Shows are amazing. Every evening they have entertainment , kids are amazed they want come back again. Buffet is small, not too much choice for an adults but for children is perfect, staff friendly and helpful. Highly recommend.
Ingrida
於 2023 年 10 月住了 5 晚
10/10 優異
Laurent
家人同遊
2023年11月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A conseiller avec enfants
Superbe hôtel familial. Restaurant varié et plutôt de bonne qualité pour ce type de all inclusive.
Laurent
於 2023 年 10 月住了 6 晚
8/10 不錯
Romaine
家人同遊
2023年10月22日
讚好:職員與服務、住宿狀況和客房舒適度
不滿:整潔度
Romaine
於 2023 年 10 月住了 6 晚
4/10 欠佳
Stephen
家人同遊
2023年10月20日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not what it says on the tin
Firstly i had requsted a low down apartment due to my wifes ill health i was given top floor and the last apartment in the building, you have to walk two lenghts of the appartment blocks for nearest lift or continually walk up four flights of stairs the appartment was run down and no doors on the bedroom wardrobes, the cleaners ( if your lucky to see one ) 9 days i was here and saw the cleaner twice and had the towels changed 3 times, the appartment wasnt cleaned the whole time we were there i actually had to borrow next doors brush set to clean the apartment, food i dont know if im just being fussy but i usually eat it hot , unless your there bang on start of meals your food will be cold and not very good choices, breakfast same everyday as is lunch, then you have the staff and entertaintment i found all the staff great to get on with apart from the bar manager he is in the wrong job he is just plain nasty to adults and kids
This was the first time me and my wife had gone all inclusive and i was hugely disappointed we had done this to suprise my grandkids as they were there at the same time and it soured our trip, definitely wont return here
Stephen
於 2023 年 10 月住了 9 晚
8/10 不錯
John
親子同遊
2023年9月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, staff were brilliant. Easy walk to the beach.
Complete pain in the backside that the pool is only open 10-6 but closes for large spells of the day for the pirates to do their show. I know it's for entertainment but it's a nuicence when you are just trying to chill out and have a swim with your family
John
於 2023 年 9 月住了 3 晚
4/10 欠佳
Anthony
家人同遊
2023年9月14日
不滿:整潔度和客房舒適度
Final visit to Pirates Village - Wont ever go back
2nd visit here (last one in 2018) and hotel has gone downhill. Food-Mediocore and incredibly repetitive.. Artificial non-fresh juices, 1 option for yogurts every day "bannana" flavour. The chef on the eggs /grill area had the most hostile miserable face Ive ever seen. This is a kids/family hotel, but is unwelcoming. Management clearly non esistent, especially re housekeeping and the food/bar areas. We went all inclusive but I had to (self service) request cups at least 10 times during my stay as they had run out and nonody replenishing them. They were taken directly from the dishwasher so were warm to touch. Who puts a cold drink into a warm cup?? The slushy and soft drinks machines constantly covered in wasps so impossible for kids to use. There were daily fights for sunbeds/parasols. Theres maybe 15 parasols for the entire complex. Broken and chipped tiles in the kids pools so my children had cuts on 3 occasions. Our towels were only changed on request and our room only serviced once on day 4 of a 7 night stay. Unless you have very very low expectasions for your holiday, avoid this hotel at all costs. Management seemingly oblivious to the dreadful standards. If you check out at noon and need to stay in hotel until later in the day or afternoon, be aware that the water in the 'courtesy' shower is freezing cold. i.e take your shower in your room before you go. I told the receptionist and she just shrugged her shoulders and said thats the only shower they have post checkout.
Anthony
於 2023 年 9 月住了 7 晚
10/10 優異
Clare
親子同遊
2023年8月9日
讚好:整潔度、職員與服務和設施服務
Having stayed here about 15years prior I can say I still enjoyed my stay as much as the first. My only issue was the age of the kitchenette and it’s equipment. Whilst the room has had a makeover, the fridge, hob and cupboards had all seen better days!
If you couldn’t find a subbed in the afternoon, asked a lifeguard and they soon found us a couple.
Elvira, one of the reception staff is one of the loveliest ladies and she has a heart of gold. Her and my 4yr old daughter had the great friendship and she made our stay much more pleasant.