I had an amazing experience at Hotel Xbalamqué! The hotel has so much character — from the unique Mayan-inspired decor to the beautiful artwork throughout the property. The atmosphere felt fun, welcoming, and full of charm.
The staff was friendly and helpful, always making sure I had what I needed. My room was clean and comfortable, and I loved the little details that made the stay feel special. The location was also super convenient, with lots to explore nearby.
If you’re looking for a place in Cancún that’s affordable, full of personality, and not just another generic hotel, I highly recommend Xbalamqué.
Destiny
於 2025 年 6 月住了 5 晚
10/10 優異
Karina
2025 年 7 月 7 日
讚好:整潔度、設施服務和住宿狀況
Súper bien ubicado excelentes instalaciones y atencion
Karina
於 2025 年 7 月住了 2 晚
8/10 不錯
Mariló
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
Buena relación calidad-precio.
Mariló
於 2025 年 6 月住了 3 晚
10/10 優異
Moisés
2025 年 5 月 29 日
Moisés
於 2025 年 5 月住了 1 晚
8/10 不錯
DANIEL
2025 年 5 月 21 日
讚好:整潔度、職員與服務和住宿狀況
All was fine…!
I wish my vacation will continue but it was my last day…!
DANIEL
於 2025 年 5 月住了 1 晚
4/10 欠佳
BONNIE (CINCINNATI)
2025 年 5 月 18 日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
To new management: I have been going to this boutique hotel for years. The staff is lovely, the artwork on the building/interior is just amazing and the location is near the bus station/hospital and good restaurants. BUT, new management has decided to do away with one of the best features: the POOL is GONE!!! In all of the advertising, the pool is featured>the pool has been replaced by a "cenote" where you cannot swim!!We were sent over to another hotel's pool to swim in. It is HOT in El Mexico and we need a POOL!!! you have destroyed one of the best features of the property>WHY??? as a long time customer, I want the original pool back, please. AND please change your advertising to reflect this new development. Your advertising at present is completely misleading and customers are upset.VERY DISAPPOINTING>
BONNIE
於 2025 年 5 月住了 8 晚
10/10 優異
Janin
2025 年 5 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente servicio!
Janin
於 2025 年 5 月住了 7 晚
6/10 一般
Lakhsmi
2025 年 5 月 7 日
不滿:設施服務和住宿狀況
So much attention to esthetics on the outside and hallways. However, the inside of the room had an Old TV, stained curtains off the hooks, safety lock on window missing screws. Dated furniture that had nothing to do with the Mayan charm marketed. Don’t get me wrong, for the price my expectations were not that high to begin with. But even then, the inside of the room did not meet my expectations. I had room #230 right on the corner intersection with noise coming from both directions until the middle of the night. The only thing this place had going for it was the location. Will definitely NOT stay here again!
Lakhsmi
於 2025 年 4 月住了 1 晚
10/10 優異
Luis Arturo
2025 年 5 月 6 日
讚好:整潔度和設施服務
La alberca estaba en reparacion pero no afecto fue una muy buena experiencia
Luis Arturo
於 2025 年 5 月住了 1 晚
6/10 一般
Anahi
2025 年 5 月 4 日
讚好:職員與服務
不滿:整潔度和住宿狀況
Anahi
於 2025 年 5 月住了 1 晚
6/10 一般
Maria
家人同遊
2025 年 5 月 2 日
不滿:住宿狀況
Great vale for the price. Hotel needs some renovation but it's clean and cute. Had s lot of potential. Centrally located. Helpful and friendly staff
Maria
於 2025 年 4 月住了 2 晚
10/10 優異
Arden
2025 年 4 月 15 日
讚好:整潔度、職員與服務和住宿狀況
Quaint and comfortable simple clean rooms in a great central location in city center area is near to numerous parks and activities, public transport, and eminently walkable for lots of dining and entertainment options. Staff was excellent. The hotel is undergoing some renovations, which did not disturb my rest at all, but the pool is closed for renovations. It was quiet and easy to sleep at night, but busy and active in the area surrounding the hotel during the day. I safely enjoyed walking all around the area by myself all times of the day and evening. Well lit areas, lots of dining options and music all around.
Arden
於 2025 年 4 月住了 7 晚
6/10 一般
natalie
2025 年 4 月 6 日
讚好:整潔度
natalie
於 2025 年 3 月住了 3 晚
10/10 優異
Sydney
2025 年 4 月 5 日
Sydney
於 2025 年 4 月住了 1 晚
6/10 一般
ulises
2025 年 4 月 4 日
讚好:職員與服務
Poner atencion con la limpieza en los baños ya que olia a humedad y mucho
ulises
於 2025 年 3 月住了 1 晚
8/10 不錯
Nataliia
多人同遊
2025 年 4 月 3 日
讚好:整潔度、職員與服務和設施服務
Pretty good
Nataliia
於 2025 年 3 月住了 7 晚
8/10 不錯
PRASOON
家人同遊
2025 年 4 月 3 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a very pleasant experience to stay at the hotel. They upgraded our room to a suite without charging extra.