住了 2 晚

8/10 不錯

Sorawit

It was my first hotel to booked it very good nice room nice people but it a lot of traffic around but it was amazing
於 2024 年 2 月住了 1 晚

2/10 很差

Mile

Disruptive pets. Kept us up all night. Hotel staff didn't do anything.
於 2024 年 2 月住了 1 晚

8/10 不錯

Eldon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved it
於 2024 年 2 月住了 1 晚

10/10 優異

Nickoletta

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall great stay! Close to everything, staff was great, rooms were perfect and clean.
於 2024 年 2 月住了 2 晚

10/10 優異

allison

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hot wasn’t working but other then all the kids and noise at 3 am it was nice
於 2024 年 2 月住了 1 晚

8/10 不錯

meshanda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The worker at the front desk Jarvis, She was exceptional & amazing. She attended to all my needs immediately during my stay while my allergies flared up. I'll definitely be back just because of here hospitality.
於 2024 年 2 月住了 2 晚

10/10 優異

Osbert

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall a good experience.
於 2024 年 2 月住了 1 晚

10/10 優異

Mike

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Overall good place Breakfast was great
於 2024 年 2 月住了 2 晚

10/10 優異

Chris

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
I wish I took the lady's name at the front desk... she was fantastic... she seemed like the only person working there, we checked in after dinner, she was there at Breakfast, serving doing everything, honestly it was insane. Only knock for me is other guests and how they act - in the pool parents let their kids do anything and it's brutal and painful - we ended up leaving the pool because i didnt want my kids around that type of thing. But Hotel is great and we've booked here few times before and will continue to stay
於 2024 年 2 月住了 1 晚

6/10 一般

EDIMARA APARECIDA

家人同遊
讚好:職員與服務
不滿:住宿狀況
The breakfast is suppose to closed at 10am. We arrive at 9:30 and no more meal. I am disappointed because we Payed to get this. We needed get breakfast in another place and pay one more time for this. if they knew how many people they had hosted, they should have prepared themselves better for that.
於 2024 年 2 月住了 1 晚

2/10 很差

Laura

多人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Mediocre hotel - breakfast ran out
Mediocre hotel no breakfast left. The hotel was ok. For a Hampton Inn it was clean enough. Check in was slow. They were very short staffed. The manager seemed to be the only one there. Breakfast went till 10 am and at 9 am we went down and there was NO food left. I've never been to a hotel that included breakfast and there was NO food left. The manager apologized and said there was a late delivery and a holiday (which is on the calendar) not impressed.
於 2024 年 2 月住了 1 晚

4/10 欠佳

Anthony

伴侶同遊
不滿:職員與服務
First the hot tub was outta svc wich was the hole reason I picked this hotel but I got over then the tv barley worked woudl cut in and out then for breakfast the drink machine was out and a store bought orange juice was in a store bought dispensary machine for like a house party said to the staff mbr it was empty she told me I have to go to the store to buy more when some one comes in like totally uncalled for and the fact I had to pay full price
於 2024 年 2 月住了 1 晚

8/10 不錯

j

讚好:職員與服務和住宿狀況
The stuff was helpful
於 2024 年 2 月住了 1 晚

10/10 優異

Autumn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable clean room with friendly staff.
於 2024 年 2 月住了 1 晚