We expect a free Wi-Fi for our stay. However, the lady reception only gave us 15 min free. When we try to explain our order should have included free Wi-Fi, she gave us another password without explaining. Then, we request for her manager. Then he came out to explain about joining the membership for enjoying free Wi-Fi. We are very disappionted for her services.
Furthermore, if Free Wi-Fi is only gain from membership, why we need to pay extra during our order via Hotel.com.
真實旅客
8/10 不錯
Steven
商務旅客
2024年5月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was almost like going back in time to the 80's. But it was clean and pleasant. Welcoming and nice.
Easily accessible to the M4 and walking distance to ICC.
Steven
於 2024 年 4 月住了 2 晚
10/10 優異
Mark
2024年4月7日
讚好:整潔度
Mark
於 2024 年 4 月住了 1 晚
10/10 優異
Vincent
2024年3月17日
讚好:整潔度、職員與服務和住宿狀況
Vincent
於 2024 年 3 月住了 1 晚
10/10 優異
Joao
家人同遊
2024年2月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Joao
於 2024 年 1 月住了 2 晚
8/10 不錯
Sharon
多人同遊
2024年2月3日
讚好:整潔度和設施服務
The rooms a looking tired, but are clean.
Staff attendance was poor, we waited at reception to be checked in and there was only one member of staff serving at the bar in the evening and then they disappeared each time a beer needed replacing or to replace empty wine bottles.