“The service is incredibly!!! Close to the downtown Capri !!!
The pool is not as the photo shown as big , no need to have high expectation on their inhouse pool ~
Yet , the hotel is close to the amazing marina piccola beach !!! Top level in the world !!! Check it out !!!”
“Accessibility:
TREMENDOUSLY INACCESSIBLE. Hotel is almost impossible to locate and requires an INTENSE climb that is steep, uneven, slippery, narrow, and PITCH BLACK at night. Capri is a characteristically glamorous destination, but staying at this hotel ruined the experience; we arrived to our social commitments sweaty and unable to wear appropriate attire. If you are older, have pre-existing health conditions, or actually want a relaxing vacation, you cannot stay.
Lack of services:
-……
“Such polite and caring staff! Their level of enthusiasm, customer service, etc is unmatched. The rooms are lovely, food is great: and the location second to none! Our favorite hotel in Italy by far!!”
“The shower drain age was blocked and the hotel only provided customers with paper cups in their rooms not to mention they gave us 2 only despite there are 3 people staying in the room. Never thought a 4 star hotel would serve paper cups to clients. Additionally, there wasn’t a kettle in the room. ”
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