「Was greeted by the owner Teska when I arrived. She has a very good energy and positive personality. The rest of the staff is also very pleasant. The room was super clean, AC ice cold and nice comfortable bed. They take care of every detail and it shows. The grounds are beautiful with the tropical trees and plants in the open space. The breakfast they make for you is top tier. The pancakes are amazing and the coffee is delicious. They have beach towels for you to use each day and the location is...
「I honestly loved my stay with Privada, they have amazing customer service!! Everyone we spoke with was so nice and helpful. We loved the amenities provided as well, especially the beach set up including chairs, a cooler, and snorkeling gear. We rented out an umbrella for $50 for 2 days which completed the set up and made it easy for our beach trips. We ended up running into a small issue with the umbrella and I reached out through the app and the staff was able to fix the issue very quickly....
「House of Mosaic is a one of a kind hotel.On our arrival at the front door, we were warmly greeted by Fernando, who is the owner of the property. He showed us to our room which happened to be the honeymoon suite.
He gave us a tour of the room and explained how everything worked and answered all questions we had. Showed us where extra supplies were kept in case we needed them.
He even offered us the use of two beach chairs for when we went to the beach.
He also had prepared a light meal for us...
「We stayed in the double room, which is great for families because it has two rooms separated by a door and a large shared bathroom with entry from both rooms. The hotel is clean and well maintained, staff very friendly and helpful. The location is amazing, right across the street from Eagle beach. The parking is easy, a large private lot right behind the hotel.
The breakfast is meh, a lot of carbs, but you only get half a boiled egg and one small slice of ham per person. The swimming pool is...
「The only thing I didn't like was my toilet in my room would not flush everyday even though they said engineer to take care of it. Also the shower and floor must not have been cleaned because strands of hair that weren't mine was present. Other than those issues, the property was fine.i liked the breaksfast and infused water provided and the beach shuttle.」
「Spacious room and the grounds are well maintained. No elevator for 2nd and 3rd floor in our building. Pools are very nice. Restaurants are many. Room had a smell about it. Unfortunately, given all the other options on Aruba, a return is unlikely」
「I booked the pool view room, and they gave me a room that wasn't the pool view without telling me. Then I went to the front desk to change room, it took them about half hour to change room for me. But the air conditioner in the new room was so noisy that I couldn’t open it. The hygiene of the room was very poor, and there were some yellow stains on the towels and quilt」
「I went to Aruba on a solo trip for my 50th birthday and went with no expections and/or an itinerary. The host was sooo gracious, warm and friendly. She definitely made the trip for me! I was able to see the entire island with her as my tour guide. Very grateful that she took the time out for me! I feel like I have made a lifelong friendship! The accommodations were perfect for what I needed. Thank you for your hospitality!」
「I never received the service, the owner answered me 3 hours late, I never did "check in" for a terrible little room that he offered me that's not what I paid for. When he gave me the wrong room he sent me to another that smell that gas obviously we didn't stay in any room. (Husband, child and I) we run away looking for another safe place to stay. He deleted the conversation where he admitted he was wrong. He never showed up all of this was by WhatsApp.
Super decepcionados desde que llegamos...
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