Staff were blunt to the point of rudeness.
More interested in the smoking/ mini bar procedure than my stay.
I won’t stay here again. Unprofessional, unfriendly.
cameron
2025 年 7 月入住 1 晚
10/10 超赞
Mark W
商务旅客
2025 年 6 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
My second stay in this hotel - once again I found the room and facilities to be excellent supported by lovely staff. One minor suggestion: the TV in the room is tiny and located 7m from the bed. A larger format screen would be appreciated.
Mark W
2025 年 6 月入住 2 晚
8/10 还可以
Paul
2025 年 6 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Inhouse breakfast was generous and dinning had a good menu. I'll definitely come again.
Paul
2025 年 5 月入住 3 晚
10/10 超赞
Christopher,London
2025 年 6 月 19 日
满意:清洁度、服务设施、住宿条件和设施
Very reasonable price, nice clean room, quite small, but fine. Good breakfast
Christopher
2025 年 4 月入住 1 晚
10/10 超赞
Dhiya
2025 年 6 月 9 日
满意:清洁度、服务设施、住宿条件和设施
Very nice, clean and comfortable hotel, convenient location, nice staff
Dhiya
2025 年 5 月入住 1 晚
8/10 还可以
Mark W
商务旅客
2025 年 6 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very comfortable and nicely appointed with newly renovated bathroom. Bed was very comfortable. Tea making area with sink provided, combined with the wardrobe was neat and convenient but could do with a light above it. TV is tiny for the size of the room. Minibar provided was adequately supplied but overpriced. Breakfast was more than adequate with a large variety of selections and I did note variety over several days.
Mark W
2025 年 5 月入住 4 晚
10/10 超赞
Tendai
与配偶出行, 团体旅客
2025 年 6 月 1 日
满意:清洁度、服务设施、住宿条件和设施
staff were good,i wasnt aware of deposit and allowed to stay and to pay for any daglmagws later
Tendai
2025 年 5 月入住 5 晚
10/10 超赞
Laurence Edward
2025 年 4 月 30 日
Laurence Edward
2025 年 4 月入住 2 晚
2/10 糟糕
Ahmed
团体旅客
2025 年 4 月 27 日
满意:住宿条件和设施,清洁度
不满意:客房舒适度,员工和服务
I can't sleep because of door nose other room
I can't sleep because of door nose other room.
No quite room people talking middle of night.
Reception staff no good
Ahmed
2025 年 4 月入住 1 晚
6/10 一般
Thomas
与配偶出行
2025 年 4 月 23 日
满意:清洁度
Big white Afrikaaner guy on reception needs to turn down his passive aggressive attitude to being challenged on hotel policy around deposits. He lords it over the rest of the black staff around him and thinks he can do the same with paying guests.
This hotel is charging a deposit to guests credit cards not as a shadow charge but as a full charge. Then when you are leaving they want the card number, expiry date and CVV number with which anyone could charge to your card. Banks, and I work for one clearly tell you not to give people this detail is all that’s needed to charge your account. Once you give them the detail they then tell you it will take 5 to 7 days for the refund to reach your account. information's.
What this hotel should be doing is putting a shadow transaction on your account, then removing it in the day you leave. What’s probably happened in the past is people have disputed charges and banks have sided with customers so now they charge the full deposit. It’s a risk for every guest that these details fall into the wrong hands.
For this reason and the attitude of the only white guy at reception I won’t be staying again, and advise any tourists to steer clear if you don’t want fraudulent transactions appearing any time after you’ve stayed here.
Thomas
2025 年 4 月入住 3 晚
10/10 超赞
Firefly
2025 年 4 月 10 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Firefly
2025 年 4 月入住 1 晚
4/10 很差
Hernan Esteban
与家人出行
2025 年 4 月 9 日
不满意:员工和服务、住宿条件和设施、客房舒适度
No lo recomiendo
El check in estuvo muy lento, cuando nos entregaron la habitación y fuimos a ella no los advirtieron que se estaba trabajando en ese piso, había mucho ruido de trabajos y un plástico que cubría todo el piso que dificultaba pa movilidad con la maleta, a pesar que se reservó una cama King Size, el tamaño de la cama era mucho más pequeño
Hernan Esteban
2025 年 4 月入住 2 晚
10/10 超赞
Belinda
2025 年 3 月 15 日
Belinda
2025 年 3 月入住 3 晚
10/10 超赞
真实旅客
商务旅客
2025 年 3 月 14 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 3 月入住 2 晚
10/10 超赞
David
2025 年 3 月 12 日
David
2025 年 2 月入住 3 晚
4/10 很差
真实旅客
商务旅客
2025 年 3 月 6 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Disappointed customer‼️
Room advertised online was definitely not the same room when checking in and very small (please change online pictures‼️). No dishwashing liquid in room to wash cups or glasses, when asking cleaning staff I was informed they didn't have any, they just use water to wash cups etc - unhygienic‼️. Front desk staff not very helpful when checking in and they seem busy and pre-occupied and not interested... avoiding me that if I wavy to upgrade it will cost me R500.00 - totally bizarre. Prepare yourselves for parking costs which is R150.00 per night and payment is expected upfront. Hotel nice and quiet and location is great. Checking out was a breeze, thanks to Mustapha who assisted me, he was patient and kind. Please employ note staff like Mustapha. If only he helped me when I checked in.
真实旅客
2025 年 3 月入住 1 晚
6/10 一般
Seth
与配偶出行
2025 年 3 月 6 日
No one helped me with my bags even after I asked - I had to put down 400 zar deposit in cash which I didn’t know about and didn’t have - over all it was cute but I never felt welcomed at all it would have been nice to have the same service perhaps as someone who looks white