“Pada pukul 3 pagi, terdapat beberapa tamu yang berbincang-bincang dengan suara keras di luar kamar, namun pihak hotel tidak menindak tegas mereka.
kemudian, dikarenakan kamar yang kurang kedap suara, hal itu terdengar jelas hingga ke kamar.”
“The villa we booked was not available when we arrived. I had booked and paid months earlier and was extremely upset. The gave us a new duplex which smelt of cement and the shower flooded. The TV was not connected.
We got the villa the next day and the TV channels were all Chinese channels. The floor was mopped with a dirty mop as you could see the marks on the bathroom floor. The door to the balcony would not lock and the front door took a long time to open as it was stuck.
The restaurant……
“Staff helpful polite and kind. Safety taken seriously also. Food was really great, a mix of local Indonesian food as well as western choices. I stuck with the indo food, it was fantastic. Gym is a little bit tired, needs more weights but enough to get a small training session in. Pool area relaxing, pool super clean. ”
“We heard great reviews for this hotel from friends in Manado, so we booked a room for our stay. I’m giving five stars because I believe my friends. However, a volcano meant that our flight turned around 30 minutes before we were supposed to land in Manado. We couldn’t use our reservation. I wrote to Expedia and the hotel to cancel the reservation. Expedia said they couldn’t refund the money because they needed to first receive the consent of the hotel and the hotel didn’t respond the hotel……
“It is one of the best hotels in Manado. The room is spacious for a couple, and the location is close to other places like malls or restaurants. The staff are also friendly. ”
“Great view of sea and city from my 10th floor room. Great sea view and sunset from the corridors and the 3rd floor pool/ breakfast restaurant too. Room not big but comfy enough and meets all basic needs. Nice "breakfast with a view". Easy to get taxis. Near city center and the port (5mn by taxi). There's a bad smell from the bathroom plumbing most of the time though. Wifi can be quite slow.”
“For a budget hotel it was absolutely fine. Quite new still so not grotty. We were at end of corridor but others on floor were very noisy at all hours and sound travelled well!
Basic but nice breakfast. Indonesian food and bread/toast with spreads.”
“This is the best Best Western that we have been to in a long time. The corner sea view room was so nice. The staff were very attentive, kind and helpful. ”
“Reception staff have limited English and took almost an hour to check us in as they were unable to find our booking in the system despite presenting the Expedia booking confirmation to them. Bed sheets were stained and there is a club nearby which doesn’t stop making loud music so you don’t get any sleep ”