Cozy hotel locates in the centre of Bury St Edmund
I have stayed in the hotel for several time and always enjoy it. A great hotel if you want to visit the city. I never try to dinner but the breakfast is superb. Also a nice bar which provides great selection of drinks
Wen-Hsiung
6/10 一般
Roy
2024年3月4日
Roy
於 2024 年 3 月住了 1 晚
2/10 很差
paul
2024年1月20日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
paul
於 2024 年 1 月住了 1 晚
10/10 優異
emma
2023年12月11日
emma
於 2023 年 12 月住了 1 晚
8/10 不錯
Alastair
伴侶同遊
2023年12月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a very old building with lots of quirks. Difficult to rate ecofriendliness when so old. But that is its charm.
We only stayed the one night.
Staff, all of them, were clearly trained from top down to care and attend.
Restaurant was busy pre-christmas yet staff remained friendly and helpful under pressure, although they did need reminding to bring things at times and some parts of the dishes were not well cooked - I am judging to a high standard as the menu was high class.They never got irritated when reminded and genuinely asked for comments on the food and took interest in comments.
Overall we are encouraged to return some time for a longer stay.
Alastair
於 2023 年 12 月住了 1 晚
10/10 優異
Jacqueline
2023年11月26日
Jacqueline
於 2023 年 11 月住了 1 晚
10/10 優異
Lee
2023年11月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lee
於 2023 年 11 月住了 1 晚
6/10 一般
Nekisha
2023年11月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was on the first floor which made it extremely noisy
Nekisha
於 2023 年 11 月住了 2 晚
6/10 一般
Anthea
2023年11月5日
讚好:整潔度
I wanted to love this hotel but didn't. Parking was OK, we managed to get a space in the free car park. Check-in was efficient but not overly warm or welcoming. The room was tired and the bed was very hard. Breakfast is extra which is a p/take as the hotel is expensive. We have stayed in much better, much cheaper.
Check-out again was efficient, but a smile would have been nice or if we had been asked how our stay was. We came away with the impression they thought we were lucky to have stayed there. Not that they were happy to host us and have our business. We will not be staying again, which is a shame as the location was lovely and the bar areas are very nice.
Disappointed!!!