Everything was in fabulous condition and the staff were extremely friendly. Despite Cape Town being a somewhat dangerous destination at the moment, I felt very safe and taken care of at the hotel, given proper guidance on activities and how to enjoy the surrounding area. I would definitely return to stay again!
Madison
於 2024 年 1 月住了 5 晚
10/10 優異
Salvo
家人同遊
2024年1月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful Stay
Salvo
於 2024 年 1 月住了 1 晚
6/10 一般
stuart (Hindhead)
2024年1月4日
讚好:整潔度和設施服務
stuart
於 2024 年 1 月住了 3 晚
10/10 優異
karen
2024年1月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious
karen
於 2023 年 12 月住了 1 晚
10/10 優異
ROGERS
2023年12月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
ROGERS
於 2023 年 12 月住了 3 晚
10/10 優異
Kenneth
2023年12月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel near the ‘Waterfront’.
Extremely attentive and professional staff, good location for the Waterfront.
Kenneth
於 2023 年 12 月住了 2 晚
6/10 一般
真實旅客
2023年12月17日
讚好:職員與服務
不滿:住宿狀況
This hotel has seen better times...
First, I will say that the hotel is located at the center of the V&A Waterfront district only steps away from restaurants and the mall. It is very convenient with great dining options just around the corner. The staff is very friendly and goes out of their way to make your stay very comfortable.
However, the hotel rooms could use some renovations and refresh. The walls in our bathroom (toilet area) were bubbling out showing previous water damage which has not been fixed. There were signs of black mold on the crown molding in the shower and the shower floor had some red markings. Additionally, the bathroom vanity was damaged and the sink was draining very slowly. This is rather unacceptable for a hotel rated as 5-stars with nightly rates over $400 per night, It seems the upkeep of the hotel is not the priority for the owner which is a shame as it looks like this hotel was very nice in the past.