4 個室外泳池；泳池傘、躺椅
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芒果湖度假及健康溫泉酒店的評價

3.5 out of 5
芒果湖度假及健康溫泉酒店
81 - 85 Cedar Road, Palm Cove, QLD

評價

8.4

很好

10 分評分，優異；648 則評價中有 277 則" "
8 分評分，不錯；648 則評價中有 239 則" "
6 分評分，一般；648 則評價中有 83 則" "
4 分評分，欠佳；648 則評價中有 35 則" "
2 分評分，很差；648 則評價中有 14 則" "

8.2/10 

整潔度

8.2/10 

職員與服務

9.0/10 

設施服務

8.0/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2018 年 10 月住了 1 晚

10/10 優異

cheng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
超级多泳池的酒店
酒店地处风景区，步行前往沙滩只需6分钟，周边超市，餐饮都有，生活便捷，同时房型很大，每个房间都有独立的洗手间和淋浴设施，即使是2户人家一起同住，也完全没有问题。酒店的4个泳池，满足了小朋友所有的需求。唯一的遗憾是前往大堡礁、丛林景点会远，在网上订购门票时，需要支付额外的接送费用。不过这并不会影响我对酒店的满意度。

6/10 一般

Maria (Brisbane)

讚好：整潔度和職員與服務
not too bad
10 mins walk to water front. Wanted to jump into the hotel pool but it looks a bit dirty, so I didn't. I stayed in the Hotel Room, I think the room is a bit small but it's ok for just stay one night. My partener thinks the hotel lobby is fancy but the room wasn't. Friendly staff.

4/10 欠佳

Jimmy

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
酒店門不能上鎖，並非酒店，只能說是高級渡假屋，
最大問題是不能鎖門，冷氣遥控被取走，不能調教冷氣，窗簾不能庶蓋窗口，人人經過你房間都可看到你在房内做緊甚麼。就算想比錢也不可上網，跟本就無wifi. 其實附近很多空置的酒店或house.建議可租那些更靠近诲灘的酒店

10/10 優異

Marianne Kate

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing resort, could not fault it, and the staff were fantastic, so friendly and accommodating
於 2024 年 3 月住了 7 晚
Reception 於 2024年4月20日的回應
Thank you appreciate your feedback.

10/10 優異

Carl van

讚好：整潔度、職員與服務和住宿狀況
Nice and spacious, quiet location and nice beachside nearby.
於 2024 年 4 月住了 6 晚
Karen 於 2024年4月16日的回應
Thank you for your review it's very much appreciated and so great to hear your family group enjoyed the stay at our beautiful Resort, we'll be sure to share this feedback with all our wonderful staff and look forward to welcoming you back sometime!

10/10 優異

Omid

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect place to stay, So close to the beach and lots of good restaurants in that area. Very friendly staff, I Highly recommend to all.
於 2024 年 3 月住了 4 晚
Karen 於 2024年3月27日的回應
Many thanks for your great review so pleased you enjoyed your stay with us as well as the amazing attractions in our area!

10/10 優異

Olga

讚好：整潔度、職員與服務、設施服務和住宿狀況
Such an oasis! Loved the place and the staff were just like long lost friends :)) I will definitely be back!
於 2024 年 3 月住了 4 晚
Karen 於 2024年3月12日的回應
Thanks for your fabulous review, it was a delight to host your stay and we look forward to hopefully seeing you again sometime!

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Marvellous accommodation
Marvellous accommodation. Lots of swimming pools. BBQ outside. We thoroughly enjoyed our stay
於 2024 年 1 月住了 2 晚
Tiffany 於 2024年1月26日的回應
Thank you! Hope to see you next time!

10/10 優異

Andrew

親子同遊
讚好：整潔度、設施服務和住宿狀況
The apartments are very spacious and comfortable. Staff are all very friendly and helpful. I wouldn't hesitate to recommend this place to anyone, great experience all around. Note: The only reason i didn't give 5 stars for the "Staff and Service" category was because they sold us a practice cocktail, made by a new trainee learning how to make the drinks. Even she looked uncomfortable selling it to us - but her boss insisted. I tasted as you'd expect for a training exercise. The bartender herself was lovely and friendly though.
於 2023 年 12 月住了 7 晚
Karen. 於 2024年1月22日的回應
Thank you for taking the time to review your stay with us, we're delighted you enjoyed your holiday in this beautiful tropical location of Palm Cove. Sincerely appreciate your patience & feedback while training of new staff members in our Bar.

10/10 優異

Cristian

讚好：整潔度、職員與服務和住宿狀況
Absolutely
於 2023 年 12 月住了 6 晚
Tiffany 於 2024年1月26日的回應
Thank you! Hope to see you next time!

10/10 優異

Masanobu

讚好：整潔度、職員與服務、設施服務和住宿狀況
Best for Honeymoon! Friendly stuff. I had good time in there. I like it!!
於 2023 年 12 月住了 4 晚
res 於 2023年12月18日的回應
Hello - many thanks for your review and glad you enjoyed your honeymoon. Hope to see you again in the future. Kind regards

10/10 優異

Tavarez (BONDY)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Un très bon resort pour se ressourcer et demeurer au calme. Il dispose de plusieurs piscines d’eau salée. Il y a des chambres et des appartements. Ma chambre était extraordinairement propre. J’en ai été absolument ravi. On arrive dans une sorte de coco. Les meubles sont simples, sobres mais avec cette atmosphère cosy qui invite à la détente. Il y a un petit réfrigérateur, un micro-ondes et une bouilloire. Panier avec serviette de bain pour aller a la plage. Le rapport qualité prix est très bon. On peut réserver des excursions à la réception de l’hôtel. Je conseille de louer un véhicule pour profiter pleinement de la région. Je recommande absolument.
於 2023 年 12 月住了 7 晚
Karen 於 2023年12月15日的回應
Thank you for your review, we are delighted you enjoyed your stay with us!

10/10 優異

Rakesh

不滿：整潔度
於 2023 年 12 月住了 7 晚
res 於 2023年12月18日的回應
Hello - thank you for your review. Glad you enjoyed your stay. Hope to see you again in the future. Kind regards

10/10 優異

HIROFUMI

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
素晴らしい宿でした。対応いただきました方も日本語が少し話せますし、とても親切に対応頂きました。また来たいと思いました。
於 2023 年 10 月住了 5 晚
res 於 2023年10月31日的回應
Thank you for the review. Hope to see you again. Kind regards

10/10 優異

Karin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Es ist ein wunderschönes Apartment, ausgeststtet mit allem, was man braucht. Die Terrasse ist klein, man einen Tisch und 4 Stühle. Wir haben uns hier sehr wohl gefühlt, auch wegen der traumhaften Umgebung.
於 2023 年 10 月住了 6 晚
Karen. 於 2023年10月29日的回應
Thank you for your review, we are delighted you enjoyed your stay with us. Hope we see you again sometime and we'll enjoying sharing your valuable comments with our Staff.

10/10 優異

Sera

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great location
於 2023 年 10 月住了 5 晚
res 於 2023年10月24日的回應
Thank you for your wonderful review. Hope to see you again.

10/10 優異

Jillian Ai-Hua

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed in a 1 bedroom apartment as a family of 3. It was perfect for us - spacious, comfortable, nice to have kitchen and laundry facilities and best of all easy access to all 4 pools! The resort and spa are beautifully peaceful with well maintain gardens. Would stay again! Walking distance to the beach and cafes, and a short drive to Coles for groceries.
於 2023 年 10 月住了 7 晚
res 於 2023年10月22日的回應
Thank you for your review. Glad you enjoyed your stay along with the size of the apartment. We have passed your comments on to all staff. Hope to see you again. Kind regards

10/10 優異

Will

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We arrived to a friendly welcome. There are 4 pools, and we stayed in a budget room. Had a microwave and kettle, bbq access in the general area. We had a king bed, but was two singles joined together, so had a divot in the middle. Some people disregarded the no smoking rule which was disappointing. Easy 10 min walk to the palm cove main strip. Overall, positive experience though.
於 2023 年 10 月住了 4 晚
res 於 2023年10月19日的回應
Many thanks for your great review. Hope to see you again. Kind regards

10/10 優異

Jacinta Lee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed for 9 nights as a family of 4. Good walking distance from the main street. Great facilities. Easy after hours check in. Thoroughly enjoyed our stay. Would stay again in a heartbeat!
於 2023 年 10 月住了 10 晚
Karen. 於 2023年10月17日的回應
Many thanks for reviewing your stay and we're delighted you had a great time. Hope we see you again sometime in the future.

10/10 優異

Jean-Claude

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely place, beautiful rooms would come back
於 2023 年 10 月住了 2 晚
res 於 2023年10月16日的回應
Thank you for your great review. Hope to see you again. Kind regards

10/10 優異

Gordon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful place to stay , rooms are spacious and pool areas are the best you’ll find … Staff are fantastic, friendly and informative…
於 2023 年 10 月住了 5 晚
Karen 於 2023年10月15日的回應
Many thanks for reviewing your stay and we'll be sure to share your great feedback to all our staff. Look forward to seeing you some other time in the future.

4/10 欠佳

Karolina

於 2023 年 7 月住了 8 晚
res 於 2023年10月30日的回應
Hello Karolina - sorry to read your review of our property.

10/10 優異

Simone

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kids had an awesome time and enjoyed the facilities. The accommodation was lovely and clean. Grounds well maintained. Bed was comfortable. Staff were friendly and helpful. Massage was fantastic. BBQ was cleaned daily and had shared condiments in the fridge. Located close to the esplanade but quiet and tucked away from the noise. Loved our stay and would be happy to return.
於 2023 年 9 月住了 10 晚
res 於 2023年10月30日的回應
Thank you for your great review. We have passed your comments onto the staff. Hope to see you again. Kind regards

10/10 優異

maria

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Karen 於 2023年10月4日的回應
Fabulous to hear you enjoyed you stay with us and we sincerely thank you for taking the time to review and share your experience of staying at beautiful Mango Lagoon Resort.

8/10 不錯

Hayley

讚好：整潔度、職員與服務和住宿狀況
Lovely property with everything we needed
於 2023 年 9 月住了 4 晚
res 於 2023年9月29日的回應
Thank you for your review. Hope to see you again. Regards

10/10 優異

Claire Louise

讚好：整潔度、職員與服務和住宿狀況
Beautiful place, the pools are divine, bit of a walk to the beach and food, disappointed the cafe wasn’t operational but that couldn’t be helped.
於 2023 年 9 月住了 4 晚
res 於 2023年9月29日的回應
Thank you for taking the time to make a review. Glad you enjoyed your stay. Hope to see you again. Regards

8/10 不錯

CHRISTINE

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 14 晚
Karen 於 2023年9月23日的回應
Many thanks for your review we sincerely appreciate this!

10/10 優異

Subrata

於 2023 年 9 月住了 2 晚
res 於 2023年9月20日的回應
Hello there - many thanks for your review. Hope to see you again. Kind regards

8/10 不錯

william andrew

伴侶同遊
讚好：職員與服務和住宿狀況
Really liked the ambiance. Will definitely stay again
於 2023 年 9 月住了 3 晚
res 於 2023年9月14日的回應
Hello William - thank you for your review. Glad you enjoyed your stay and hope to see you again. Kind regards

10/10 優異

CONSTANTINOS

於 2023 年 9 月住了 4 晚
Karen 於 2023年10月4日的回應
Great to hear you enjoyed you stay with us and we sincerely thank you for taking the time to review and share your experience of staying at beautiful Mango Lagoon Resort.

10/10 優異

Desmond

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was exactly what we had wanted for our 10 day holiday with all staff helpful and friendly
於 2023 年 8 月住了 10 晚
res 於 2023年9月14日的回應
Hello Desmond - thank you for taking the time to give us a review. We are glad you enjoyed your 10 day holiday with us. We have passed your comments onto the staff. Hope to see you again. Kind regards

10/10 優異

Jason

讚好：職員與服務和住宿狀況
All-round excellent, staff/reception are superb
於 2023 年 9 月住了 1 晚
res 於 2023年9月7日的回應
Hello Jason - many thanks for your review. We have passed your comments onto the staff. Hope to see you again in the future. Kind regards

10/10 優異

Chantel

讚好：職員與服務、住宿狀況和客房舒適度
Absolutely beautiful
My stay was amazing, the after hours was super easy and helpful. My room was nice and clean. The hotel itself was beautiful, very relaxing and super close for some nice walks to the beach and shopping. Absolutely loved my stay!
於 2023 年 8 月住了 2 晚
res 於 2023年9月1日的回應
Hello Chantel - thank you for taking the time to make a review. We are very pleased to hear that our after hours service went well, along with you enjoying our facilities, hotel and room. We hope to see you again. Regards

8/10 不錯

Tetsuya

於 2023 年 8 月住了 17 晚
res 於 2023年9月18日的回應
Thank you for your review. Hope to see you again.

6/10 一般

Rohan

伴侶同遊
讚好：職員與服務
Great location
於 2023 年 8 月住了 2 晚
res 於 2023年8月28日的回應
Thank you for your review

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Great pools
於 2023 年 8 月住了 4 晚
Karen. 於 2023年8月25日的回應
Thank you for your review, so great to hear you enjoyed our fabulous choice of 4 pools during your stay. We look forward to seeing you again sometime in the future.

8/10 不錯

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
staff were polite and helpful.
於 2023 年 8 月住了 15 晚
res 於 2023年8月23日的回應
Thank you for taking the time to make a review. Hope to see you again.

8/10 不錯

Pam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I didn’t like not having control over the air conditioning. Also it would have been good to have some fly screens so we could open the doors at night. I loved the lushness of the gardens and being able to walk to the esplanade in under 10 mins.
於 2023 年 8 月住了 7 晚
rec 於 2023年8月17日的回應
Hello Pam - thank you for your review. Shame you didn't mention to reception about the aircon as we do have remotes which you could have used during your stay.

10/10 優異

Fiona

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 7 晚
res 於 2023年8月17日的回應
Thank you for your review. Hope to see you again.

10/10 優異

Clair (Lexington)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Wonderful stay at Mango Lagoon with friendly and helpful staff. Our only objection was the low lighting inside the apartment. Otherwise, everything was perfect!
於 2023 年 7 月住了 7 晚
Karen. 於 2023年7月25日的回應
Sincere thanks for your glowing review and we'll be sure to pass on your comments to our hard working team. All the best and look forward to seeing you again sometime in the future.

2/10 很差

Mary

於 2023 年 7 月住了 4 晚
res 於 2023年8月21日的回應
Thank you for taking the time to make a review. We are sorry that you have marked us a 1 out of 5 - if you would like to contact the resort direct to discuss further as it would be beneficial to us all to help improve the experience for all guests moving forward.

6/10 一般

Graeme

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 8 晚
res 於 2023年7月20日的回應
Hello there - thank you for taking the time to make a review.

10/10 優異

Jackson

於 2023 年 7 月住了 3 晚
res 於 2023年8月17日的回應
Thank you for your review. Hope to see you again.

10/10 優異

Sumit

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mango delight
Great location. Good for kids. 3 pool areas. 5 mins walk to beach.
於 2023 年 7 月住了 3 晚
res 於 2023年7月17日的回應
Thank you for your review, glad you enjoyed our pools and our location. Hope to see you again.

10/10 優異

Rebbecca

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 11 晚
res 於 2023年7月17日的回應
Thank you for your great review. Hope to see you again.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely
Great pools, and lovely outlook from our apartment over the pool. Nice quiet resort walking distance to the beach & restaurants at Palm Cove
於 2023 年 7 月住了 4 晚
res 於 2023年7月12日的回應
Many thanks for your great review. Glad you had a great day. Hope to see you again.

10/10 優異

Miguel

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful buildings and pools. Staff super nice and helpful . Close walk to beach. Nice quiet location.
於 2023 年 6 月住了 10 晚
res 於 2023年7月11日的回應
Thank you for your great review. Glad you enjoyed everything. We have passed your comments to staff. Hope to see you again.

8/10 不錯

Anne

讚好：整潔度、職員與服務和住宿狀況
Was a very nice apartment and the pols were great, but the 450m walk to the Esplanade got tiresome very quickly
於 2023 年 6 月住了 3 晚
Karen 於 2023年6月29日的回應
Thank you for reviewing your stay and sharing your love of our great selection of beautiful swimming pools. Our Complex is a short distance from the beachfront however enables us to offer a relaxed quiet atmosphere for our guests after a busy day exploring our Region.

2/10 很差

Peter

I found that others within the complex had no respect for others, screaming kids at 4am and it didn’t relent and others slamming doors and dragging chairs around, if you enjoy the noise, then it’s the place for you
於 2023 年 6 月住了 5 晚
Rec 於 2023年6月7日的回應
We pride ourselves in being a real gem location in Palm Cove away from the main Tourist strip instead situated in tranquil surrounds with amazing swimming pools and tropical gardens. We were never aware of your complaint until your departure day when you advised the family with young children near you were noisy to which we expressed our sincere apologies. It was unfortunate you never brought your issue to our attention immediately giving us the opportunity to address the situation to even possibly moving you to another room. Everything else about your stay was above and beyond in fact we actually upgraded your Room type so it’s a shame this wasn’t reflected in your review. What you have put in your review only addresses the variables which are people, and reviews such as this can be very detrimental to our small business such as ours.