I was highly disappointed with my stay at this hotel. They claim to be a five-star hotel, but if you have stayed at other five-star hotels, this one will definitely not meet your expectations.
The location is terrible. It's at the top of a hill in a cheap, highly touristic area. To visit even a nearby shop, you have to walk down and back up the hill, which is exhausting.
Our room was very far from reception, requiring several minutes of walking up and down stairs, as there is no elevator. Although the hotel has a small cart, they never offered to take us back to our room. The safe in the room was broken and unusable.
The pool is extremely warm, and there were many teenagers making a lot of noise. This definitely does not feel like an adults-only boutique resort.
There is only valet parking, so you have to call reception whenever you want your car. Once, we waited about 20 minutes because they forgot to tell us our car was ready.
You have to bring the glass bottles to reception yourself to refill them, as housekeeping does not do it.
There is no proper gym; the equipment is outdoors, which is extremely hot during the day.
The room smelled strongly of tobacco throughout our entire stay.
Breakfast was very basic. Only the coffee machine is free, while all other types of coffee cost extra. They were also cleaning the restaurant right next to us while we were having breakfast, even though service had already started.
I would not stay here again.