Guangzhou Canton Customs Building Hotels

"excellent customer service"

"This was actually my second booking at this hotel, and I’m happy to say the experience was just as good as the first time. The staff were, once again, incredibly friendly and helpful - they even allowed an early check-in, which I really appreciated. The room was clean, comfortable, and free from any cigarette smell, which is a big plus for us. Breakfast was included and generous, and the overall service felt consistent with my previous stay. Just like before, the small lane leading to the hotel has a bit of an odor, but once you’re inside, it’s quiet and very comfortable. The location is super convenient, right in the middle of a walking street with easy access to food and shops. I’d definitely recommend this place and will keep coming back whenever I’m in the area."

"I had a great stray "

"Clean room and consistent cleaning. "

"Good"

"Team of staff are attentive, professional and helpful. Shirley sun from house keeping has kept our stay very comfortable. She provides excellent service. The staff at the cafe during voco time gave us excellent service and we were about to order Chinese food to consume on top of our complimentary high team. The young man, can't remember his name at the counter could even recognize us as regular customer and help us with the menu our last day there."

"The room is very clean. The shopping center is 5 minutes away and many food options can be found in there. The hotel offers free laundry. It’s very convenient to stay in this hotel."

"The carpet in our room was a bit dirty, though the beds and bathroom were clean. It is in an excellent location close to 2 metro stops and streets upon streets of excellent dining options. "

"The smell in the corridor is bad "