We had a mixed experience at the Hyatt Regency Buffalo. The lobby area is attractive and welcoming, and having a Starbucks in the atrium was definitely convenient. The location is great—very walkable, with easy access to downtown and some great spots like Big Ditch Brewery nearby.
However, the rooms felt dated and in need of better upkeep. The windows were quite dirty and covered in spiders, which was off-putting. Our first room even had spiders inside the window area, though the staff did move us to another room when we raised the issue. Unfortunately, even in the second room, there were still many spiders outside the windows. The pool area also could use more attention—it looked like it needed a good cleaning.
Overall, this hotel has potential with its central location and nice public spaces, but the rooms and facilities could use more care.