Service was excellent, hotel needs some refurbishment, some of the furniture showing its age. Think that it has started a refurbishment already. Large wedding took place but the staff coped well with both and residents weren’t inconvenienced.
Michael
於 2024 年 4 月住了 2 晚
8/10 不錯
David
2024年4月3日
讚好:整潔度和職員與服務
lead for kettle not long enough to use. breakfast was excellent. staff very polite, sociable and helpful
David
於 2024 年 4 月住了 1 晚
2/10 很差
Lauren
家人同遊, 親子同遊
2024年3月30日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Room was dirty with hairs all over the bathroom floor, it was sooooo noisy doors banging at 4 in the morning 2 in the morning shouting the doors slam shut no gentle soft close literally a massive bang! Hotels very dated old and grubby could be amazing needs a total refurb! Breakfast was ok small and not worth the 70£ it cost us ! My daughters were expected to sleep on the sofa bed with no mattress and they out a duvet down as they had no matress very strange would not stay again!
Lauren
於 2024 年 3 月住了 2 晚
2/10 很差
Christine
2024年3月12日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
I will not be going again. I was placed behind the hotel due to taking my dog. The bedroom next to mine was having a deep clean l could hear the carpet cleaner and drying machine all day. The fire door was the only entrance/exit to my car/spa leisure centre. When l needed to use the fire door for the spa once back it was closed with my dog/mobile car keys. I needed to walk through the hotel which is on four levels up and down corridors to find reception. The receptionist told me that l could use the fire door to gain access however the maintenance men kept shutting it thus my frustration. I have booked another date with this hotel through yourselves which will be cancelled. I am also making a complaint to head office