搜尋劍橋城堡

「Services quality of staffs (front desk, concierge ) are inconsistent. Some of very supportive, most are impolite and seems not willing to help customers.」

「NA」

「Clean and convenient 」

「很老舊的飯店，有冷氣非常好，有電梯，但還是需要扛來扛去。 這次住的房間裡面的燈是壞掉的，修了很多次也是弄不好，房間裡面床組都很乾淨，但是地毯沒有熱消毒清潔，所以有點味道。房間電話打reception 沒有通過，房間冰箱也不冰，備品有缺需要自己去reception 拿。 入住當天有一位印度籍男生工作人員很熱心，但也很辛苦，整個飯店人力不足，傍晚後只有他一個人，入住時我有說不需要打掃房間，但需要給我乾淨毛巾和茶包等等，但隔天清潔人員只跟我說他會請他同事幫我，就沒有下文了， 所以我沒有新的毛巾、沐浴乳洗髮精也不夠，toilet paper也是還好我自己還有準備，所以還夠。 我覺得是一家老闆需要多加油打理的老飯店，人力太少，設備、服務不完善，對於一個晚上225元英鎊的收費，又是小房間，連入住或是退房時離開飯店門都沒辦法有人可以幫忙搬行李，我覺得非常不值得。以後不會再來，也非常不推薦朋友們來。」

「Fantastic 2-night stay, highly recommended! We stayed at the Hyatt for 2 nights and had a wonderful experience. The check-in staff was incredibly nice and welcoming. The hotel has a great environment, and our room was equipped with a handy mini-fridge and a super comfortable king-size bed. The location is perfect—right opposite a bus stop, with supermarkets and restaurants nearby. On top of that, the breakfast was absolutely delicious and offered a great variety. Definitely highly recommended,...

「Last minute booking and staff was very helpful and friendly. Asked if we can leave our car after check out the next day as would like to explore the city and they actually allow us to do so which is unusual normally after checking out. Breakfast was nice apart from toast wasn’t warm enough but overall good experience. Room was clean and beyond my expectations in terms of what they provided. Good value and good location.」

「Great location, room is clean, check in and check out are very easy. Good choose for the backpacker. 」

「非常有特色又舒適的旅館，員工十分熱情，旅館一樓就是餐廳，餐點和啤酒都非常美味，位置也算方便，唯一缺點是沒有提供停車位稍不方便。」