Pyramids Park Resort Cairo 的評價

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金字塔公園洲際酒店的評價

金字塔公園洲際酒店

Alexandria Desert Road-km 2.5, Giza

6.2

6.4/10

整潔度

6.4/10

職員與服務

7.0/10

設施服務

5.8/10

住宿狀況

7.4/10

環保程度

8/10 不錯

CHIEN HAO

商務旅客

2022年8月16日

讚好：職員與服務

Experience in this hotel

The hotel with the nice service. Every hotel staff is kind. The hotel food is good. But the room is old, and the bed needs cleaner...It will help the customer easier to rest.

於 2022 年 8 月住了 2 晚

Nancy 於 2022年8月16日的回應

Thank you, Mr. Ms. Chien for your kind comments and waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo

6/10 一般

真實旅客

商務旅客

2022年8月11日

讚好：職員與服務

不滿：整潔度、住宿狀況和客房舒適度

於 2022 年 7 月住了 13 晚

Nancy 於 2022年8月11日的回應

Thank you, Mr./ Mrs. Lin for your rating Waiting to welcoming you the nearest future at Pyramids Park Resort Cairo

8/10 不錯

真實旅客

2015年3月11日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

还不错的酒店

度假村式的酒店，里面很好，配套很全，服务也不错。就是离市区和机场远点，离金字塔也要5公里左右。

8/10 不錯

Khadija

2024年4月20日

讚好：整潔度和職員與服務

於 2024 年 4 月住了 3 晚

Nancy 於 2024年4月23日的回應

Thank you, Ms. Khadija for your kind comment & reviewIt was our pleasure to host you at our hotel, and wish to welcoming you in the nearest future at Pyramids Park Resort CairoBest Regards,

10/10 優異

Mahmoud

2024年3月11日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Danke schön

於 2024 年 3 月住了 5 晚

Nancy 於 2024年3月11日的回應

Thank you, Mr. Mahmoud for your kind feedback Waiting to welcoming you in the nearest future at Pyramids Park Resort CairoBest Regards

6/10 一般

Dawn

多人同遊

2023年12月7日

讚好：整潔度、住宿狀況和客房舒適度

Cairo stay

The hotel was clean and comfortable but really out of the way of everything, nice gesture of fruit in the room , the pool looks really nice but it was quite cold while there so didn’t try it staff really helpful

於 2023 年 11 月住了 2 晚

8/10 不錯

Pamela

多人同遊

2023年10月26日

讚好：整潔度

不滿：職員與服務

Large, safe, resort

This is a large compound just a short drive to the pyramids. It is very safe and secure and has a feel as a retreat. It would be good for groups, workshops, teams or large families. The pool is nice. Area and rooms have a lot of mosquitoes. Breakfast buffet is mediocre and evening buffet is expensive. Room service meals are reasonable. Room needs more outlets or extension cords. I had to move TV to plug in laptop. Really stingy on coffee. I got 1 coffee, 1 tea bag, and at least 15 sugars.

於 2023 年 10 月住了 4 晚

Nancy 於 2023年11月5日的回應

Thank you, Ms. Pamela for your kind messageIt's our pleasure that you enjoyed your stay with us, we just doing our best to meet the guests expectations Waiting to welcoming you in your next visit in the nearest future at Pyramids Park Resort CairoThank you, and Best Regards

10/10 優異

ERTUG

商務旅客

2023年8月19日

讚好：職員與服務和住宿狀況

thanks

於 2023 年 6 月住了 5 晚

Nancy 於 2023年9月5日的回應

Thank you, our dear Guest Mr./ Ms. Ertug for your kind review and waiting to welcoming you in the nearest future at Pyramids Park Resort CairoBest Regards,

6/10 一般

Alaa

家人同遊

2023年8月9日

於 2023 年 8 月住了 1 晚

6/10 一般

Edward

家人同遊

2023年7月9日

讚好：職員與服務

Our room had a funky smell. The counter with the kettle had coffee rings from a cup. The counter between the beds also had coffee rings. The counter in the bathroom was dirty also. I carry hand wipes with me so I was able to clean these areas. The towels were changed 3 times and NOT once was the bathroom floor swept or cleaned. My feet were dirty from walking on the carpet which as far as I can figure the carpet was not vacuumed while we were there. The employees, the guards and the restaurant people were all VERY nice and friendly.

於 2023 年 7 月住了 4 晚

Nancy 於 2023年7月11日的回應

Mr. Sherif, we thank you for choosing the Pyramids Park Hotel for your stay, and we apologize for not enjoying your stay. Referring to the aforementioned remarks, we are working on resolving them during the ongoing development stages of the hotel. We hope to serve you next time in a way that satisfies you with best wishes Guest Relations

10/10 優異

Tracey

2023年4月2日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff is amazing! Having traveled to Egypt for the past 13 years! I find that the people make the property! The warmth and smiles that the staff provide makes me feel like I’m family! I would recommend this hotel to anyone, from family’s to Solo travelers! It has something for everyone!

Nancy 於 2023年4月7日的回應

Thank you, for your kind messageIt was our pleasure that you enjoyed your stay with usand waiting to welcoming you in the nearest future at Pyramids Park Resort CairoBest Regards,

10/10 優異

Tracey

2023年3月23日

讚好：整潔度、職員與服務和住宿狀況

As a repeat customer of this establishment, I find it very convenient and affordable. The staff is top notch and even remember my name after months of not seeing me.

於 2023 年 3 月住了 5 晚

Nancy 於 2023年4月2日的回應

Thank you, our valuable customer for your kind messageAnd waiting to welcoming you in the nearest future at Pyramids Park Resort CairoBest Regards,

4/10 欠佳

Kyle

伴侶同遊

2022年7月26日

讚好：職員與服務

不滿：整潔度和住宿狀況

No way, shape or form this is a 5-star hotel. The room we were provided the first night was abysmally dirty: unvacuumed, smelling of smoke, with stained mattresses and box springs. To their credit, the staff was good and moved us into a different room the second night which was more along the lines of what this property sees itself as, but even this "suite" was simply a nice room that should be the standard of the hotel. There are better places to stay in Giza for the same price which will be a more pleasing stay.

於 2022 年 7 月住了 2 晚

Nancy 於 2022年8月9日的回應

Dear Mr.Kyle Warm greetings from Pyramids Park Resort Cairo, Let me seize this opportunity to thank you for choosing Pyramids Park for your stay and we do apologize for not living up to the standard you are accustomed to. Please be informed that thoroughly investigation have been done with all concerned to avoid such incident in the future. Mr, Kyle ,Kindly be informed that we are on process for gradually renovation and promising that your next stay will meet your expectation . We are looking forward to the pleasure of welcoming you and your family again . Please do not hesitate to contact us for any further queries.

8/10 不錯

Mohamed

商務旅客

2022年2月18日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2022 年 2 月住了 1 晚

Nancy 於 2022年2月21日的回應

Thank you, for your kind feed back And waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards,

2/10 很差

Abdalhay

家人同遊

2021年12月4日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Not good

Unfriendly staff front desk, service staff do in the way asking always for money, complains of anything did not solve, rooms and bath are not clean or comfortable, bad lighting system, bad sanitary system, bad doors insulation, always noisy outdoors, room service enter room without permission, bad telephone sets, TV and remots are not working, bad curtains, service staff are not trained well, parking with extra charge and expensive value, the hotel must be closed.

於 2021 年 12 月住了 2 晚

8/10 不錯

David

2021年11月15日

讚好：整潔度、住宿狀況和客房舒適度

Great place. Nice pool. Poor wifi

It’s nice place. Food is good Rooms are nice. Just wifi connection lagging. Maybe because hotel is big in area Other than that. It’s good

於 2021 年 11 月住了 3 晚

Nancy 於 2021年11月29日的回應

Thank you, Mr. David for your kind comments And waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards

8/10 不錯

ANAS

家人同遊

2021年10月5日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2021 年 9 月住了 1 晚

Nancy 於 2021年11月7日的回應

Thank you, for your rating, and waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards

10/10 優異

ANAS

家人同遊

2021年10月4日

讚好：整潔度、住宿狀況和客房舒適度

於 2021 年 9 月住了 2 晚

Nancy 於 2021年11月7日的回應

Thank you, for your rating and waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards

10/10 優異

Antônio

多人同遊

2021年9月21日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Oásis em pleno deserto do Sahara ao lado pirâmides

Incrível Resort com café da manhã completo jantar delicioso piscina maravilhosa. Hotel muito perto das pirâmides, voltarei lá, indico aos amigos

於 2021 年 9 月住了 4 晚

Nancy 於 2021年9月26日的回應

Thank you, for your kind comment, it was our pleasure that you enjoyed your stay with us and waiting to welcoming you in the nearest future at Pyramids Park resort Cairo Best Regards,

2/10 很差

Thabit

2021年7月20日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

5 Star hotel? 😱

Room service is hit and miss, sometimes they clean the room sometimes you would come back and find the room as you left it, the beddings not changed, no drinking water supplied. The rooms are in a sorry state all round especially the bathroom, the shower, taps and sinks are dirty and discoloured.

於 2021 年 7 月住了 8 晚

8/10 不錯

真實旅客

親子同遊

2021年4月5日

讚好：整潔度和職員與服務

不滿：設施服務

The staff was excellent. Sharif the concierge was super helpful. The pool looked nice but be warned, the male guests dont treat single foreign women well. I was not comfortable enough to use the pool because i received so much sexual harassment from guests.

於 2021 年 3 月住了 6 晚

Nancy 於 2021年4月13日的回應

Thank you, our valuable guest for your kind comment and feedback, and please accept our apology for any inconvenience may caused from other guests when you are using our pool And waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo

6/10 一般

alaa

家人同遊

2020年11月22日

讚好：整潔度和客房舒適度

不滿：職員與服務和住宿狀況

maintenance needed

於 2020 年 11 月住了 3 晚

2/10 很差

Magda

2020年11月1日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

於 2020 年 10 月住了 1 晚

8/10 不錯

Anastasiia

2020年10月18日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Личный отель за эти деньги

Мне все очень понравилось, номер чистый, расположение очень хорошее персонал доброжелателен, отель в нормальном состоянии нет никаких нареканий, за такую цену просто супер, большой бассейн, нормальный завтрак

於 2020 年 10 月住了 2 晚

Nancy 於 2020年10月19日的回應

Thank you, Ms. Anastasiia for your kind message and feed back, it was our pleasure that you enjoyed your stay with us Waiting to welcoming you at Pyramids Park Resort Cairo in the nearest future Best Regards,

2/10 很差

真實旅客

2020年10月15日

於 2020 年 10 月住了 2 晚

Nancy 於 2020年10月15日的回應

Thank you, for staying with at Pyramids Park Resort Cairo, and please accept our apology for any inconvenience may happened Please send us if you have any complains from our staff our services to act accordingly and take the necessary actions Thank you, and Best Regards

6/10 一般

Magda

多人同遊

2020年7月27日

讚好：職員與服務

不滿：客房舒適度

Just okay. Nothing special.

It’s okay — nothing fancy, which is expected I guess because of the price. But the rooms weren’t the cleanest and the bathrooms were shabby and missing a ‘shattafa’. Breakfast was dismal, but the upside is that that pool was nice and the staff were friendly. Overall, just okay. Not sure i would go again.

於 2020 年 7 月住了 2 晚

2/10 很差

Ramiz (Azrabijan )

2020年1月22日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Bad rooms and no Russian reception language

於 2020 年 1 月住了 2 晚

Nancy 於 2020年2月23日的回應

Please accept our apology for the inconvenience, and we will take the necessary action regarding your complain Thank you, and Best Regards

2/10 很差

Mohamedali (Giza, egypt)

家人同遊

2020年1月7日

讚好：整潔度、設施服務和住宿狀況

不滿：職員與服務

I went with my sister after we came from a long flight n gave him the passports for check in n he asks for another document which we didnt have so he doesnt let us in

於 2020 年 1 月住了 1 晚

Nancy 於 2020年2月23日的回應

Please accept our apology for the inconvenience, and we will take the necessary action regarding your complain Thank you, and Best Regards

8/10 不錯

真實旅客

2019年12月27日

於 2019 年 12 月住了 1 晚

Nancy 於 2020年1月1日的回應

Thank you, for your kind message and comment Waiting to welcoming you at the nearest future at Pyramids Park Resort Cairo Best Regards

10/10 優異

真實旅客

家人同遊

2019年12月4日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Breakfast was not so good (same food in each day and they didn’t give attention to the empty plates to be recharged with food). You really feel safe in this hotel.

於 2019 年 11 月住了 6 晚

Nancy 於 2020年1月1日的回應

Thank you, for your kind message, Waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards,

4/10 欠佳

真實旅客

2019年11月30日

不滿：整潔度、設施服務和住宿狀況

Terrible experience , worst breakfast buffet ever , you will wake up with sun rise as the curtains doesn’t block sunlight , also the reception didn’t even know i made a booking and kept searching

於 2019 年 11 月住了 1 晚

8/10 不錯

真實旅客

2019年11月19日

於 2019 年 11 月住了 2 晚

Nancy 於 2019年11月25日的回應

Thank you, for your staying at our property, and waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards,

8/10 不錯

真實旅客

多人同遊

2019年11月7日

讚好：整潔度、職員與服務和設施服務

El lugar esta cerca de las Piramides. El local es muy bonito pero es una construccion antigua. El agua caliente no funiono bien. Los telefonos del cuarto y el pequeno refrigerador nunca funcionaron. La comida estupnda y el personal muy, muy amable.

於 2019 年 11 月住了 2 晚

Nancy 於 2019年11月9日的回應

Dear our valuable guest, Thank you, for your kind message, please send us your room number to investigate and take the necessary action Appreciate receiving your kind reply to act accordingly Thank you, and Best Regards

10/10 優異

真實旅客

2019年10月20日

於 2019 年 10 月住了 4 晚

Nancy 於 2019年11月11日的回應

Thank you, for your kind message Waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards,

10/10 優異

真實旅客

家人同遊

2019年10月18日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Thanks for the hotel for making our stay special and amazing

於 2019 年 10 月住了 2 晚

Nancy 於 2019年10月20日的回應

Thank you, for your kind comment and the mentioned rating, and waiting to welcoming you in the nearest future at Pyramids Park resort Cairo Best Regards,

6/10 一般

真實旅客

家人同遊

2019年9月29日

讚好：整潔度和職員與服務

good hotel, cheap, good location My opinion the wifi should be free and don’t pay extra for that.

於 2019 年 9 月住了 4 晚

Nancy 於 2019年10月20日的回應

Thank you, for your kind comment, Well noted, and we will recheck and act accordingly Waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards

2/10 很差

真實旅客

2019年9月6日

於 2019 年 8 月住了 8 晚

Nancy 於 2019年9月8日的回應

Dear Valuable guest, please accept our apology for the inconvenience, please advice the main points which you complain from to check and take the necessary action Hope to welcoming you in the nearest future at Pyramids Park Resort Cairo Thank you, and Best Regards

2/10 很差

真實旅客

家人同遊

2019年8月15日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Very Very Very poor to be a hotel & exspinsive against cleanliness

於 2019 年 8 月住了 1 晚

Nancy 於 2019年9月8日的回應

Dear Valuable guest, please accept our apology for the inconvenience, we will check and take the necessary action Hope to welcoming you in the nearest future at Pyramids Park Resort Cairo Thank you, and Best Regards

2/10 很差

M

2019年7月30日

讚好：設施服務

不滿：整潔度、職員與服務和住宿狀況

Room full of mosquitoes and very little help from staff

於 2019 年 7 月住了 2 晚

Nancy 於 2019年9月8日的回應

6/10 一般

Meshal

2019年7月16日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

於 2019 年 7 月住了 1 晚

Nancy 於 2019年7月20日的回應

Thank you, Mr./ Ms. Meshal for your comments, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. waiting to welcoming you in the nearest future at Pyramids park resort Cairo Best Regards,

8/10 不錯

H

2019年7月13日

讚好：職員與服務

جيد

الاستقبال والموظفين والمكان داخل المنتجع جميل ولاكن الغرف يبغالها تحسين ولا يوجد نت الا باشتراك داخل الغرف بس في الاستقبال النت مجانا وخدمة الغرف جيده وموقع الفندق بعيد عن البلد ولاكن هدو وقريب من الاهرمات .

於 2019 年 6 月住了 13 晚

Nancy 於 2019年7月20日的回應

Thank you, for your kind comment It's our pleasure that you enjoyed your stay with us, and waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards,

8/10 不錯

Meshal

2019年7月11日

讚好：整潔度和客房舒適度

於 2019 年 7 月住了 1 晚

Nancy 於 2019年9月8日的回應

Dear Valuable guest, Thank you, for your interest to comment and rate our hotel Hope to welcoming you in the nearest future at Pyramids Park Resort Cairo Thank you, and Best Regards

4/10 欠佳

Recardo

2019年7月3日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Very very bad

The hotel is very old not like the pictures at all , it’s dirty , start from the reception long check in unprofessional staff they were smoking behind the desk front of the customer, , room are really small I have been told whether you book for single or triple all the room are the same size , lobby furniture are old and dirty, flys everywhere inside the rooms and the lobby area , breakfast are poor, smoking is allowed everywhere yuk , hotel location is very unconvincing. A special thanks to the manager assistant who tried his best to make us happy . But never again and I don’t recommend it to anyone.

於 2019 年 6 月住了 4 晚

Nancy 於 2019年7月4日的回應

Thank you, Mr. Recardo for your message, please advice your Reservation ID, or room number to be able to contact you Best Regards Nancy Reservation Manager

2/10 很差

Mohammed

2019年7月3日

不滿：職員與服務和住宿狀況

اخذ مبلغ فوق ١٠٠٠ يقول انها طلبات خارجيه والطلب المطلوب بقيمة ٥٠

於 2019 年 6 月住了 2 晚

Nancy 於 2019年7月6日的回應

Thank you, Mr. Mohammed for your comment Please clarify where was you problem with the front desk or with your room charge, or your extras Please send us your contact number/ email to be able to contact you and do our investigation Best Regards, Best Regards,

10/10 優異

真實旅客

2019年7月1日

讚好：職員與服務、設施服務和住宿狀況

Very nice stuff not very clean room.there is no internet for free

於 2019 年 6 月住了 2 晚

Nancy 於 2019年7月6日的回應

Thank you, for your kind comment Waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards,

4/10 欠佳

真實旅客

商務旅客

2019年6月29日

不滿：整潔度、職員與服務和設施服務

No WIFI in the rooms you have to go to the reception.

於 2019 年 6 月住了 6 晚

Nancy 於 2019年7月6日的回應

Thank you, for your kind comment Please accept our apology for any inconvenience, and kindly note that all the hotel information (Internet service details) already were mentioned on Expedia Web Page Waiting to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards,

8/10 不錯

真實旅客

親子同遊

2019年5月13日

讚好：職員與服務、設施服務和住宿狀況

The resort was very very nice. The rooms needs to be updated. The beds aren't the best and the air conditioning needs to be fixed because it felt like it was blowing hot air. Other than that the resort was kept very nice and the pool is very clean. The staff was very attentive and nice, the food was pretty good. And the location was great, the pyramids is about a 10-15 taxi ride away.

於 2019 年 5 月住了 6 晚

Nancy 於 2019年6月1日的回應

Thank you, for your kind message, and hope to welcoming you in the nearest future at Pyramids Park Resort Cairo Best Regards

6/10 一般

Sofia

2019年4月27日

讚好：客房舒適度

於 2019 年 4 月住了 2 晚

esraa sherif 於 2019年4月27日的回應

Dear Ms. Sofia, Thank you, for your kind message, Please tell me what problems you have encountered ? Best regrades, Esraa Sherif Reservation agent

2/10 很差

真實旅客

商務旅客, 多人同遊

2019年4月18日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Room was not equipped. Tv didnt work, there were no towels. We called over 7 times and had to ask to speak to a manager just to get towels for my room. After a 2 hour wait, they sent me 2 towels. There was no hot water in the sink and no gym at the hotel. Overall stay and service experience was bad

於 2019 年 4 月住了 1 晚

Nancy 於 2019年6月1日的回應

Thank you, for your kind message and please accept our apology for any inconvenience, we will check all the above mentioned points and will take the necessary action and we will do our best to avoid like these issue in your next stays Best Regards, Hope to welcoming you in the nearest future at Pyramids Park Resort Cairo

2/10 很差

Ahmed

2019年4月13日

不滿：整潔度和住宿狀況

تجربة لن اكررها مرة أخرى مستوى النظافه كان سيئ للغايه في أغلب الغرف الحمام لا يوجد به تهويه وتصريف الماء كان سيئ للغايه التكييف سيئ المبنى قديم ومتهالك وقت تسجيل الدخول كان هناك انقطاع للكهرباء وطلب مني موضف الاستقبال الجلوس لحين عودة الكهرباء وبعد عوده الكهرباء بحوالي ٤٠ دقيقه تم ابلاغي من قبل الموضف انه بامكاني عمل تسجيل دخول.

於 2019 年 4 月住了 2 晚

Nancy 於 2019年6月1日的回應

登入預訂全球超過十萬間酒店即慳至少 10%

金字塔公園洲際酒店的評價

評價

6.4/10

6.4/10

7.0/10

5.8/10

7.4/10

評價

8/10 不錯

CHIEN HAO

Experience in this hotel

CHIEN HAO

6/10 一般

真實旅客

真實旅客

8/10 不錯

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2/10 很差

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8/10 不錯

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